I had an excellent experience with the customer service. Marnie was incredibly helpful and friendly, assisting me thoroughly with my issues. Highly recommend!

PL was amazing and very helpful. Walked me through al the processes to get verified very quickly enabling me to get back to my store. Thank You So Much.

Joann C was awesome to work with. My question was answered in litteral seconds, and I could go on with my day, awesome!

Princess S was super helpful, made my verification easy and gave an awesome service! Looking forward to keep working with people like this.

Easy to use, regarding verification you have to contact support, but Quin's instructions, who served me, were so clear that everything went as it should. - Mikael / CMS-ECOMMERCE

Cette application est super simple à utiliser. Je remercie John D. de m'avoir aidé pour mes questions et je recommande l'application :D Merci également à Melvin de m'avoir aidé :D Sans oublier Joanne qui vient d'être super :D

Still in the verification process of the 800 number but Melvin was super helpful in getting the process started...thanks!

Quick easy setup and amazing help from Quin when getting verified, amazing easy instructions to follow!!

Quin got right to the source of my problem and fixed it without me even having to explain what was going on!

Quin was so helpful and answered all my questions. Setting everything up was super easy, definitely recommending this app to my friends and family. Thank you so much for making this app super easy.

The app is great and assitance is even better Joann helped me out with sorting things up and had a great experience.

Je recommande cette application tant pour sa praticité que pour l'assistance. D'ailleurs merci à Melvin pour sa patience.

Used to love when it was SMS bump now trying to integrate with our new store and can't make an account - keeps saying unauthorized access AND zero way to contact anyone via email ?? I don't want to set up a call. I just want to create an account.

JoAnne C did a wonderful job assisting today, Very helpful and know just where to point me in finding my way around the "back Office" of the app. Thank You again.

Was met with a very swift and kind support team. Joann C, made the experience very welcoming, excited to work with the app!

Yotpo has truly achieved the impossible! All of my loyalty, email, sms and customer data in ONE platform. Switching to yotpo has successfully replaced klayvio, attentive, loyalty lion and several expensive custom integrations, radically simplifying my marketing team and operations. Their live support has also world class and has been available 24/7 during my team onboarding process, going above and beyond for us even without an enterprise license or SLA. Extra special thanks to Joann C from the support team for her quick real-time help with our email marketing this morning!!

I was having trouble with sending e-mails when I got help from an assistant named John D. who told me step-by-step what I needed to do to verify my account and be able to send e-mails. He was kind and helpful and I'm grateful for this. Recommend a 100% !

very satisfactory application. with a very serious and dedicated assistance service in resolving our concerns thanks to (JOAN C) for the assistance

I am new to this ap, and have a lot to learn still. Customer Support is very patient and helpful! I have definitely seen increase in sales, with even my limited understanding of marketing and SMS/Email. I am sure it will only get better as I learn more. Joann C at support was a big help to me!

John D was really helpful in helping me setting everything up. Do not contact the support by mails though they are not helpful there, only by chat.