Product Options Pro App Review: Features & Insights for Shopify

Customer reviews: Globo Product Options, Variant

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,244)

Overall rating

4.9

5

2,263
4

78
3

8
2

3
1

31

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
User-friendly interface with a wide range of customization options.
Effective handling of product variant customization, essential for stores with extensive options.
Easy integration and quick problem resolution.
Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

Free version limitations and confusion surrounding upgrades.
Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Suztain.no

Oct 16, 2025 on Shopify

I started using this app to offer engraving options on some of our products — and I honestly regret it. They claim that my Shopify theme is “special” and therefore not compatible, even though the Enterprise theme is widely used. When reporting issues, the support team rarely provides real solutions. The app often stops working without any changes on our side, things randomly reset, and orders are incorrectly flagged as if engraving was added when it wasn’t. Unfortunately, support just blames the setup instead of helping to fix the actual problems. Not a reliable app for professional stores.

Tringa Jewelers

Jul 19, 2025 on Shopify

Wish it didnt freeze every time i hit color

Guernsey Surf School

Apr 25, 2025 on Shopify

Looks great on the surface but extremely inflexible compared to other product option apps I have used. Really regretting investing so much time implementing this app on the booking element of our site. Suggestions to their support team on what are quite simple implementations, and would make this app best in class are met with a "no we can't do that" from their support team. Back to the drawing board and finding another solution unfortunately.