Product Options Pro App Review: Features & Insights for Shopify

Customer reviews: Globo Product Options, Variant

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,846)

Overall rating

4.9

5

2,755
4

88
3

12
2

4
1

38

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
User-friendly interface with a wide range of customization options.
Effective handling of product variant customization, essential for stores with extensive options.
Easy integration and quick problem resolution.
Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

Free version limitations and confusion surrounding upgrades.
Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

PROJECT PAT | OFFICIAL STORE

Jan 28, 2026 on Shopify

The issue I had was only 50% fixed and the customer service rep was very focused on getting a review but really, the issue wasn't fixed.

Excalibur Machinery

Jan 22, 2026 on Shopify

I asked for assistance and was helped swiftly and correctly. However i do not appreciate having 4 messages spammed to me within 5 minutes to leave a review.

Torres Novas

Jan 05, 2026 on Shopify

If you are thinking of using this app to customize various products at your POS, take a closer look. This app does not allow you to have multiple products with the same SKU and different customizations in a single sale. Only one of the products will have the customization data. This defeats the main purpose of an app like this at POS. It would be important for the development team to come up with a solution.

SkilletCookieCompany

Dec 02, 2025 on Shopify

Support is really good! Mike was the person who was really helpful! But when I tried downgrading my plan, I got charged a yearly value instead of the basic plan being FREE!

THE ACCELERATOR DESIGN

Sep 05, 2025 on Shopify

Uniekje

Aug 21, 2025 on Shopify

Just started with this app, First Rosie helped me very good but we got a problem now and we didn't found a solution yet.

Framing & Display

Jun 12, 2025 on Shopify

Used the free version of this app for years. Needed to update some text and was told that I would have to upgrade to a paid version because 'Date Time' field was now a paid feature. In the end they did me a favour because I switched to King which is better and 100% free.

My Store

May 17, 2025 on Shopify

It does the thing and creates variations and removes restrictions, and the system they use is quite robust. More than others. However I had a store with a lot of SKUs and they HAD to be tied to specific variations. Due to the way Globo handles variants, having only one add-on product be created for all of the products I was trying to have variants for just didn't make sense for our inventory management system. I hope they update this in the future where we can leverage this powerful tool because the rules and logic, and interface were very nice.

Mampe Spirituosen GmbH

May 14, 2025 on Shopify

App is in general okay, support is kinda slow but helped us at the end.

Northern Pine Mercantile

Jan 07, 2025 on Shopify

Still trying to figure how to set Option Sets but Customer service is top notch!

Pile of Threads

Oct 06, 2024 on Shopify

Great! My questions were quickly answered by Helen, 5 stars to her!! :) However, I wish that I could apply more than one option set to a product!!

Biohackers Den

Sep 22, 2024 on Shopify

Helen is the best part of our customer experience.