Best Shopify Chat Apps 2025

Embedded Chat transforms your store by integrating social chat features, enabling visitors to communicate seamlessly and providing real-time feedback to improve interaction and engagement.

• Instant Social Integration: Quickly make your store social by adding chat rooms that facilitate immediate communication among visitors.
• Real-Time Visitor Feedback: Gain insights into customer preferences and thoughts by accessing feedback provided in real time through the chat.
• Enhanced Customer Interaction: Allow customers to easily interact with you and each other, improving engagement and customer satisfaction.
• Traffic Boosting Potential: Increase store traffic by creating a dynamic social component that encourages return visits and longer stays.

Embedded Chat has been praised for its easy installation and seamless integration, offering a valuable way to enhance customer interaction and provide useful insights with positive ratings for improving user communication and boosting store engagement.

Chatmatic is an AI-driven chat app designed to revolutionize customer engagement for businesses of all sizes. It integrates with WhatsApp for personalized support and can seamlessly transition to human chat when required, enhancing customer satisfaction and loyalty by reflecting the brand’s voice and offering immediate responses.

• AI-driven engagement: Leverages AI technology to provide immediate and personalized customer support.
• WhatsApp integration: Seamlessly connects with WhatsApp, ensuring a consistent and efficient communication channel.
• Customizable brand voice: Offers full customization to match your brand's tone and style perfectly.
• Scalability: Adaptable for businesses of any size, from small boutiques to large retailers.
• Real-time analytics: Features a dashboard to monitor customer satisfaction metrics and optimize interactions.

According to user reviews, Chatmatic excels in enhancing customer satisfaction through its efficient use of AI, smooth WhatsApp integration, and the ability to maintain a personal touch even when switching to human chat. Users praise its robust customization options and scalability, making it a versatile solution for businesses looking to improve customer engagement significantly.

Chatra is a versatile communication tool designed to enhance customer interaction on digital storefronts, featuring live chat, chatbots, and a shared inbox. It enables businesses to engage visitors, boost conversions, and streamline support across social and email platforms with an intuitive interface.

• Live Chat: Engage customers directly through desktop or mobile, enhancing immediate interaction and support.
• Chatbot Automation: Automate routine inquiries to save time and provide 24/7 customer service while freeing up human resources.
• Cart Saver: Proactively reach out to customers at checkout, assisting them and helping to increase conversion rates.
• Omnichannel Integration: Manage communications from Facebook, Instagram, and email in one unified inbox for seamless conversation tracking.
• Cross-Platform Support: Accessible on Windows, Mac, Android, and iOS, allowing flexibility and support on the go.

Chatra app's advantages, as reflected in user reviews, include remarkable ease of use with an intuitive interface that integrates seamlessly into existing workflows, significantly enhancing customer engagement and satisfaction. Users frequently highlight its scalability and effectiveness in boosting conversion rates, as well as its reliable performance in managing multi-channel communications.

Chatty: Livechat Helpdesk, FAQ is an innovative app designed to enhance customer interaction by providing a smart chat box with FAQs, order tracking, and live chat capabilities. It offers automation, 24/7 support, and WhatsApp integration to improve user experience, boost conversion rates, and reduce cart abandonment.

• Smart Chat Box: Provides a comprehensive chat interface featuring FAQs, order tracking, and live chat for streamlined customer interactions.
• 24/7 Automation: Ensures constant availability and quick customer support through automated responses and WhatsApp integration.
• Personalized Contact Options: Builds trust and reduces support time by offering customized contact options via WhatsApp.
• Instant Order Tracking: Allows customers to easily track their orders, thus increasing satisfaction and reducing inquiries.
• Enhanced User Experience: Tailored assistance for urgent matters leads to improved customer satisfaction and increased sales.

Chatty is highly regarded for its outstanding customer service and ease of use. Reviewers mention the app's intuitive setup process and responsive support team, with individuals like Hana, Lydia, and Tiana frequently praised for their quick, effective assistance. Users appreciate the app's ability to simplify customer communication, making it a top choice for enhancing live chat and helpdesk functionalities.

Orka is a dynamic app designed to enhance customer interactions by allowing real-time chat capabilities with store visitors. It aims to boost engagement, provide instant support, and convert casual browsers into loyal customers. Orka is easy to implement, sleek in design, and fully integrated into your dashboard for seamless operation.

• Real-time engagement: Instantly connect with shop visitors to address inquiries and offer immediate support.
• Easy setup: Quickly integrate Orka into Shopify, making deployment swift and hassle-free.
• User-friendly interface: Enjoy an integrated chat experience within Shopify, enhancing usability and efficiency.
• Mobile-responsive: Access and engage with your users smoothly across all devices, ensuring a seamless experience.

