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Customer reviews: Globo Product Options, Variant

Develop by Shopify

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,561)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Aspect Homeware

Oct 29, 2025  on Shopify

Useful App. Needed help with an issue getting the options set to show on some products, but Henric quickly sorted this for me ;0)

depauwwonen

Oct 29, 2025  on Shopify

Great app and even better service! This really is a great add on to our growing offer of customised products! Thanks Rosie!

Airsoft Mania Europe

Oct 29, 2025  on Shopify

One of the best apps I've used so far, perfect for my needs. I'm currently using the free version but will soon upgrade to the paid version. My experience with customer care has been more than positive; Helen quickly resolved every issue I encountered. Highly recommended.

Pip and Chip

Oct 29, 2025  on Shopify

Very happy with experience so far. I had trouble with saving one of the option sets, but Helen from support was friendly and helpful and sorted the problem out in a couple of minutes. Great support. Thank you

MeowBaby.de

Oct 29, 2025  on Shopify

Wir sind mit der App und dem Kundensupport sehr zufrieden. Ein Fehler im Rendering unseres Themes wurde schnell erkannt und professionell behoben. Alles funktioniert jetzt einwandfrei – die App ist jederzeit zu empfehlen!

Gnomon Watches

Oct 29, 2025  on Shopify

Excellent customer service—quick response, friendly support, and very helpful throughout the process!

野球雑貨rebolld

Oct 29, 2025  on Shopify

リアルタイムのチャットで素早く対応して頂き、問題が解決しました。Helenさんに対応頂きました。有難うございました。

Tasmania Devils

Oct 29, 2025  on Shopify

This is a great app with even better support. Helen was amazing at solving my enquiry prompt, knowledgeable and efficient. Would recommend.

10/twelve DESIGNS

Oct 29, 2025  on Shopify

Helen provided excellent customer service. Helped me figure out how to set up an option set and now things are good to go!

beloove

Oct 28, 2025  on Shopify

Ich kann diese app 100% empfehlen und das customer support ist sehr sehr gut, Henric war sehr geduldig und hilfsbereit! weiter so!!

FunkyTeesClub

Oct 27, 2025  on Shopify

Fantastic Customization Tool for Product Variations! As a store owner, one of the most challenging aspects is offering the right variety of options for customers without overwhelming them. Product Options Pro solves this problem beautifully! The app allows for seamless creation of custom product options and variants, enabling us to offer a wide range of personalization choices, from color swatches and dropdowns to custom text fields. It integrates smoothly with our Shopify store, and the user interface is intuitive, so I didn’t need to spend hours figuring out how to make it work. What I love most is the flexibility — we can set different pricing based on the options selected, and there are no limits to the number of variants you can add. It’s perfect for stores that sell products with lots of variations (e.g., custom engravings, personalized items, or tiered pricing based on quantity). The customer support team is also top-notch. They were quick to help when I had a question, and they offered great advice to optimize my options setup.

TruSimPlay

Oct 27, 2025  on Shopify

Helen was amazing! Found and fixed my issue quickly and with a smile. She was patient when I asked follow up questions and guided me in the right direction. Great product. Very helpful and accommodating team! Recommend Globo to anyone looking to add product options that align with their theme!

The Cuddle Club

Oct 27, 2025  on Shopify

Super easy to use and customer service was prompt - happy with the service being received by Rosie, who was able to answer all my enquiries in a quick and efficient manner.

Alto Med Supply

Oct 26, 2025  on Shopify

This app is amazing! The support and developers are very quick to help. I got an amazing support name Rosie, who help resolve my concern promply. They are great! So far the best app that has a prompt support and resolution. Kudos Rosie!

meSmart

Oct 26, 2025  on Shopify

とても迅速な対応をしていただきました。 無料でも使い勝手がよく日本語にも対応しておりとてもいいです

nerune

Oct 24, 2025  on Shopify

とても迅速に解決してくれて、画像のサイズの変更も作成してくれるなどの対応をしてくれた。ヘンリックさんに感謝します。

Gentle Moose

Oct 23, 2025  on Shopify

Pretty awful. Things were going okay in the beginning and then ll of a sudden, the selections were not being sent to us. Our customers were selecting their scents but the Globo app was not operating properly and we were getting no selections. We thought our customers wanted us to pick so we randomly sent them selections. Oops! Now we are having to refund people. Not good. They claim it's because of another app we use but it was working fine for 6 months. We will be deleting this ASAP.

tela wãve

Oct 23, 2025  on Shopify

The support team (big thanks to Helen!) helped me super quickly to get the app working properly with my theme.

shopsekabikes

Oct 23, 2025  on Shopify

我遇到了一些小问题,发送邮件寻求帮助后。Helen非常快速的为我解决了问题。非常感谢GPO团队和Helen对我的帮助。

Quark Gear

Oct 23, 2025  on Shopify

The app is amazing,the UI looks incredible,the features are very intuitive,and Their Support team is Incredible! With their member Helen helping me through an issue my store had,I couldn't recommend this app more!

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