"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.
Key Strengths
Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
User-friendly interface with a wide range of customization options.
Effective handling of product variant customization, essential for stores with extensive options.
Easy integration and quick problem resolution.
Scalable features include CSV import capabilities and integration with Shopify product variants.
Common Concerns
Free version limitations and confusion surrounding upgrades.
Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
Complex initial setup for some users, necessitating time and support for full utilization.
Final Thoughts
Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.
Plexi’Art
Nov 18, 2024
on
Shopify
Super application ! Service client au top et très rapide je recommande à 100%
La version gratuite est très bien !
Daisy Mae Collection
Nov 17, 2024
on
Shopify
I really enjoy using this app. Makes it easy to add my colour swatches and allow customers to easily select options when ordering.
Highly recommend and the support is great. They were able to quickly help on request
SARFÜM
Nov 17, 2024
on
Shopify
Die App ist echt super und hat viele tolle Funktionen! Aber das Beste ist der Support, vor allem Rosie. Sie ist total nett und hilft immer schnell weiter. Dank ihr fühlt man sich richtig gut aufgehoben. Danke, Rosie!
Inland Leather Co
Nov 17, 2024
on
Shopify
The support team has been great. They got back to me ASAP via Live Chat. All issues were resolved right away. Easy to use app and configures easily with many themes.
Drifterz
Nov 17, 2024
on
Shopify
Good customer service, but I am changing my rating from 5 stars to 1 star because the app isn't even compatible with the cart drawer, which is an important feature for reducing friction for customers and maximizing the conversion rate.
When a customer tries to add an item to their cart, the cart breaks and stops working. And they don't know how to solve the problem. They suggest redirecting directly to the cart page, which isn't an interesting solution for my store, which has a lot of items. This adds a lot of friction for customers, who then have to leave the cart page to go back to the product page and other pages.
This is very disapointing
What's more, the chat with support is reset everyday. Therefore you can't see your previous conversations. And you don't even receive messages when they reply to you while you're not log in.
I wouldn't recommend the application if you are perfectionist and have a store where customers want to shop multiple products
A huge waste of time.
The Sweetest Touch Treats
Nov 15, 2024
on
Shopify
really good app and if your ever in trouble they help you with no problems at all would highly recommend
Joli Paquet
Nov 14, 2024
on
Shopify
Encore novice avec Globo, j'ai eu la chance de tomber sur Mike qui a su répondre efficacement à ma demande ! MERCI !
Butler's Grove
Nov 14, 2024
on
Shopify
Really easy to install and customise, and it's allowed us to offer personalisation options to add an extra touch to our service. We wanted the personalisation options to show up in the confirmation emails as well, so got in touch and Helen did an amazing job of editing the code to add this in - really really pleased with the service!
The Wood Look
Nov 14, 2024
on
Shopify
The support is great and they will try and help when possible. The time delay is a bit of an issue though with being GMT+7 hours and sometimes you have to wait a day for things to be done. But the app is great value.
Emilya Bijoux
Nov 14, 2024
on
Shopify
Bonne application et surtout très bonne réactivité du service.
Merci à Helen pour sa gentille et son professionnalisme !
HBAK CHOICE'S
Nov 13, 2024
on
Shopify
I used Globo Product Options to help list a product with over 100 variations. Their support team guided me through the process and provided the assistance I needed to get everything set up. It was a big help for managing such a complex listing
My Original Brick
Nov 13, 2024
on
Shopify
Je suis entièrement satisfait de ce service ! L'assistance a été incroyablement rapide et efficace, avec un souci du détail qui a fait toute la différence. Le problème a été résolu en un rien de temps grâce à une équipe professionnelle et réactive. Je recommande vivement ce service à quiconque cherche une aide de qualité. Merci encore !
Tiffanya Store
Nov 13, 2024
on
Shopify
She was very sweet very helping and comunicative with me. She stayed a long time to help me solve my problem. Thanks a lot!
sticckiz.com
Nov 12, 2024
on
Shopify
Powerful tool with great customization features, allowing us to meet various and best support team
thanks rosie to slove my Query
GARDEN GAB DESIGNS
Nov 12, 2024
on
Shopify
SUPER BIEN, ME ENCANTA. MUCHAS GRACIAS, ME AYUDA CON MIS PERSONALIZADOS DE BORDADO. MUY FACIL DE USAR.
GoGo Glam Co
Nov 12, 2024
on
Shopify
This app has worked wonders for our product option sets. A few things needed to be updated and Rosie was able to hop in and add the coding necessary to make that happen! Very quick and friendly response. A lot more features in the way the app works and displays product info so really dig in to it! Add their Color Swatch app and you are set for every thing you would need!
Verity Isabelle
Nov 12, 2024
on
Shopify
MIke from Globo was fantastic this afternoon, he walked me through every step of the way to set up some personalization boxes. He was very professional and patient. 10/10
willaandbo
Nov 12, 2024
on
Shopify
Since downloading this app and finding my way around how to use it correctly, Mike has been incredibly patient at helping me find soultions. Thank you so much for your help and instant reply via chat!
Jeannette Dogs
Nov 12, 2024
on
Shopify
Helen was an incredible help with my website, exceeding all my expectations! Her expertise and attention to detail truly elevated the project, bringing creative solutions at every stage. Always available, with a positive attitude and outstanding professionalism, Helen made the entire experience smooth and enjoyable. The final result is exceptional, and I couldn’t be more grateful for her dedication and hard work. Thank you, Helen, for your talent and commitment
Sixco Gloves
Nov 12, 2024
on
Shopify
You're very welcome! I'll pass along your appreciation to the team—they work hard to keep everything running smoothly.