Princess/PL was so helpful helping setup the TFN Verification. She went above and beyond and was willing to answer any and all of my questions. People like her make me want to stay a customer forever!

I had a few issues with the SMS items, I was able to get help from Melvin and he was amazing and patient with me, showed me how to get everything done for Compliance. Amazing Customer Service! Amazing App.

Yotpo Email Marketing & SMS is a powerful tool for e-commerce businesses, offering seamless integration with Shopify and advanced automation features. The platform makes it easy to create engaging email and SMS campaigns, with customizable templates and AI-driven recommendations. Its analytics and segmentation tools help maximize conversions, though pricing can be a bit steep for smaller businesses. Overall, it’s a solid choice for brands looking to enhance customer retention and boost sales. and Melvin was very helpfully for us, thanks

Princess was super helpful today getting me all set up to use the email and sms marketing app. Their support team is always quick and precise with helping me get set up.

A pretty good app that helps with communicating with customers and announcing sales and such! I had an issue with logging in and accidental charges, and John D. helped me resolve it quickly and they will be refunding me, which I very much appreciate!

Joanne was great in helping me get my email set up just the way I wanted it. This is a fantastic service!

John D was very helpful and professional! SMS bump is great for marketing and pricing is also amazing!

I had a complicated issue, and Jay went above and beyond to help me resolve it. His expertise, patience, and clear communication made the entire process smooth. I truly appreciate his dedication and professionalism. If every support experience was like this, tech issues would be a breeze! Thanks again, Jay!

I wanted to use abandoned checkout emails, so I set everything up, only to later realize that the emails weren’t being sent. I contacted support, and they informed me that my account was not validated—something that was never mentioned anywhere. When I asked them to validate it, they insisted that I needed to add SMS marketing policies to my store policies, even though I only wanted to use email marketing. I don’t see why this should be required for email-only users. Very frustrating experience.

I had an amazing experience with PL while verifying my account. Their team was incredibly helpful, responsive, and made the entire process smooth and stress-free. They provided clear guidance and ensured everything was handled efficiently. I truly appreciate their professionalism and support—highly recommend their service!

I had an issue with not being able to respond to a customer message. I got a customer service person within minutes and the problem was fixed in seconds. Thank you!!!

My experience with Quin was AMAZING i cant complain from start to finish and had the most patience thank you Quin the the BEST i hope to get you again bc you are AMAZING

ABSOLUTELY USELESS , DOESN'T WORK, THE SUPPORT IS ALSO NOT AVAILABLE AND THEY CUT AND CHARGE MONEY AND THE APP DOESNT WORK

Quin was great and provided me with all the links I needed for verification. Quin was able to get everything over to me quickly and the whole process was completed quicker than I thought! This app as a whole has been our go to marketing resource and we are still learning more about all it can do.

John D did a great job helping me to verify my number and start using the app. Very fast responses and friendly chat.

PL is very helpful and always helps with any problem I face with the app I do recommend this app and her assistance

Quin was very helpful today in setup of app. We were new to SMS app it was very user friendly and process was easy to navigate with her help.

Marnie was extremely helpful with setting up my flows to ensure the customer was being directed how I wanted them to. Thank you!

Rock gave me such a smooth customer service he was so helpful with the verification of the toll free number great service !

The app purposely reports fake ROI data to incentivise you to spend more on sent emails. When we contacted them showing fake ROI reports on orders that were included in results despite having nothing to do with sent email campaigns they only said that they could not provide information on how the data is calculated and closed the ticket. We're reporting them for a gross violation of the Shopify Partner Agreement, and hopefully, we'll see them gone from the Shopify app store soon. According to our legal, knowingly providing fake ROI reports to manipulate you into increased spending meets a legal definition of fraud, so we will likely take matters further.