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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,502)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

RW

Feb 24, 2025  on Shopify

Excellente application et J'avais un problème qui apparaissait sur ma fiche produit, j'ai contacté le support par chat et en à peine 3 secondes, tout était réglé. Service ultra rapide et efficace

Hello Haven

Feb 24, 2025  on Shopify

I would recommend this app to allow for more options/add ons/variants than shopify allows for on its own. Their dev team is extremely helpful any time there is a need for something to happen on the back end, or just to answer questions. Helen and Rosie in particular were incredibly kind and helpful.

VANCHI Bags

Feb 23, 2025  on Shopify

Great app, does exactly what we need it to. Support was very helpful in customising the widget to suit our theme as well.

Marlin Fine Jewelry

Feb 21, 2025  on Shopify

I love this app! It is truly a must have for any seller in need of customization/product options for their products. Not only has it been integral in my shop, but the customer service is also phenomenal. Helen was responsive, friendly, and extremely helpful and making the changes that I needed help with. Customer for life!

RS Wellness

Feb 21, 2025  on Shopify

Top App, Support is amazing very quick to resolve issues and clear with instructions to help. Can not complain. Helen and the team working with her were brilliant.

Lletres de Vida

Feb 21, 2025  on Shopify

La aplicación funciona genial. He tenido algunas dudas sobre como configurarla y me han ayudado súper rápido. La atención al cliente es genial. Sin duda, la recomiendo muchísimo!

Arkansas Playgrounds LLC

Feb 20, 2025  on Shopify

This was just what we needed to expand our variant options. It works perfectly and looks great! Support was supper helpful too.

Reformed

Feb 20, 2025  on Shopify

I just have to shout out Rosie from Globo! She’s been beyond helpful! Every time I’ve had a question or needed assistance, she’s always there with a solution and such a friendly attitude. The app itself is fantastic and makes everything so much easier. I’d recommend it to anyone in a heartbeat. Thank you, Rosie, for being so awesome!

Love&Box

Feb 20, 2025  on Shopify

Globo app works great for my store. I’ve had to contact their support with requests a few times and they have done an outstanding job addressing any issues quickly. Just recently, Helen from Globo fixed an issue that pertained to Shopify upgrade just in hours. Thank you!

Terrasse Luxe

Feb 20, 2025  on Shopify

It took some time for the support team to resolve the issue and the same problem appeared again. Hopefully, my company will not be affected anymore.

ManiGlow

Feb 19, 2025  on Shopify

Very easy to develop my starterskit with the use of this app. Also, great customer service which was very helpful! Recommend using this app!

Ideal Storage

Feb 19, 2025  on Shopify

It's an outstanding app! It offers incredible flexibility for adding custom product options, making it a must-have for any store. The app is easy to use, highly customizable, and works flawlessly. What truly sets it apart is the amazing customer support—quick, responsive, and always willing to help. Highly recommended!

Sage and Gifts

Feb 18, 2025  on Shopify

Customer service was very prompt in responding to us when we needed help! Rosie was wonderful and extremely helpful to us!

Fuji-PC-Factory

Feb 18, 2025  on Shopify

カスタマーサポートの対応が非常に早く、迅速に問題を解決してくれます。 機能が豊富で使いやすく、価格もリーズナブルなので、非常におすすめです!

Jennifer Fujimoto Art & Design

Feb 18, 2025  on Shopify

While some things are not super intuitive, it's pretty painless to figure things out and this app does exactly what I need it to. When and if I have any issues I know I can reach out to the support team for a quick and friendly fix! Rosie is so helpful and they are very responsive.

Kahmo Creations

Feb 18, 2025  on Shopify

I needed help to set it up, and Rosie was amazing, she helped me set it up and now my products have the options I need it. Thanks a bunch guys!

Sacred Flow Studios

Feb 18, 2025  on Shopify

I'm really grateful for this app as it allows me to have a product with many variants. It's easy to implement different sets for different products, adjust the prices for add-ons and manage each set when I need to add or remove variants. It was easy to implement, and when I had some issues (that were seemingly caused by me), the tech team helped me figure out what the problem was allowing me to resolve the issue. They were really on top of it as it was an urgent problem that needed to be resolved immediately.

The Branding Room in Red Rock

Feb 17, 2025  on Shopify

can be somewhat tricky to learn but the customer service has been quick and fixed all my issues. I will continue to use them

Clutch Carbon

Feb 17, 2025  on Shopify

Love this app! I use it for many of my other businesses so it's my go-to for product options! App team is super helpful and responsive as well

Gear West

Feb 17, 2025  on Shopify

Great service (Helen was a great help!) as I needed some help getting it set up. Once figured out the app was easy to use and set up.

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