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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,905)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Ceehjay Creations

Apr 12, 2025  on Shopify

I love it! Very easy to use and is amazing on my website. Gemma's customer service was top notch. She is very helpful and amazing. Highly recommend!

WattXpect

Apr 11, 2025  on Shopify

Helen did a fantastic job for us. Super reactive and effective. We love the App. Certainly the best on the store if you're looking for a product option App.

Tilemall

Apr 10, 2025  on Shopify

I’ve been using Globo Product Options on my Shopify store, and overall, it's been a solid solution for adding custom product options that Shopify’s default settings just don’t allow.

Milano Straps

Apr 09, 2025  on Shopify

We've been using the Globo Product Options app for our Shopify store, and it's been a game-changer. The app is incredibly versatile and allows us to create all kinds of custom product options with ease. It integrates smoothly with our store and gives our customers a better, more personalized shopping experience. What really sets Globo apart is their customer service. The team is super responsive, helpful, and always ready to go the extra mile to solve any issues or answer questions. It's rare to find such dedicated support these days! Highly recommend this app to anyone looking to offer more customization options on their Shopify products. You won’t be disappointed!

ODL Labs

Apr 09, 2025  on Shopify

Rosie was very quick to help me to customise my email notifications to suit my customers' needs. Very helpful!

Frida's Wollhaus

Apr 09, 2025  on Shopify

Hat alle Funtionen, die ich brauche, und noch mehr. Der Support ist sehr kompetent und hat mir bei Problemen hervorragend geholfen.

Baldiflex

Apr 09, 2025  on Shopify

Great app that has revolutionized our store. In addition to this I must also thank Helen for the assistance, with her great work has managed to integrate the information of the globo app also with other services that we use!

Dreizack

Apr 09, 2025  on Shopify

Great customer Service and very easy to use app! Rosie and her team were a big help and did custom coding aswell!

RemoDesignShop

Apr 09, 2025  on Shopify

I love this app! It’s super easy to use and has amazing customer service. Helen was incredibly helpful, guiding me step-by-step to fix a problem I accidentally caused. Highly recommend!

Junkedbyc

Apr 09, 2025  on Shopify

This app is perfect for my website! I love all the features I can add to my site and Helen was so helpful, she is a life saver! she helped me so much, she was very hands on and did everything she can to resolve all my issues as soon as possible!

Logan Reese & Co.

Apr 08, 2025  on Shopify

This is a great app for option sets! It is easy to use and there are plenty of features just in the free plan.

thefurmate

Apr 07, 2025  on Shopify

The chatbox with the live agent was really quick to respond. It's a nice app. I have used it for 2 stores and have recommended it to my Shopify friends as well.

NELA GEMS

Apr 07, 2025  on Shopify

Have been using for years now, bet app for upsells. No problems, fast support and great option choice.

Butter & Batter

Apr 07, 2025  on Shopify

So far works great! Little Helen helps me fix an issue with my new theme. Super responsive and fast.

Carou Jewellery.com.au

Apr 07, 2025  on Shopify

Globo is a really great app! The customer service is wonderful - they respond quickly and are able to work through all issues effectively. They have allowed us to set up our multi-option product listings exactly as we hoped to. We particularly like that they will make small format changes directly for you, instead of just providing instructions. Highly recommend.

The Print Studio

Apr 05, 2025  on Shopify

Great response time and very straight forward Hands on Solutions meaning *( I did not have to do any additional Troubleshooting myself)

Pottery Pulse

Apr 04, 2025  on Shopify

This app has been critical to the success and increased revenue our store generates. And service has been spot on in the rare instance we need it - especially from Helen!

makeyourcasa.lt

Apr 04, 2025  on Shopify

Had few problems with the app but support solved it. Helen helped with positioning of variants and everything. But with first try of this app it caused unused code which was displayed on main page and product page and firstly support couldn't help me. So our theme support found the code and I simply just removed it.

Frozen Service UK

Apr 04, 2025  on Shopify

Very fast help if you have an issue, Gemma sorted my issue while i was on the chat very quickly so very happy with the product and service

HOORAY GIFTS

Apr 03, 2025  on Shopify

We're very happy with the Glogo Product Options app – it works exactly as we need and has made customizing our products so much easier. Special thanks to Helen from support, who was incredibly helpful and quick to respond to our questions. Great app and great team behind it – highly recommended!

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