8.2
Chatmatic logo

Chatmatic

$9.99-$99.99

/ Month

AI chat with seamless WhatsApp integration & customization

Real-time analytics
Brand customization
Whatsapp integration
Ai-driven responses
Human chat transition
Scalable solution
3 Reviews
8.2

About Chatmatic

Launched Jun 13, 2024

Categories

Built by APPS by TRANZISTOR

Email :

[email protected]

Address

12 avenue Claude Vellefaux, PARIS, 75010, FR

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ZB: WhatsApp & Messenger Chat logo
(109 Reviews)
$4.99-$19.99 / Month
  • 14 Days Free Trial
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Description

AI-driven chat for personalized customer service, with WhatsApp integration

Revolutionize customer engagement across all shop sizes with our AI-driven chat app. It intelligently integrates with WhatsApp, offering personalized support before seamlessly transitioning to human chat if needed. This scalable solution enhances customer interactions by providing immediate, AI-powered responses that accurately reflect your brand’s voice, followed by direct human connection on demand. It boosts satisfaction, and loyalty by ensuring every customer feels uniquely valued.

Revolutionize customer engagement across all shop sizes with our AI-driven chat app. It intelligently integrates with WhatsApp, offering personalized support before seamlessly transitioning to human chat if needed. This scalable solution enhances customer interactions by providing immediate, AI-powered responses that accurately reflect your brand’s voice, followed by direct human connection on demand. It boosts satisfaction, and loyalty by ensuring every customer feels uniquely valued. more
  • AI-driven chat enhances customer engagement with data from your shop
  • Seamless transition from AI to WhatsApp human chat on demand
  • Full customization options match your brand’s tone and style
  • Scalable for any shop size, from small boutiques to large retailers
  • Real-time analytics dashboard to monitor customer satisfaction metrics

Pros

  • Seamless integration with WhatsApp
  • Personalized AI-driven support that transitions to human chat when needed
  • Enhances customer engagement across all shop sizes
  • Immediate AI-powered responses that accurately reflect the brand's voice
  • Boosts customer satisfaction and loyalty
  • Customization options to match the brand’s tone and style
  • Scalable solution suitable for both small boutiques and large retailers
  • Real-time analytics dashboard to monitor customer satisfaction metrics

Cons

  • Dependent on reliable internet connectivity
  • Requires initial setup and customization which may be time-consuming
  • Potential over-reliance on AI might lead to unsatisfactory responses if not properly managed
  • Integration with WhatsApp may require compliance with WhatsApp's business policies
  • Human chat transition may not be instant, leading to potential delays in customer support

Top Helpful Reviews

Tee Haven

Sep 26, 2024  on Shopify

I'm impressed by how this app scales with our needs! From small inquiries to complex issues, the AI handles it all beautifully. The real-time analytics let us track what our customers want most. A fantastic tool for any shop, big or small!

GlamEssence

Sep 25, 2024  on Shopify

Fantastic app for enhancing customer interaction! The real-time analytics dashboard provides insights we’ve never had before. Our customer satisfaction has skyrocketed!

MD Mart

Sep 25, 2024  on Shopify

This chat app exceeded my expectations! It’s incredibly scalable and easy to implement. The AI is spot-on, and the option to connect with a human when needed is a fantastic feature.

PureFusion

Sep 25, 2024  on Shopify

Exceptional customer engagement tool! The AI is intelligent and reflects our brand’s personality seamlessly. Plus, the ability to transition to a human chat is invaluable for tricky questions. Our customers have noticed the difference!

Critter Shop

Sep 24, 2024  on Shopify

This app transformed our customer service! The AI responses are quick and perfectly reflect our brand. The seamless switch to human chat makes every interaction smooth and satisfying.

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