Live Chat with AI Chatbots to answer visitor questions with a human touch. Train your AI chatbot with your website data in one click. When you need to get a human agent involved, easily handoff chats to your agents in the collaboration tools you already use - Microsoft Teams, Google Chat, Zoom, and Slack. Stop context switching between your internal and external messaging apps and use the same app you already use at your company to talk with your website visitors.

• Chat with your website visitors from Microsoft Teams, Slack, Zoom, or Google
• ChatGPT API Integration. Escalate any chat from ChatGPT to human agents.
• Unlimited Live Chat agents in Teams, Slack, Google Chat, Zoom, or Webex.
• Auto-Translate chats between your visitor and agent language.
• Customize your chat logo, colors, text, and language for your business.

Surva helps you understand customers and improve buying results. Capture post-purchase feedback on the Thank You and Order Status pages. Embed or send surveys to your customers easily. Use AI to generate surveys and summarize results into clear insights. Embed testimonials on product pages or a Wall of Love with simple moderation. Connect responses to Shopify Flow and trigger outbound surveys.

• AI survey generator and instant insights
• Post-purchase surveys and event-based survey sends
• Shopify Flow: act on responses automatically
• Testimonials: collect, moderate, and publish
• Map reviews to products; theme blocks & metafields