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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,210)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Terrasse Luxe

Feb 20, 2025  on Shopify

It took some time for the support team to resolve the issue and the same problem appeared again. Hopefully, my company will not be affected anymore.

The Branding Room in Red Rock

Feb 17, 2025  on Shopify

can be somewhat tricky to learn but the customer service has been quick and fixed all my issues. I will continue to use them

DellaLo' Milano

Feb 04, 2025  on Shopify

Ottima assistenza!

Spare Moments at Home

Jan 21, 2025  on Shopify

The app is fairly easy to use. There are a few things that could be easier but once you get into it it's not bad. They do have great customer experience if you get into a jam! So definitely would recommend this one for your customizations.

Clessance

Jan 16, 2025  on Shopify

Bonne application. Service client très réactif ! Dommage que certaines options basiques soient uniquement dans le plan premium comme le nombre limité de caractères dans une zone de texte (pour de la personnalisation de produits)

veigolunchboxes

Jan 16, 2025  on Shopify

I have been using this app for 2 years now and it has completely transformed the way I personalize my products. This app is a game-changer for anyone who loves adding a personal touch to their experience. Key Features: User-Friendly Interface: The app is intuitive and easy to navigate, even for first-time users. The clean design ensures that you can find all the tools you need without any hassle. Diverse Customization Options: From themes and wallpapers to fonts and widgets, the range of customization options is vast. I was particularly impressed by how easy it was to mix and match styles to create a unique look. Real-Time Preview: The real-time preview feature is a lifesaver. It allows you to see exactly how your changes will appear before applying them, saving time and effort. It combines ease of use with creative freedom, making it suitable for both casual users and hardcore customization enthusiasts. I highly recommend giving it a try—you won’t be disappointed!

Diamonds By Rothschild

Jan 12, 2025  on Shopify

I use a few Globo apps and their company support is amazing. There are one of two features I would add in this app, but generally, it seems extremely customizable.

BTS-Optik

Dec 19, 2024  on Shopify

Top App und schneller Service. Die Übersetzung lasst noch etwas zu wünschen übrig

Ren Lykke

Dec 15, 2024  on Shopify

Sea Brand

Dec 04, 2024  on Shopify

good

CLINTS Inc

Nov 27, 2024  on Shopify

Mike was very helpful I had an issue with Shopify not allowing me to add more than 100 variants and Globo was the perfect platform to fix this. The only issue I had was Globo does not allow you to have more than one option if you require option this can be a barrier

QPD Studio

Nov 20, 2024  on Shopify

Rosie is great help!

Therapy Technologies

Nov 19, 2024  on Shopify

Pretty easy to navigate through. good customer service

The Wood Look

Nov 14, 2024  on Shopify

The support is great and they will try and help when possible. The time delay is a bit of an issue though with being GMT+7 hours and sometimes you have to wait a day for things to be done. But the app is great value.

zaqoon.com

Nov 11, 2024  on Shopify

good experience with globo

SK Judaica Studio

Nov 10, 2024  on Shopify

The app is good and Helen gave excellent service. It could be perfect if there was an automation that allows you to add a field for each item the user add

Custom Heartfelt Designs

Nov 09, 2024  on Shopify

This app lets me set certain prices for custom products. I wish there was a way to add photos to certain items within the app. Overall I like how this app works.

Kabin

Nov 07, 2024  on Shopify

Assistance rapide, personnalisée et efficace !

Decked Out Factory

Oct 30, 2024  on Shopify

Great app. A little on the pricey side but the support is great.

MUTÁ STORE

Oct 23, 2024  on Shopify

Hello, The support was so good with me, they answer first about the request, and after with the solution. Helen it was perfect in her job!

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