I installed yotpo today for my website, cannot say how incredibly impressed I am at the support with setting this up for the first time, it was literally all done for me. Absolutely incredible. I can't wait to start using this and seeing what else this program can do to support my website!

Good Support, this app is a must-have and their support is very friendly and assistive ! Thank you regie :)

Quick, Helpful customer service! Quin was able to help me in the right direction as far as getting my TFN verified. Excited to be approved and finish setting up my sms campaigns!

elle est abordable efficace rapide avec et c'est la première fois que je vois ca un vrai service client Joann C a été super gentil.

Love the live chat option. Customer service is great and the way that it shows wait time for the chat is nice. Rock assisted me and did a wonderful job.

Card Abandoner Reminders are not working with - non-subscribed abandoners! Be aware! This guys don't know the difference between cart abandoning reminder and marketing email.... If you use their service you risk to loose a lot of revenue!

BE CAREFUL - Abandoned Cart Reminders are not working if the abandoning customer is not a subscriber which is ABSURD! This is not a marketing email, it's a reminder! I tried to explain that to their support and ask them fix the automation flow for cart abandoning emails, but they still did nothing! Even Shopify Email app is allowing abandoned cart reminders to be send to non-subscribed abandoners, but not Yotpo. They think they know better.... It's like non-sending email confirmation with tracking because customer didn't click "subscribe to email marketing". :D Tried to explain that, no luck.

One of the fastest, most pleasant and best service. Thank you very much Miss Quin for such a precise job. This madam has a big heart and from her communication a person begins to feel significant and respected, not to mention the quick service provided to verify my account. In short, save and encourage such wonderful employees

This app is wonderful especially for a free App! It greatly improves the standard functionality of the default Shopify mail once you get the hang of it its pretty easy.

I had a fantastic experience with the support team. They were incredibly quick, fast, friendly, and helpful, which made a huge difference for me. I was particularly impressed by John D, who not only was thoughtful but also demonstrated a wealth of experience in providing assistance.

Its a good app, I have heard lots of great things about it and i tried it out for myself and they delivered, customer support was really good too "John D" was very friendly and quick

Easy set up & great customer service. Thank you Regie for your patience and kind assistance through the process of setting up.

Thanks PL for the help and getting my site back up and running to send messages and connecting with my subscribers!

I love this app! Very easy to use and if you need help with anything the support team responds very quickly and stays connected until your issue is resolved. I worked with Rock today on a issue and it was a pleasure! He worked with until we got it working

So far, SMS Bump is super rad! Customer service is great! They were incredibly responsive and helpful with any questions I had, especially John D. The platform itself is intuitive and user-friendly, making it a breeze to set up and manage SMS campaigns. I've been impressed with the results so far; the open rates are fantastic, and it's clear that our customers appreciate the personalized touch of SMS messages. Overall, I couldn't be happier with SMS Bump - it's definitely become an integral part of our marketing strategy.

Melvin is great, 5 star service and very helpful... but today, AJ really helped with my frustration after waiting more than a month for my SMS to be verified, weeks of talking with other agents and received no real help other than allow more time... well AJ did not make me wait and fixed it himself

Marnie a su répondre à mes questions très rapidement. Elle offre un support de grande qualité. La gestion des sms sur Yopto est incroyable car l'openrate est excellente !

Generally a good all round service with excellent and prompt customer support. My only criticism would be the account validation process of which I didn't receive clear instruction on how to complete other than chatting to a member of customer service. I was also unaware that my account needed validating. It was only when my customers stopped receiving subscription emails that I found out. Other than this, generally an easy to use service.

Regie was AWESOME!! Very efficient and solved my issue in no time. Would love to work together again!

Melvin,my resprentative was amazing. He helped me through some things I was having trouble with and was extremely patient with me. I was very impressed! This app was just what I needed to jumpstart my marketing!