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Customer reviews: Globo Product Options, Variant

Develop by Shopify

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,561)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Fish Stick AZ

Oct 23, 2025  on Shopify

I really like this app, I use it in two of my Shopify stores. Customer service is also really good, Helen was very quick to help resolve my problems.

Flor Dorada

Oct 22, 2025  on Shopify

Rosie was a BIG help. I was having trouble getting it to work. She was able to do in less than a minute.

Sweet Violet

Oct 22, 2025  on Shopify

I am not easily impressed and I've been very impressed with the customer service for both this app and the Globo Color Swatch app. I have been working with Helen to do some customization to integrate the app into my site and she has really done everything she can to help, even answering my many questions. I would highly recommend.

KJB Graphix

Oct 22, 2025  on Shopify

Has certainly worked as expected and hoped for on a new site. Plenty of documentation available and when I did run into an issue, support was quick and responsive.

Global Amore Mall

Oct 22, 2025  on Shopify

This app fully supports the optional features I wanted. While there were some issues after initial installation, they were quickly resolved with prompt feedback. I recommend this app to everyone!

BALDO(バルド)公式オンラインショップ

Oct 22, 2025  on Shopify

カスタム系の商品を取り扱っており大変重宝しています。 お客様好みのカスタマイズ等を追求するのには必須のアプリです。 サポートも迅速かつ丁寧で非常に助かりました。

My Relaxing Home

Oct 21, 2025  on Shopify

So far it's a really useful app. The service team is also quick to respond and solves matters to the best of their abilities.

Sakora Linn Boutique

Oct 21, 2025  on Shopify

So far, I'm really loving this app. Rosie, from customer support, was quick to respond, friendly and very helpful with customizing the app for my store. She also fixed an issue with my template. Thank you!

Rufford's

Oct 20, 2025  on Shopify

Easily does what it says - plus a few more! the support is 5* but its actually pretty easy to use - A lot of features packaged in a good quality product.

Rebekah Peters

Oct 20, 2025  on Shopify

Rosie was very helpful. Have had this app on my store for over a year now and it's been great with selecting different sizes of items and customising options

My Store

Oct 20, 2025  on Shopify

Very good app to use for personalised products. Big thanks to Clara today for her quick and helpful responses to some questions I had! Very nice to deal with :)

TheSquarePeg

Oct 20, 2025  on Shopify

I love this app. At first it's very complex. But the output was good and served it's purpose. I love how their customer support are very active at all times. And they will really help you and guide you. Special shoutout to Rosie! Job well done.

Rubyquality

Oct 17, 2025  on Shopify

Henric est génial il m'a aidé d'une vitesse il est à l'écoute et très pro il mérite une augmentation

zharrisondesign

Oct 17, 2025  on Shopify

I created an option set that wasn't showing up on a product page - I clicked through to contact support - and in less than 5 minutes the option was on that page. I'm super impressed! Works great so far!

HINĀ & GRACE

Oct 16, 2025  on Shopify

Rosie was patient and thorough. I had issues connecting one variant to the other and she fixed it with ease. Thank you

Choice Checks

Oct 16, 2025  on Shopify

Needed help adding code to the store, so the Options will show up on the customer side of the order and the copy for my business as well. Rosie, did it easily and professionally. Great chat and so easy to do. Highly recommended and thankful for her help. Choice Checks LLC

South Swim

Oct 16, 2025  on Shopify

Globo is great — easy to set up and very useful, with so many formats for offering multiple variants. I’m so glad I found it and have been very happy with it overall. Helen from the support team is wonderful as well — quick to respond and extremely knowledgeable.

Lolikö

Oct 16, 2025  on Shopify

J’adore cette application !! Et le service client est toujours exceptionnel s’il y a un problème ou que j’ai une question!

Suztain.no

Oct 16, 2025  on Shopify

I started using this app to offer engraving options on some of our products — and I honestly regret it. They claim that my Shopify theme is “special” and therefore not compatible, even though the Enterprise theme is widely used. When reporting issues, the support team rarely provides real solutions. The app often stops working without any changes on our side, things randomly reset, and orders are incorrectly flagged as if engraving was added when it wasn’t. Unfortunately, support just blames the setup instead of helping to fix the actual problems. Not a reliable app for professional stores.

Touch Of Elegance

Oct 15, 2025  on Shopify

Excellent integration, very helpful support team when required. If you are looking for customizations and other valuable features, this is the app for you!

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