i had absolutely no idea how it worked. i even checked on youtube. support helped me step by step to verify the account. Thanks

j'ai fait appel au support de Yotpo pour validé mon compte j'ai eu une vraiment une personne adorable qui m'a beaucoup aidée pour mon installation vraiment à l'écoute et m'a trouvé les solutions adéquates. je suis très ravie d'avoir eu en chat Princesse PL magnifique personne; belle journée et merci de votre aide :)

lacks product description !!!!! but JOHN D helped me at support chat. Another issue came later, I chat with ROCK, No1 support person. Thanks.

John D was very helpful and got me squared away immediately. What a Rockstar!!!! Thanks so much John!!!

So far so good, theres been a few things that i wanted to update on this app and YOTPO was able to make it happen!! Melvin has been a great helper overall in our needs and we really appreciate that!!!

i spoke with john today in verifying my telephone number he was vey quick and respectful i do appreciate him diligent in his work. Thank you!

One of the few apps that give you a ton of features for free. The customer service is quick and very good. Princess (PL) was very helpful with the problems I had!

Yotpo Spin the wheel especially has been super helpful with my SMS marketing efforts. I do appreciate their customer support too. Very thorough. Thank you Rock N

Quin helped me swift and good with the verification process. Very friendly and gave some additional info so my experience was very nice.

Hands down the best SMS-marketing app. The support is amazing, Regie has helped me with my account verification. Process was fast and easy with him!

Yotpo so far has had great service. The interface is very easy to navigate. I spoke to an agent named Melvin who helped me through the whole verification process and they made it very easy and helped a lot!

I recently received support from Regie, and I couldn't be happier with the experience. Regie was incredibly helpful, friendly, and knowledgeable, addressing all my concerns promptly and efficiently. It's clear that customer satisfaction is a top priority. Highly recommend their support team!

Love the app, I reached out to customer service via chat and Melvin was very efficient and sorted my challenges

I had a great and easy process setting up my SMS campaign thanks to Melvin, he made the process smooth and was nice.

Excellent Customer Service by PL. She helped me fix email and code generation issues for subscribers; it was a long process. She patiently resolved the issue, 10 stars for her.

Worst customer service I have ever experienced. It looks like they hire people with no experience or knowledge about their product to talk to you. I am not hating, I am just talking about my own experience. No help whatsoever, they don't even care. Why have support if you can't support it?

unfortunately marketing promises more than what the product actually delivers. Onboard and IP warming process is very manual and segmenting are limited. There billing process is fair, the software is fast & responsive, and support (Melvin) was great. With the lack of limited shopify marketing integration and extremely aggressive push towards SMS doesn't look like this platform is the right choice for us.

this was very simple and easy to use and the customer support was amazing, i had help from "PL". thank you so much and i do recommend this app

If the free plan of this app is this superb imagine the kind of good successes the paid plan would bring to a diligent business. Yotpo is worth it. They make sure you follow through to add respect for customers' privacy in your private policy and terms and conditions. Their agents like Joann was patient, elaborative, and kind throughout the validating of my business account. I appreciate using Yotpo to thank my customers and keep in touch with them.

Had to reach out to customer service and the attention was fast and simple, thanks to John D who took my case. Really smooth.