While i was verifying my account it was really confusing and was taking a bit long but one of the guys from the support team Joann C was really helpfull and guided me through the process splendidly thank you

Rock has been an absolute lifesaver in resolving my issues. Their support team is incredibly responsive and knowledgeable, quickly addressing and fixing any problems I encountered. The solutions provided were effective and well-explained, making the entire process smooth and stress-free. I highly recommend Rock for their outstanding assistance and dedication to customer satisfaction.

Very responsive support. I had a problem sending SMS messages. I contacted support. Regie quickly understood what was going on and told me what to do to validate my account. In a few minutes the problem was resolved. Thanks Regie

Great support from Regie C. Resolved my issues quickly with good communication. I've just started using Yotpo, and so far it's looking great.

This is the best SMS app. I use it on all of my stores. Melvin was a great support agent as well, helping me to refund because I was closing once of my stores.

Very good App. The support system is amazing. Regie helped me to solve my issue very quickly and it was wonderful to see and feel how they take things in their hand to help us all the way. Thanks Regie.

Marnie was very quick and helpful with everything I needed, she got everything going smoothly! Thanks Marnie!

Love the support! Regie welcoming message is high-level customer service, very professional, quick process, and knowledgeable. As a customer, I feel valued. Thanks for great prompt service. I love this app! User friendly and it provides clear instruction and videos on how to effectively use the features. Excited to see the journey a month from now.

Thanks to Regis' unwavering patience, i was able to ge thru a section i was having a hard time with. thank you Regie

The setup process was really easy and Melvin did an amazing and quick job and setting up the account and answering my questions.

I just love everything about this app, the support is the best. Rock N fixed all my problems. I highly recommend it. the best out there.

Customer service is great - Marnie solved my problem with one chat session. Very responsive and no wait time.

I'm really liking Yotpo and really like that the prices are based on usage rather than number of customers (number of customers pricing going up with time even if your revenue stays the same because your customer count grows every month even when leveled out). The email template editor seems a bit buggy but I got though it all. I had some wonderful help from Princess and JoAnn! Very knowledgeable and made sure my issues were dealt with. With features like flow, Yotpo has a learning curve, but not too bad. Its VERY customizable.

"PL" helped me alot, they were patient , kind and ambitious as to solving my problem. They made my experience amazing

John D was extremely quick and helpful. He provided a workaround solution and submitted a ticket for a long-term fix as well.

i was having trouble verify my account but i spoke to Rock N from the support team and he put my worries to rest. i have tried other sms app but yotpo by far is the easiest for me to understand how to create campaigns and collect subscribers

I love this app! Utilizing the SMS messaging has been a really great marketing tool for my retail shop. I love that you can attach pictures and your shop link as well. Customer service was helpful and quick to respond (thank you Joann C). Would highly recommend this app to other Shopify users for their marketing needs!

Customer service was great! Melvin was very patient and took time to make sure all my questions were answered thoroughly!

Melvin did a great job setting up Sang Moon at https://sangmoon.com for using SMS with our Shopify store. It took less than 7 minutes and I was up and running and was verified and live on my store with SMS marketing. I would recommend this app for sure.

I had a wonderful experience installing the app and verifying my account, all thanks to Quin from the support team. She was incredibly friendly, and patient, which made the account verification process a breeze. I am extremely satisfied with the level of support provided, and I would highly recommend Yotpo not only for its great features but also for its outstanding customer service. Kudos to Quin; I'm truly beyond grateful for her exceptional support.