Reached out to customer service today. I was connected with Melvin. I dread the thought of having to do things involving connecting this and that but Melvin made the process alot more bearable. He is super patient and helpful. Thanks again Melvin.

Had an extremely helpful experience with their support staff (Melvin). Was able to clear up all of my questions and had me setup and ready to go right away.

Melvin F was very helpful. I was having issues with sending out a message to my subscriber, but he helped me and got it done. Thanks alot :)

My integration and set up was completed in a flash with help from Marnie.Off to a great start with Yotpo and eager to dive into its capabilities.

I think this app is great. Easy to use and easy to set up automations. The customer support was very friendly and helpful. PL was the agent i spoke to, she was nice

I am new to Yotpo, and PL was a lot of help with assisting me through the verification process. I am hoping the app is as easy to use as the process was. Looking forward to increasing my conversion rates.

I started off on the free plan, at some point it got changed (not by me) to the "starter plan" of $19/month. All this is billed through Shopify so I didn't see the charges until months later. Other charges were done that I was not aware of. When asked what for they kept telling me they will reach out to the billing department and get back to me. They don't have these charges within my account to see what for. It is ridiculous. I get the charges for reloading my account for the SMS which is $20 each time, but all the other charges don't make sense and so hard to get a hold of someone.

I love this App 100%. From a prompt response from the representative (Joann), my verification was done in less than 5 minutes to easy navigation and integration. I absolutely love the service, and the dashboards are also friendly to use. I will definitely recommend Yotpo

AJ was a fantastic customer service representative. He was patient, knowledgeable, and incredibly friendly. He resolved my issue efficiently and made the whole experience positive.

PL was very helpful with the support I needed. Very quick and understanding. I'd give 6 stars if I could. Thank you!

John D from SMS marketing helped me out quickly and sufficiently with the set up. I've never been able to set up and app so quickly before on Shopify. I greatly appreciate his help.

Lovely support. Very receptive to suggestions and even idiot mistakes you make while setting up flows. Melvin helped me out on a chat on some edge case scenarios, and its been nothing but lovely - they're receptive to suggestions. Would recommend yotpo 10/10

John D. Was big help, doing the process only took about 5 minutes to set up. He was super chill and I can't wait to boost my ROAS.

PL has been very helpful and has explained everything and helped me beyond words. I am very impressed with Sms Bump.

just had a great chat with marnie from Yotpo what has taken all week with the domain provider and a day with shopify is now all done, it took about 10 mins to sort out Cnames etc thanks

We've used Yotpo for a few years now and our experience has been great. Recently we contacted their customer service for assistance with a question, within minutes I was speaking on live chat with Marnie who was very helpful and was able to resolve my issue much faster than I was expecting. Highly recommended!

At first I really hated this app but, after "P.L" helped me complete several things, everything was perfect. She was extremely knowledgeable and very patient with me. She made sure all of my concerns were taken care of before leaving the chat. I truly appreciate her and I hope you all know how great on an asset she is to your company. Thank you "P.L"

Joann C provided exceptional assistance during the verification process. This application has been instrumental in enhancing my business operations, and I wholeheartedly endorse it to fellow business owners, particularly those who are new to the industry.

AJ was extremely helpful and quick in the verification process for my toll free number. From the effectiveness and quickness of the customer support, I am looking forward to use Yotpo.

Regie was extremely helpful in the verification process for my toll free number. This app has helped my business significantly and I highly recommend it to business owners, especially new ones.