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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,848)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

PZL

Jun 11, 2025  on Shopify

Fast and helpful.

Firdaws Oils

Jun 11, 2025  on Shopify

Fantôme

Jun 10, 2025  on Shopify

After trying several other expensive apps that promised more features, I returned to Globo as it is easy to set up and reliable, with just as many customizations. Extremely responsive and helpful support, Gemma solved my special request super quickly!

American Ruffneck Collars

Jun 10, 2025  on Shopify

Had some issues with my products, which were my fault entering all the information and was getting completely frustrated! Rosie and her team had me up and running within an hour. Before I called, none of my items would go to cart but they identified and corrected the issues and fixed me up! Thank God for them! Also the next morning I had one more issue that Emma and her team took care of as well. Great customer service on this app! Glad I reached out cause it saved me tons of time!

Mail Bakes

Jun 10, 2025  on Shopify

Cannot recommend enough! Best app on our site. Thank you

Super Stanchy Customs

Jun 10, 2025  on Shopify

App works great for custom options, custom colors and high variant combo products! The Live Chat has been very helpful as well, Helen was able to sort out a conditional formatting issue super fast, after hours!

Ola Särén Design

Jun 09, 2025  on Shopify

So grateful for globo plugin! I can make the choices visually beautiful and easy for the customer. I needed some personal configurations - the support was really really great!

PMJ Printing LLC

Jun 09, 2025  on Shopify

Great Customer service. Incredibly quick with response and helping figure out the problem.

Ashwood Studios

Jun 09, 2025  on Shopify

great customer support, always very responsive and happy to help or even do some research in problems I had, matching this with my POD apps. Would highly recommend!

Pupsicles

Jun 09, 2025  on Shopify

This app helped me a lot with my problem of having more than 3 variants! It also has options for having swatches and multiple options available for customers. Their customer rep, Rosie, was also such a big help to me navigating their app and i was able to create my options with ease. Thank you!

EngraveMyWay

Jun 09, 2025  on Shopify

This app offers alot of different features to customize your store! I use it for almost every of my product. And if you have any questions, the support team is very quick to respond. Very friendly people!

Storm by Montecristi

Jun 09, 2025  on Shopify

Great app. Easy to setup and integrate. And their customer service is terrific and super responsive.

AZDesignz

Jun 07, 2025  on Shopify

The ap is easy to use and understand. I am a beginner when it came to shopify and shopify aps and I chose one before this one I could not understand. This one was easy to get going. The number of ways I can list the options for my products is amazing, photos, color swatches, lists, check boxes, people can upload photos, insert text, etc ... I can change prices depending on the different add ons. I have had some issues and I am not sure if it was my fault or the aps fault but I can say that customer service got my emails and overnight (we are not in the same time zone) had the issue fixed for me and all I had to do was grant them access to my store real quick. Always professional, empathetic and fast! My only critique is the way the orders print out. I wish it was formatted different. It can be a little hard to understand, and the printout for the customer cant really be used, things just do not show up in an easy to understand manner for the customer which causes confusion if they forgot what they bought (yes, they sometimes forget lol). Again, I may be doing something incorrect so I still give them 5stars.

Halifax Tides FC

Jun 06, 2025  on Shopify

I just want to say a huge thank you to Gemma for digging in and helping me find a solution with the Globo Product Options app for Shopify. I was stuck trying to figure out how to properly configure conditional logic for different product sizes and flavor selections, and Gemma went above and beyond to not only understand the issue but walk me through a solution step by step. Thanks to her, the setup now works exactly how I need it to.

rust & may

Jun 06, 2025  on Shopify

it helps a lot in our shop to customize products

ShainJewelry

Jun 06, 2025  on Shopify

Great temwork, I had my customized widget, perfect right now

BenOptical

Jun 05, 2025  on Shopify

The team was very helpful and answered my questions very fast to help me customize the app for my business needs. Great customer experience!

Sweet Treasures

Jun 05, 2025  on Shopify

This app is amazing and so easy to use. Support was also prompt and very quick. I was struggling with something so I contacted support and in a matter of a day, everything was resolves. Helen was great to work with! She quickly did the fix herself after requesting permission and my site is up and running smoothly with the options we added to our site. I love this app and the service is phenomenal! 10/10

Independent Living Superstore

Jun 05, 2025  on Shopify

Good Tech support. powerful app, good to learn

Cooper Cricket

Jun 05, 2025  on Shopify

We love this app. We've been using it to offer full customisation on our cricket bats—everything from shape and handle type to toe guards and personalised engravings. Players come in and talk to us in person, and we use the app right there on our POS system. It’s also set up on our website so customers can build their bat exactly how they want, wherever they are. Some of our bats can have 20 or 30 custom options, and this app handles all of them without breaking a sweat. Drop downs, text fields, image swatches, uploads—it just works. And on the rare occasion something doesn’t, their support team is incredibly responsive. They’re fast, they get things fixed straight away, and they always make it easy. It's been a pleasure working with the Globo team and we'll definitely keep using the app as we roll out more custom products. If you’re looking for a customisation solution for Shopify, this one has been a game changer for us.

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