Based on user reviews, Orka stands out for its exceptional user experience and effectiveness. Its real-time capabilities and easy-to-use interface make it a popular choice among shop owners, as it facilitates effortless customer interactions and significantly saves time, earning high satisfaction ratings from users.

Relish AI is your 24/7 AI assistant designed to boost sales and automate customer support, providing seamless product recommendations, order tracking, and automated answers. It enhances customer experience, drives conversions, automates request handling, and integrates smoothly with platforms like Shopify, Gorgias, and Zendesk.

• 24/7 Product Recommendations: Instantly powered by GPT, providing continuous support and engagement.
• Order Management Automation: Streamlines order tracking, cancellations, returns, and subscription changes.
• Sales-Driving Campaigns: Utilizes nudge, exit-intent, and personalized campaigns to enhance conversions.
• Auto-Training Capabilities: Learns from catalogs, pages, and store policies without requiring manual setup.
• Seamless Integrations: Connects effortlessly with platforms like Shopify Inbox, Zendesk, Klaviyo, and more.

Relish AI has consistently received positive reviews for its exceptional support and responsiveness, making it highly recommended for Shopify store owners seeking to enhance their customer service and sales operations.

Chaterimo: AI-Powered Customer Service - Designed to enhance your store’s customer interactions, Chaterimo provides intelligent, customized responses tailored to your unique products and service needs. With daily updates via seamless Shopify API integration, this chatbot maintains current knowledge, echoing your brand’s voice consistently.

• AI-Powered Responses: Chaterimo adapts its responses based on your store's products and service needs, ensuring intelligent and tailored customer interactions.
• Seamless Shopify Integration: Effortlessly connects to your Shopify store for daily updates on product information, keeping the chatbot's responses current.
• Brand Voice Customization: Reflects your brand’s voice to ensure interactions resonate with your branding and customer service objectives.
• 24/7 Customer Support: Reliable, round-the-clock support ensures your business needs are met at any time of the day.
• Flexible Data Management: Offers easy, adaptable management of chatbot data to meet your evolving business needs.

Chaterimo is praised for its ease of setup, intelligent and responsive chatbot, and excellent customer support. Users highlight its flexible data management that aligns perfectly with their brand voice. The seamless Shopify API integration ensures up-to-date product information, reducing support queries significantly. Available features provide valuable insights during the 7-day trial period, making it highly recommended for e-commerce businesses aiming to elevate their customer service experience.

Lookfor AI Chatbot is an advanced AI-driven solution designed to enhance your Shopify store by providing a personalized and emotionally engaging shopping journey for your customers. It offers seamless integration and quick setup, allowing you to create a tailored AI chatbot that understands your products and customers, leading to a more relatable shopping experience.

• Conversational Shopping Assistant: Makes the shopping journey more interactive and engaging, acting like a personal assistant for your customers.
• Neural Search Algorithms for Vector Search: Provides accurate and efficient product recommendations based on customers' interests and needs.
• Increase Average Order Value (AOV): Suggests the right products to customers, encouraging them to purchase more and improving the overall sales.
• Customer Journey Insight: Allows you to view every shopping journey, helping you take informed actions to enhance store performance.
• Direct Checkout from Product Card: Streamlines the purchasing process, making it quicker and easier for customers to complete their purchases.

The Lookfor AI Chatbot has proven to be a game-changer for Shopify store owners, with overwhelmingly positive reviews highlighting its ability to boost sales, engage customers in real-time, and simplify customer support. Users appreciate the personal shopper-like experience it provides, alongside its ease of use and detailed onboarding support. The app's dedication to continuous improvement based on user feedback has been praised for significantly enhancing customer interactions and satisfaction.

Zotabox Facebook Messenger Chat enables merchants to connect with customers instantly via Facebook Messenger, improving customer support and engagement. This app simplifies communication, helping businesses respond quickly to inquiries and build stronger relationships. It’s ideal for merchants who want to enhance customer satisfaction without complex setup. With seamless integration into Shopify, no coding is needed, making it an easy and effective solution for real-time customer interaction.

• Real-time Communication: Seamlessly connect your store with Facebook Messenger for immediate interaction with customers.
• Easy Setup: Quick setup with just a few clicks, requiring no coding or technical skills.
• Customizable Design: Tailor the chat box design to align with your brand’s appearance without needing to code.
• Enhances Customer Engagement: Effective tool for immediately responding to customer inquiries and building stronger relationships.
• Shopify Integration: Easily integrates with Shopify for a streamlined experience.

Users of Zotabox Facebook Messenger Chat frequently highlight its ease of use and how quickly they can set it up, expressing delight over its seamless integration with Shopify. Many reviews mention the increased customer engagement and satisfaction, attributing it to the app’s efficient support and communication capabilities. Merchants particularly appreciate the customization options, allowing them to maintain consistent branding across platforms without any technical hassles.

