Live Chat by Social Intents

Name: Live Chat by Social Intents Introduction Video
Uploaded: 2024-04-05T03:21:02Z
Duration: 1 min 33 s
Description: Social Intents Live Chat for MS Teams, Slack, and ChatGPT

Develop by Social Intents

$39-$99

/ Month

Free plan available

Social Intents Live Chat for MS Teams, Slack, and ChatGPT

Customizable interface

Live chat integration

Unlimited agents

Chatbot training

Auto-translate chats

About Live Chat by Social Intents

Launched May 11, 2014

Built by Social Intents

Email :

[email protected]

Address

4100 Riverlook Pkwy SE, Unit 207, Marietta, GA, 30067, US

Website Privacy policy FAQ

Related Categories

Claim Offer

Zotabox Social Sharing Buttons

(147 Reviews)

Claim Offer

$4.99 / Month

Free Plan Available
Sponsored

Social Media Icons and Buttons. Increase Your Social Shares...

Introduction Video

Description

Talking to your customers should be easy. Build AI Chatbots with the ability to escalate to humans.

Live Chat with AI Chatbots to answer visitor questions with a human touch. Train your AI chatbot with your website data in one click. When you need to get a human agent involved, easily handoff chats to your agents in the collaboration tools you already use - Microsoft Teams, Google Chat, Zoom, and Slack. Stop context switching between your internal and external messaging apps and use the same app you already use at your company to talk with your website visitors.

Chat with your website visitors from Microsoft Teams, Slack, Zoom, or Google
ChatGPT API Integration. Escalate any chat from ChatGPT to human agents.
Unlimited Live Chat agents in Teams, Slack, Google Chat, Zoom, or Webex.
Auto-Translate chats between your visitor and agent language.
Customize your chat logo, colors, text, and language for your business.

Pros

Integration with popular collaboration tools like Microsoft Teams, Slack, Zoom, and Webex
Enables the creation of a ChatGPT-enabled chatbot powered by OpenAI
Allows training of the chatbot with website data for more accurate responses
Eliminates the need for context switching between internal and external messaging apps
Supports unlimited live chat agents, providing scalability for growing businesses
Features auto-translation, enabling communication between visitors and agents who speak different languages
Offers customization options for chat logo, colors, text, and language to match business branding

Cons

Dependency on third-party collaboration tools might pose challenges if those services experience downtime
Initial setup and training of the chatbot may require significant time and effort
Limited control over the underlying ChatGPT technology might lead to occasional inaccuracies in responses
Potential privacy and security concerns when integrating with various external tools and services

Top Helpful Reviews

NewsKeepsake

Apr 21, 2022 on Shopify

We used the most basic version of this app for a year+ and have recently made an upgrade in order to provide some automated responses. In doing so, I've had to contact their support team (s/o to James!) several times with assistance on creating chatbots and such and also regarding how to set up different chats for our domains. They've been super responsive and willing to go the extra mile with help. They're also one of the few apps I've found that fully integrates with and allows my team to chat from directly within Slack which is something my team can't do without. Great app and even better customer service!

Market Trendz Shirts

Apr 04, 2019 on Shopify

Had a little misunderstanding. They fixed it quick. I probably should have found a way to reach out to them before leaving a review. Either way, thanks!

Trinketgeek

Oct 09, 2015 on Shopify

It's attractive enough and functional. Only issue is that when liking a window opens with "Say something about [facebook page]", but it's inside the Social Offers box. It took a minute for me to get it to stay liked and be free of the box to see the code. As it is users may get frustrated and rage-quit the whole purchase. If it were fixed to prevent the box from appearing or have the box appear on top so that it cold be closed, it would be a 5/5.

Live Chat by Social Intents

About Live Chat by Social Intents

Built by Social Intents

Related Categories

Zotabox Social Sharing Buttons

Introduction Video

Description

Talking to your customers should be easy. Build AI Chatbots with the ability to escalate to humans.

Pros

Cons

Top Helpful Reviews

NewsKeepsake

Market Trendz Shirts

Trinketgeek

Key Features

More App like this

Shopify Inbox

Kustomer

Chatty AI Chatbot & Live Chat

Chatway Live Chat FAQ WhatsApp