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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,218)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

My Hero Pet

Dec 06, 2024  on Shopify

Team is absolutely great in providing support, customizing exactly to your needs. I have a very visual website and they made sure the image swatch is not only sized to my preferences, but also with added text to make it even more clear. Absolutely perfect!

Luminis

Dec 06, 2024  on Shopify

I've been using this app for a short time, and so far, it has greatly simplified managing products with many variants. It's highly customizable and allowed me to create options I thought would be impossible to set up without complications. One thing that deserves special mention is the customer service: fast and efficient. Every time I needed support, the team resolved my issues quickly, providing clear and precise explanations. Highly recommended product and experience.

Beehive Lasercraft Creations

Dec 05, 2024  on Shopify

Oh boy, where to start? I just wanted the simple ability to have customers type in a name to etch on their Christmas ornament, journal or coasters. What a nightmare, not possible in Shopify - until Globo Products comes to the rescue. Rosie, spent a lot of time (hour and half) walking me through using their excellent product and then helping customize the background colors, what an amazing person. Amazing support.

ECCLAT

Dec 04, 2024  on Shopify

Me agrada bastante, es fácil de usar, el plan gratis es muy útil si estas recién comenzando y el servicio de atención es muy eficiente.

Craft Rapids Workshop

Dec 04, 2024  on Shopify

Excellent App with Outstanding Support! The Globo Product Options app has been a game-changer for our store. It seamlessly added the customization options we needed for our products, and the best part was the support team's responsiveness. They went above and beyond to ensure the app fit perfectly with our site's theme, customizing it to align with our brand's look and feel.

EDGY VIOLET

Dec 04, 2024  on Shopify

I’ve tried several similar apps, but this one is the best. The features, design, usability, pricing, and customer support are all flawless. Highly recommended. The support was especially fast, which was excellent.

Coastal Golf Canada

Dec 04, 2024  on Shopify

Quick turn around, friendly and fast service on fixing a error on my end that I could not figure out. Thank you!

Little Cafuné

Dec 03, 2024  on Shopify

User friendly, highly functional, and backed by a responsive customer service team. I can’t recommend it enough!

The Boop Shop

Dec 03, 2024  on Shopify

Hi Rosie, thank you so much for the help. Excellent customer support! Very efficient and fast response.

Chocoline

Dec 02, 2024  on Shopify

I really love it, helped me so much and the live chat is VERY INSTANT and did the best for me especially Rosie who worked on my case.. best wishes..

My Flora Shoes

Dec 02, 2024  on Shopify

Una aplicación muy intuituva, y para las dudas un soporte realmente rapido y eficiente con soluciones :)

ZEFIRE JEWELLERY

Dec 02, 2024  on Shopify

Hey Rosie Thanks for help me & everything and best customer support Global Product Options, shopify team

honok

Dec 02, 2024  on Shopify

日本語でも対応してもらい、こっちの意図もしっかり理解してもらいました。結構便利なアプリです。

ezforfun.shops

Dec 02, 2024  on Shopify

This app has a comprehensive range of features and is very user-friendly. Whenever I had an issue, I could easily get in touch with their customer service. Especially Rosie—she helped me resolve my problem quickly and was so friendly and helpful.

scooterkingorlando.com

Dec 01, 2024  on Shopify

Helen was great helping me with an issue Product support is great Have done over 1m in sales using their app

Chargify

Dec 01, 2024  on Shopify

I had a few issues with the app, but Helen from customer support was very helpful and managed to resolve them effectively.

lovedollsenpai

Dec 01, 2024  on Shopify

I really like that over the years they've taken customer suggestions and continually improved the product. Support is always great to work with and helpful. Helen is a great example of their excellent support. Answered questions quickly and accurately in the included chat. A+ as a company.

The Other Way Studio

Dec 01, 2024  on Shopify

I make rings, I needed to be able to offer these rings in different sizes. I inlay these rings with local beach sand. I needed to be able to offer each size ring with each beach sand. This caused shopify to decide that the inventory for each ring size was governed by the amount of sand options available. This app, just the free option has enabled me to have the correct inventory displaying which I couldn't do with Shopify alone. I asked for some help as things were displaying a little differently via preview and live but the agent, Mike helped me out quickly and efficiently, thanks Mike!

Mr. Inappropriate

Nov 30, 2024  on Shopify

I have been using this app for a while now, actually a couple of apps by this company, and they really are amazing. Not only is the software great - they just work as they should have all the flexibility that you'd need and are reliable, but also the support is amazing. Whenever I've contacted them, they've gone out of their way to help, and always totally understood what it is I'm asking for, and always sorted it. Every time. Today I've been speaking with David, and as always, perfect service. Thank you guys!

ÉCLAIR JEWEL

Nov 28, 2024  on Shopify

Merci beaucoup pour l'aide que m'a apporter Rosie. GLOBO est facile a utiliser et pratique, je recommande

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