Shopify Helpdesk support apps

Veonr Countdown Pro

$7-$29 / Month

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Customizable designs to create urgency while keeping elegance

Increase urgency

Customizable designs

Boost sales

Increase aov

Clean banner

Zero performance hit

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Kim: Customer Support HelpDesk

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AI Helpdesk with Customer Support Experts for growing brands Show more

Kim: Customer Support HelpDesk is an all-in-one platform designed to streamline the process of handling customer inquiries for growing brands. By integrating with multiple communication channels like Email, Chat, Messenger, and Instagram, Kim ensures that businesses can efficiently manage customer interactions without exceeding their budget. The platform leverages AI technology to assist users in drafting quick and accurate responses, reducing response time significantly. Additionally, Kim provides seamless access to vital information related to Shopify, subscriptions, and customer data, allowing support teams to deliver personalized assistance. To maintain a consistent brand voice, the app includes features for monitoring the quality of customer conversations. With Kim, brands can enhance their customer support experience, ensuring satisfaction and loyalty.

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Multi-channel inquiries

Ai response drafting

Shopify data access

Quality monitoring

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3Dsellers ‑ CRM & Helpdesk

$25-$199 / Month

7.8

1 Reviews

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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.

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Centralized helpdesk

Email templates

Auto responder

Auto messages

Automated feedback

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Customer Service Helpdesk App

$49-$199 / Month

6.9

31 Reviews

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Delight customers. Maximize profit. AI-powered helpdesk & chat

Order management

Multiple channels

Order history view

Order information

Personalized responses

Centralized messaging

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Replydesk Helpdesk and CRM

$39-$199 / Month

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Multichannel Helpdesk and CRM Solution Powered by AI Show more

Replydesk Helpdesk and CRM is the ultimate solution for eCommerce sellers seeking to streamline customer support across various platforms. This powerful tool centralizes all interactions, ensuring you provide a consistent and efficient support experience to your customers. With seamless integration to over 12 major marketplaces, webstores, and social media platforms, Replydesk simplifies multichannel selling. Enhanced with AI-powered features, including GPT, it enables users to compose emails and respond to customer inquiries swiftly and effectively. Onboarding your team is effortless, as the platform supports collaborative features like notes, mentions, and comprehensive statistics to enhance support operations. Embrace Replydesk to elevate your eCommerce business's customer service and maintain coherence across diverse selling channels.

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Ai-powered responses

Centralized interaction management

12+ integrations

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Contlo ‑ Marketing & Helpdesk

7.5

69 Reviews

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AI-Native Ecommerce Marketing & Helpdesk in a single Platform

Automated customer journeys

Ai personalized campaigns

360° customer data

Omnichannel conversation management

Instant resolutions

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NS Live Chat, Inbox & Helpdesk

$5.99-$34.99 / Month

7.9

93 Reviews

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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.

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Product recommendations

Mobile app support

Order tracking

Chatbot automation

Real-time visitor tracking

Customer behavior tracking

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Chatlake: Live Chat & Helpdesk

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Live Chat & Multi-channel HelpDesk with CRM features

Automated workflows

Live chat

Chatbot integration

Unlimited agents

Multi-channel helpdesk

Crm features

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Chatway ‑ Live Chat Support

8.7

192 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Moose: Live Chat WhatsApp, FAQ

8.5

166 Reviews

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Advanced Helpdesk: FAQ builder, help center, support widget Show more

MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.

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Faq builder

Help center templates

Support ticket management

Customizable help widget

Efficient helpdesk workflow

Insightful performance reports

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Focal Live Chat & Helpdesk

7.2

8 Reviews

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Boost sales and support with integrated Live Chat and CRM

Real-time communication

Task automation

Omnichannel support

Unified dashboard

Reporting & analytics

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Keeping ‑ Helpdesk for Gmail

$21-$33 / Month

7.8

3 Reviews

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The customer support helpdesk that integrates with Gmail

Advanced reporting

Support ticketing

Gmail integration

Team sync

Order information

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Detective FAQ Chat & Helpdesk

$4.99-$9.99 / Month

7.5

37 Reviews

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Reduce customer support with FAQ's and a Helpdesk widget.

Order tracking

Email support

Product-specific faq

Chat integration

Searchable faqs

Help desk widget

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Herodesk

$15.95 / Month

7.8

1 Reviews

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A simpler and cheaper helpdesk tool for your support heroes

Automated responses

Ticket management

Customer profiles

Reporting tools

Collaboration features

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Helpdesk + Live chat DeskXpand

$19-$99 / Month

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Helpdesk, Live Chat & WhatsApp: All-in-one support.

Customizable templates

Multi-channel support

Automation features

Shared inbox

Order details access

Canned responses

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SchlauDesk Helpdesk

$15-$59 / Month

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Transform your customer support with AI-driven responses

Efficient ticket management

Ai-powered responses

Unified inbox

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Corner FAQ Page & Help Center

$5.99-$11.99 / Month

7.9

143 Reviews

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FAQ Page, FAQ Accordions, Product FAQ, Helpdesk/Support Corner Show more

Corner FAQ Page & Help Center is a streamlined solution for setting up an FAQ page or helpdesk on your store without the hassle of liquid code editing. This app allows you to fully personalize the appearance to align with your brand, utilizing icon packs and themes to create a cohesive look. With its rich text editor supporting HTML and Markdown, creating FAQ articles becomes intuitive, featuring drag and drop functionality for effortless reordering. It seamlessly accommodates multilingual support with UI text auto-translated into 20 languages, and offers management of FAQ content in multiple languages. FAQs can be strategically organized into categories such as Shipping, Returns, and Product-related queries, and assigned to specific product pages in an accordion style. The app includes a unique help widget with contact options through WhatsApp and Email, enhancing customer interaction. Additionally, Corner FAQ Page & Help Center provides a free migration service, ensuring a smooth transition from your old FAQ setup to this user-friendly platform.

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Easy setup

Translation support

Fully customizable

Drag & drop

Rich text editor

Product-specific faqs

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Reamaze Live Chat Helpdesk CRM

$29-$899 / Month

6.8

250 Reviews

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Convert more customers w/ AI powered helpdesk and live chat

Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

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ChargeDesk

$29-$749 / Month

7.8

1 Reviews

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Optimise customer support. Manage orders inside any helpdesk.

Issue refunds

Order management

Customer support

Create orders

Helpdesk integration

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Commslayer

7.8

6 Reviews

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Solve support tickets faster with a helpdesk built for D2C

Ai-drafted replies

Real-time access

Auto-moderation

Macros automations

Advanced role management

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Shopify Helpdesk support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Veonr Countdown Pro

Kim: Customer Support HelpDesk

3Dsellers ‑ CRM & Helpdesk

Customer Service Helpdesk App

Replydesk Helpdesk and CRM

Contlo ‑ Marketing & Helpdesk

NS Live Chat, Inbox & Helpdesk

Chatlake: Live Chat & Helpdesk

Chatway ‑ Live Chat Support

Moose: Live Chat WhatsApp, FAQ

Focal Live Chat & Helpdesk

Keeping ‑ Helpdesk for Gmail

Detective FAQ Chat & Helpdesk

Herodesk

Helpdesk + Live chat DeskXpand

SchlauDesk Helpdesk

Corner FAQ Page & Help Center

Reamaze Live Chat Helpdesk CRM

ChargeDesk

Commslayer