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Customer reviews: Globo Product Options, Variant

Develop by Shopify

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,244)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

FPnibs

Sep 19, 2025  on Shopify

Got superfast support from Helen, who found the issue and gave the the solution- Unfortunately the copy option gets messy with the add on cost so I had to redo them all, spending hours. Other than that, I ma happy with the app. Recommended.

neumaticosenlinea.cl

Sep 17, 2025  on Shopify

da muchas opciones para mejorar las ventas y conversiones

New Concept Chile

Sep 11, 2025  on Shopify

Soluciono mi problema y pude avanzar con lo que yo deseaba, Rosie me ayudo mucho con mi trabajo. Buen desempeño.

Goodness Me!

Sep 10, 2025  on Shopify

Useful app for creating custom options within products. Henry was quick to address any issues we had with the setup. However, more support is needed for theme scheduling.

Roemahsprei

Sep 09, 2025  on Shopify

(Still testing, rating may change) Helped fix problem with the theme I'm using. Unsure if there will be more problem(s) (hopefully not), but their support is good so far. (Also happened to be same/similar time zone, so it works out better in my favor). If you want to know, they're based in Vietnam (or at least that's what the app store says). Current con that I found for now: -Option sets/globo cannot detect if product(s) are already used in another option set(s) or not. In this case, it will overwrite it with the latest option set. But said product will still be in the option sets that chose it.

Sweet Talk

Aug 26, 2025  on Shopify

Klebebandshop

Aug 06, 2025  on Shopify

I had an Issue today regarding my updates not actually updating but reverting to the original state. I opened up the live chat and in the time span of 1 minute Henry answered me. He actually solved the problem, which wasn't easy I suppose and in no less than 10 minutes I could make changes and updates as if nothing ever happened. Great work!

Proposal Craft AI, LLC

Jul 02, 2025  on Shopify

I have explored several apps to assist with capturing user inputs on shopify and this app has performed the best. It offers the most flexibility in terms of the available options and it works well.

Par2Pro

Jun 05, 2025  on Shopify

Ran into some bugs / issues and they were quick to respond and helped get everything working. Missing a couple of features like Sync All if the options get out of sync and a link to the option on the public page.

KimCreaRose

May 26, 2025  on Shopify

It wasn't easy but it is ok now

LRKN.4X4&CAMPING

May 19, 2025  on Shopify

I find this app very useful, however it is hard to navigate. I have reached out to customer support numerous times and always been given a solution very promptly and accurately. If the customer support was not this good, I would steer clear as I have no experience with anything however they've always been available and very helpful

o r r ú

May 15, 2025  on Shopify

親切でした、助かりました

JOLIE'S BAKERY BAR

May 07, 2025  on Shopify

I had some trouble with the app but Rosie was excellent and very patient with me while she worked on all of the edits that I asked for. I am very happy with her assistance!

True Fans Nation

Apr 24, 2025  on Shopify

The app is very good, with many options for product customization and it's easy to set up. However, the fact that the price add-ons are considered as specific products is not what I expected. For orders discounted with a minimum quantity of items, the add-ons will be counted as a separate item, which is not good. The add-on should be set up as a variant of a product, and not as a product itself. If this is not a problem for your store, I would definitely recommend the app.

Guilde des Herboristes

Apr 23, 2025  on Shopify

Very helpful! This app allows our organization to create a comprehensive sales page that clearly presents the many available options for our annual event. It makes it easy for participants to tailor their experience — all in one place. So much clearer and more efficient for everyone involved! Also, the customer service has been excellent — responsive, timely, and quick to resolve the issue I encountered. Removed a star for the very basic look of the option form.

Orivet Japan

Apr 16, 2025  on Shopify

CRC Foam

Mar 31, 2025  on Shopify

This product options application is great. I am using it for all my products now. i would highly recommend it. The support person was excellent to work with and was very quick to respond.

Mes Fils d'Art

Mar 30, 2025  on Shopify

Superbe aide, de la part de Gemma, rapide et efficace Merci beaucoup

Snail Custom Rolling Papers

Mar 24, 2025  on Shopify

The app is great, has some issue, but Helen is always there to help :)

Park + Coop

Mar 08, 2025  on Shopify

The app works well and was easy to setup. Support was most timely and helpful. The free version doesn’t offer much in the way of formatting without knowing a little css but at least it did allow for that.

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