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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,948)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Pupsicles

Jun 09, 2025  on Shopify

This app helped me a lot with my problem of having more than 3 variants! It also has options for having swatches and multiple options available for customers. Their customer rep, Rosie, was also such a big help to me navigating their app and i was able to create my options with ease. Thank you!

EngraveMyWay

Jun 09, 2025  on Shopify

This app offers alot of different features to customize your store! I use it for almost every of my product. And if you have any questions, the support team is very quick to respond. Very friendly people!

Storm by Montecristi

Jun 09, 2025  on Shopify

Great app. Easy to setup and integrate. And their customer service is terrific and super responsive.

AZDesignz

Jun 07, 2025  on Shopify

The ap is easy to use and understand. I am a beginner when it came to shopify and shopify aps and I chose one before this one I could not understand. This one was easy to get going. The number of ways I can list the options for my products is amazing, photos, color swatches, lists, check boxes, people can upload photos, insert text, etc ... I can change prices depending on the different add ons. I have had some issues and I am not sure if it was my fault or the aps fault but I can say that customer service got my emails and overnight (we are not in the same time zone) had the issue fixed for me and all I had to do was grant them access to my store real quick. Always professional, empathetic and fast! My only critique is the way the orders print out. I wish it was formatted different. It can be a little hard to understand, and the printout for the customer cant really be used, things just do not show up in an easy to understand manner for the customer which causes confusion if they forgot what they bought (yes, they sometimes forget lol). Again, I may be doing something incorrect so I still give them 5stars.

Halifax Tides FC

Jun 06, 2025  on Shopify

I just want to say a huge thank you to Gemma for digging in and helping me find a solution with the Globo Product Options app for Shopify. I was stuck trying to figure out how to properly configure conditional logic for different product sizes and flavor selections, and Gemma went above and beyond to not only understand the issue but walk me through a solution step by step. Thanks to her, the setup now works exactly how I need it to.

BenOptical

Jun 05, 2025  on Shopify

The team was very helpful and answered my questions very fast to help me customize the app for my business needs. Great customer experience!

Sweet Treasures

Jun 05, 2025  on Shopify

This app is amazing and so easy to use. Support was also prompt and very quick. I was struggling with something so I contacted support and in a matter of a day, everything was resolves. Helen was great to work with! She quickly did the fix herself after requesting permission and my site is up and running smoothly with the options we added to our site. I love this app and the service is phenomenal! 10/10

Cooper Cricket

Jun 05, 2025  on Shopify

We love this app. We've been using it to offer full customisation on our cricket bats—everything from shape and handle type to toe guards and personalised engravings. Players come in and talk to us in person, and we use the app right there on our POS system. It’s also set up on our website so customers can build their bat exactly how they want, wherever they are. Some of our bats can have 20 or 30 custom options, and this app handles all of them without breaking a sweat. Drop downs, text fields, image swatches, uploads—it just works. And on the rare occasion something doesn’t, their support team is incredibly responsive. They’re fast, they get things fixed straight away, and they always make it easy. It's been a pleasure working with the Globo team and we'll definitely keep using the app as we roll out more custom products. If you’re looking for a customisation solution for Shopify, this one has been a game changer for us.

BMCorner - Taste of Vietnam - Taste of Love

Jun 05, 2025  on Shopify

Exceptional support and seamless functionality! We’ve been truly impressed with how intuitive the app is and how quickly the Globo team responds to our needs. Every question was answered with care, and any customization we asked for was supported without hesitation. Thanks so much, Globo Team – your service makes a real difference to small businesses like ours! Anna from BMCorner

Par2Pro

Jun 05, 2025  on Shopify

Ran into some bugs / issues and they were quick to respond and helped get everything working. Missing a couple of features like Sync All if the options get out of sync and a link to the option on the public page.

MON BIOME

Jun 05, 2025  on Shopify

It’s a highly customizable and very user-friendly app. The support staff also responds quickly and politely, so I can use it with confidence. カスタマイズ性が良く非常に使いやすいアプリです。 またサポートスタッフの対応が迅速で丁寧なので、安心して使用できます。

UTO 公式オンラインショップ

Jun 05, 2025  on Shopify

When I inquired about the system for this app, Helen responded very quickly and was extremely helpful.

Jocelyn & Co. Business Gifting Services

Jun 05, 2025  on Shopify

Amazing support - immediate and fabulous! I think Rosie is a magician! Thank you for being so incredibly amazing. I'm so happy with your app and all of its capabilities.

Toutou Love

Jun 04, 2025  on Shopify

I use Globo Product Options on all my stores with personalized items, and it's by far the most intuitive and clean app I've tested. Super easy to configure, looks great on the product pages, and does exactly what I need. Special thanks to Steven from support who helped me today, great service!

GLOCO LENS

Jun 04, 2025  on Shopify

When we struggled with bulk-editing configurations, Rosie didn’t just fix the issue – she walked us through step-by-step with screenshots, stayed patient through all our follow-ups, and even suggested workflow optimizations we hadn’t considered. Her expertise turned a frustration into a seamless process.

Radnana

Jun 04, 2025  on Shopify

Globo Product Options is incredibly flexible and easy to use! The customization possibilities are good, and the support team is fast and helpful.

SMOLEJ - pohištvo za jedilnice

Jun 04, 2025  on Shopify

We sell extremely complicated products with a bunch of different options that are conditional (if you choose one option, on the next step, you should only be able to choose specific options that work with that previous one, but only under certain conditions etc...). We were quoted $60k+ for a similar system on Woocommerce platform a few years back, which we obviously could not afford. The thing I was most excited about is when I saw they updated the app so now you can link option condition to Shopify native variant! We haven't launched our website YET, but thanks to Globo Prodoct Options we are finally making it happen in a few months!

Warmily

Jun 04, 2025  on Shopify

Globo absolutely deserves a solid 5 stars! If you're in the Print-on-Demand (POD) business and looking to offer your customers a top-tier personalization experience, Globo is an absolute must-have.

Sport4all

Jun 04, 2025  on Shopify

It offers every feature you could imagine and effortlessly connects to your store even letting you add paid options, handling everything smoothly. Plus, being able to customize fonts and styles to match your store’s theme made a big difference. Rosie is amazing!

From Little Greenwoods

Jun 02, 2025  on Shopify

Couldn't recommend enough! I use the free version and am able to add the options to personalise and customise my products that I need. Rosie in chat support even changed the font and colour to match the rest of my website's branding which now looks amazing! She was so helpful and friendly too.

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