Thanks to Regis' unwavering patience, i was able to ge thru a section i was having a hard time with. thank you Regie

The setup process was really easy and Melvin did an amazing and quick job and setting up the account and answering my questions.

I just love everything about this app, the support is the best. Rock N fixed all my problems. I highly recommend it. the best out there.

Customer service is great - Marnie solved my problem with one chat session. Very responsive and no wait time.

I'm really liking Yotpo and really like that the prices are based on usage rather than number of customers (number of customers pricing going up with time even if your revenue stays the same because your customer count grows every month even when leveled out). The email template editor seems a bit buggy but I got though it all. I had some wonderful help from Princess and JoAnn! Very knowledgeable and made sure my issues were dealt with. With features like flow, Yotpo has a learning curve, but not too bad. Its VERY customizable.

"PL" helped me alot, they were patient , kind and ambitious as to solving my problem. They made my experience amazing

John D was extremely quick and helpful. He provided a workaround solution and submitted a ticket for a long-term fix as well.

i was having trouble verify my account but i spoke to Rock N from the support team and he put my worries to rest. i have tried other sms app but yotpo by far is the easiest for me to understand how to create campaigns and collect subscribers

I love this app! Utilizing the SMS messaging has been a really great marketing tool for my retail shop. I love that you can attach pictures and your shop link as well. Customer service was helpful and quick to respond (thank you Joann C). Would highly recommend this app to other Shopify users for their marketing needs!

Customer service was great! Melvin was very patient and took time to make sure all my questions were answered thoroughly!

Melvin did a great job setting up Sang Moon at https://sangmoon.com for using SMS with our Shopify store. It took less than 7 minutes and I was up and running and was verified and live on my store with SMS marketing. I would recommend this app for sure.

I had a wonderful experience installing the app and verifying my account, all thanks to Quin from the support team. She was incredibly friendly, and patient, which made the account verification process a breeze. I am extremely satisfied with the level of support provided, and I would highly recommend Yotpo not only for its great features but also for its outstanding customer service. Kudos to Quin; I'm truly beyond grateful for her exceptional support.

The app thus far is amazing! Customer service is great! They were incredibly responsive and helpful with any questions I had, especially Joann C. We just now setup the app and she answered all questions we had. We are looking forward to see whats next!

Great service and excellent customer service from Rock N! Thank you for making SMS lists and Marketing easier than ever for my store!

I recently integrated the Yotpo SMS campaign app into my Shopify store, BBknights Pins, and I couldn’t be more pleased with the results. The app is user-friendly, highly efficient, and has significantly boosted my customer engagement and sales through targeted SMS marketing campaigns. What truly stands out, however, is the exceptional customer service provided by Yotpo. I had the pleasure of working with Agent Regie C, who was incredibly helpful throughout the entire setup process. Regie C provided clear, step-by-step guidance, promptly answered all my questions, and went above and beyond to ensure everything was running smoothly. Their expertise and dedication made the integration seamless and stress-free. Thanks to Yotpo and Regie C, my SMS marketing is now more effective than ever, and I feel confident in using this powerful tool to connect with my customers. Highly recommended!

I love the easy setup! John D was extremely helpful and quick when requesting an API key. I have tried other review apps in the past that were impossible to set up. I highly recommend SMS Bump!

I am very grateful to John D for his help and detailed advice. Thanks to his step-by-step detailed instructions, I easily verified SMS marketing. Great job!

This is my first time using this app, and I encountered some issues. The customer service was able to quickly guide me to resolve them.

Working on getting my account up and verified. Contacted SMS Bump support walked through the automated process and then had John D validate my account. So far so good.

Rock N was super fast with the answers and straight to the point! He resolved my issue really quickly. Super grateful for that.