Juphy: AI Chatbot & ChatGPT is an intelligent assistant designed to enhance your Shopify store experience from the initial greeting to checkout. It manages customer inquiries, offers tailored product recommendations, and provides exceptional support, even beyond regular business hours.

• One-click Setup: Easily integrates with Shopify without the need for technical skills.
• Product Catalog Sync: Automatically updates with your Shopify product catalog and FAQs for accurate information.
• 24/7 Responsiveness: Ensures your store is always available to assist your customers, even outside office hours.
• Customizable Branding: Allows personalization to match your store's unique identity.
• Test Before Publishing: Enables frequent testing of the chatbot before it goes live, ensuring optimal performance.

Juphy stands out with its ability to deliver complete and fluent answers, simulating a real representative's presence. Customers appreciate the ability to track interaction, receive quick updates based on changes specified, and enjoy fast feedback. The app has proven to be invaluable, putting your site ahead with its comprehensive support and excellent customer service.

Rep AI: ChatGPT Sales Chatbot is a powerful tool designed to enhance customer interactions by recommending products, answering questions, and guiding shoppers from browsing to buying. It leverages Behavioral AI to increase conversion rates and Generative AI, powered by ChatGPT, to create an additional sales channel and handle customer support.

• Behavioral AI: This feature approaches site visitors when they need help, significantly increasing conversion rates.
• Generative AI: Powered by ChatGPT, it provides a seamless sales channel and handles customer support questions efficiently.
• Seamless Integration: Easily integrates with Shopify apps like Gorgias, Klaviyo, Postscript, and Attentive.
• Custom Branding: Allows you to customize the chatbot's appearance and voice to match your brand.
• Quick Setup: The plug-and-play feature ensures the chatbot is operational in just 10-15 minutes.

Rep AI’s outstanding advantages include exceptional customer support and an intuitive product that consistently receives high ratings. Customers appreciate the easy customization options, seamless integration, and its ability to efficiently reduce customer inquiries. The support team, praised by users, helps ensure a smooth experience, making Rep AI a highly recommended addition for businesses seeking to enhance customer interactions.

VanChat AI ChatBot & Live Chat is a cutting-edge tool designed to revolutionize customer service for online retailers. Powered by advanced GPT technology, this chatbot acts like a top-tier salesperson, adeptly understanding user intents and behaviors to provide quick, precise responses. It excels at suggesting products at optimal times, engaging customers with timely promotions, and even interpreting emotional cues to facilitate conversions from visitors to buyers. The app supports over 100 languages, ensuring a global outreach with 24/7 human-like customer service. With seamless integration options, including customizable widgets and multiple input methods for training data, VanChat continuously updates its knowledge base with the latest product information. This proactive approach significantly enhances customer satisfaction, reduces cart abandonment, and drives sales growth.

Zalo Live Chat is an effortless, native communication tool that allows you to embed a popular messenger on your website. This app facilitates seamless interaction with your visitors, enabling you to respond from any device and ensuring uninterrupted communication through instant notifications.

• Instant Notifications: Users receive real-time alerts about new messages directly on the web page, ensuring uninterrupted chatting.
• Multi-Device Support: Stay connected with your audience anytime and anywhere, responding from any device at your convenience.
• Embedded Messenger: Easily integrate a well-used messenger onto your website to establish an effective communication tool for your clients.
• Persistent Conversations: Continue communicating with customers even after they leave your site, ensuring consistent engagement.
• Message History: Review previous interactions to maintain context and continuity in conversations with your clients.

Customers praise RT: Zalo Live Chat for its seamless integration and efficient notification system, ensuring that no query goes unanswered. The ability to maintain conversations across multiple devices is highlighted as a significant advantage, while users appreciate the uninterrupted connection that keeps them engaged with their audience even when they're no longer on the site.

Wizybot ‑ AI Chatbot is a customer experience app designed to enhance online store interactions, turning passive visitors into active buyers through AI-powered, human-like automated responses. It facilitates sales and support inquiries, driving revenue with ready-to-use chatbots that automate customer service efficiently and quickly, without complex workflows.

• AI-Powered Responses: Delivers human-like automated responses using ChatGPT technology for effective customer interactions.
• Quick Setup: Integrates with your online store, like Shopify, in just 10 minutes, requiring no complex setups.
• Sales and Support Optimization: Leverages ready-to-use chatbots to enhance customer engagement and drive sales.
• Intuitive Customization: Allows easy personalization to meet specific business needs without complications.
• 24/7 Support Availability: Ensures continuous assistance with a proactive support team available around the clock.

Wizybot is praised for its easy customization process and impactful efficiency in responding to customer queries, often surpassing expectations. Users appreciate its seamless integration and the ability to handle common inquiries, boosting customer satisfaction and allowing focus on strategic tasks. The app's proactive support team and ongoing improvements make it highly recommended, positioning it as an essential tool for enhancing customer service and driving business growth.

