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Customer reviews: Globo Product Options, Variant

Develop by Shopify

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,846)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Ember Prototypes

Jan 22, 2026  on Shopify

A bit expensive for what it is but it works great and the support team (specifically Clara) is very helpful!

My Area Off Da Feeder

Jan 14, 2026  on Shopify

Quick and direct! great help in the time of need

TaeKares

Jan 13, 2026  on Shopify

The app I'd great. I just wish they'd add a few more options to the free version such as colors. The support is great and fast. I had trouble with syncing my options to my store and Clara fixed my problems really fast and replied the same day she was professional and very nice :)

COLONIVE

Jan 11, 2026  on Shopify

Thank you Globo for the features you provide to shopify stores. Also I want to mention the support service of Globo is great and special thanks to Clara for the support. Keep up the good work.

Genesis Redux

Dec 26, 2025  on Shopify

I haven't gotten a chance to really use the app yet, which is why I can't give 5 stars. However, I did interact with customer service (Shout out to Rosie) whom was very responsive and helpful in correcting my website. Thank you!!

Humandees

Dec 04, 2025  on Shopify

Guter Support, Helen hat mir schnell und unkompliziert weiter geholfen

STOW London

Nov 21, 2025  on Shopify

Customer service is exceptional. I had Steven and Helen helping me. They were super helpful and would get back to me very quickly with solutions.

RUIOU

Nov 21, 2025  on Shopify

Helen helped me resolve the issue I had with the app.

Aalmari

Nov 20, 2025  on Shopify

Blackinkk

Nov 15, 2025  on Shopify

We have been using this app for a few years now - it works exactly as described. There are some restrictions with the app, hence the 4-star review, but the support team deserves a full 5 stars for their effort! Well done.

FPnibs

Sep 19, 2025  on Shopify

Got superfast support from Helen, who found the issue and gave the the solution- Unfortunately the copy option gets messy with the add on cost so I had to redo them all, spending hours. Other than that, I ma happy with the app. Recommended.

neumaticosenlinea.cl

Sep 17, 2025  on Shopify

da muchas opciones para mejorar las ventas y conversiones

New Concept Chile

Sep 11, 2025  on Shopify

Soluciono mi problema y pude avanzar con lo que yo deseaba, Rosie me ayudo mucho con mi trabajo. Buen desempeño.

Goodness Me!

Sep 10, 2025  on Shopify

Useful app for creating custom options within products. Henry was quick to address any issues we had with the setup. However, more support is needed for theme scheduling.

Roemahsprei

Sep 09, 2025  on Shopify

(Still testing, rating may change) Helped fix problem with the theme I'm using. Unsure if there will be more problem(s) (hopefully not), but their support is good so far. (Also happened to be same/similar time zone, so it works out better in my favor). If you want to know, they're based in Vietnam (or at least that's what the app store says). Current con that I found for now: -Option sets/globo cannot detect if product(s) are already used in another option set(s) or not. In this case, it will overwrite it with the latest option set. But said product will still be in the option sets that chose it.

Sweet Talk

Aug 26, 2025  on Shopify

Klebebandshop

Aug 06, 2025  on Shopify

I had an Issue today regarding my updates not actually updating but reverting to the original state. I opened up the live chat and in the time span of 1 minute Henry answered me. He actually solved the problem, which wasn't easy I suppose and in no less than 10 minutes I could make changes and updates as if nothing ever happened. Great work!

Proposal Craft AI, LLC

Jul 02, 2025  on Shopify

I have explored several apps to assist with capturing user inputs on shopify and this app has performed the best. It offers the most flexibility in terms of the available options and it works well.

Par2Pro

Jun 05, 2025  on Shopify

Ran into some bugs / issues and they were quick to respond and helped get everything working. Missing a couple of features like Sync All if the options get out of sync and a link to the option on the public page.

KimCreaRose

May 26, 2025  on Shopify

It wasn't easy but it is ok now

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