Chatway ‑ Live Chat Support is a robust app designed to enhance customer service through a live chat widget, allowing instant communication with customers and offering customized assistance. It's equipped with features like support agents assignment, chat history view, and chat widget customization, making it easy for businesses to provide exceptional customer support on both desktop and mobile platforms.

• Real-time Engagement: Engage store visitors and customers in real time with instant chat support.
• Customization Options: Customize the chat widget's appearance including color, logo, and chat button size.
• Comprehensive Support: Assign chats to support agents and monitor interactions through a centralized inbox.
• History and Recommendations: Access conversation history to provide tailored recommendations and offers.
• Mobile Accessibility: Accessible on both Android and iOS for convenient support availability.

The app excels in user satisfaction, as reflected in its reviews. Users praise the app for its seamless integration, user-friendly interface, and robust customer support, which have significantly improved customer interactions and sales closures. The ease of setup, intuitive features, and efficient response times are highlighted as major strengths, along with a responsive support team that ensures a smooth experience.

The Manifest Multi‑Chat Messenger app facilitates seamless communication by integrating over 15 social media platforms, enabling businesses to conveniently connect with their customers through a single chat button.

• Multi-platform Support: Connects with over 15+ social media platforms including WhatsApp, Facebook Messenger, and Instagram, ensuring broad communication coverage.
• Easy Integration: Provides automatic integration with customization options to tailor the chat experience to specific business needs.
• Enhanced Performance: Features accelerated loading times that enhance the user experience, accommodating an unlimited number of visitors.
• Comprehensive Connectivity: Allows businesses to maintain a reliable connection with customers through popular channels like email, phone, SMS, and more.

Users rate the app highly for its outstanding ability to consolidate multiple communication channels into one accessible interface, its ease of use, and the enhanced experience it offers through quick loading times and seamless integration.

Conversagent AI Support & Chat is an AI-powered sales assistant and concierge that transforms interactions with your customers. Leveraging over a decade of AI, LLM, and GPT expertise, this fully customizable chatbot engages in human-like conversations 24/7, effectively converting browsing into purchasing while continuously learning and tailoring interactions from your store.

• GPT Powered Conversations: Engage with natural, human-like dialogue 24/7.
• No Coding Required: Get an AI sales and support bot launched in minutes.
• Fully Customizable: Easily align AI with your brand’s voice and tone.
• Multi-Language AI Support: Chat with shoppers in their preferred language.
• Analytics & Insights: Actionable chat data to optimize sales & product strategy.

Customers appreciate Conversagent AI Support & Chat for its value, ease of use, and flexibility. Users are impressed by the lack of product quantity restrictions, which offers significant value compared to other platforms, and commend the responsive customer support. The chatbot's ability to handle real-time product promotions effectively and the anticipation of future enhancements further emphasize its outstanding advantages.

eBanqo ‑ Live Chat & Chatbot is a versatile messaging solution designed to enhance customer interactions for online stores. It integrates seamlessly with popular platforms like Facebook Messenger, Instagram DM, WhatsApp, and Google's Business Messages, allowing buyers to access your inventory through their favorite channels. By unifying all chat messages on one screen, eBanqo enables quick responses, helping you engage with customers making buying decisions in seconds. Its AI chatbots empower customers to self-serve, offering features like inventory searches, issue reporting, and order tracking. Whether at your desk or on-the-go, you can manage all chats from a single platform, ensuring high-quality interactions. The app also supports broadcast messaging to engage and inform buyers and prospects, while a 24/7 AI bot provides instant answers to inquiries. Transform direct messaging into a powerful sales tool by turning your social media platforms into interactive online stores with eBanqo ‑ Live Chat & Chatbot.

Chative ‑ Live chat & Chatbot offers a comprehensive communication platform with unlimited channels and messages. It provides a mobile application for both iOS and Android and ensures 24/7 customer support, making it a versatile AI customer service solution that effortlessly integrates with any business.

• Unlimited channels & messages: Engage with customers across multiple platforms without any limitations on the number of messages.
• Mobile app on iOS and Android: Stay connected on the go with fully functional mobile apps for both iOS and Android devices.
• 24/7 in-app support: Receive round-the-clock support to address any queries or issues promptly.
• Turn-key AI customer service: A quick-to-deploy AI solution that seamlessly adapts to any business environment.
• Comprehensive data access: Unify conversations, customer details, orders, and product catalogs for holistic customer insights.

Based on user reviews, Chative ‑ Live chat & Chatbot is praised for its user-friendly interface and the ability to consolidate multiple customer interactions into one platform. Users appreciate the app's efficiency in converting visitors into leads and enhancing customer service productivity, along with its robust customer context capabilities that simplify interaction management.