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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,495)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Make Room UK

Feb 27, 2025  on Shopify

The team have been very helpful with anything that I need and quick at resolving any issues, Helen had been great!

TM Impressions

Feb 27, 2025  on Shopify

The app has been working well for us so far since we use a lot of variants in our custom products. We had a few questions and Helen from the support team went above and beyond to help get us setup quickly!

DECIBEL shop

Feb 27, 2025  on Shopify

Excellent app for displaying product variants! It works flawlessly with Gempage templates, and the customer support team is responsive and eager to assist with any customizations.

Softer Side Studio

Feb 26, 2025  on Shopify

Easy to use interface with quick and friendly customer service. Exactly what I was looking for. Thank you!

Anya's Shop

Feb 26, 2025  on Shopify

Their support is excellent. I mainly use the app to make a required checkbox for customers to acknowledge that a product is at final sale and not eligible for returns or refunds. The app makes it easy and it works seamlessly on the front end. Every other option I considered was overly complex but this app solved my problem elegantly. When I wanted to customize some features that weren't available in the app settings, the support team was able to provide me with the relevant CSS class to do some styling of my own. I'm impressed so far.

greetingsfromafrican

Feb 26, 2025  on Shopify

Thank you to Rosie and her team for helping me solve the problem. They were also very enthusiastic in assisting me. It's a great plugin!

TCC Church Camp 2025

Feb 25, 2025  on Shopify

It's very customizable and flexible, able to achieve most things! I wish you could edit the fields after orders have been made though Thank you Rosie for helping me all questions and backend problems. The support you get from this app is immediate and they will solve it for you.

Miraflores Vienna

Feb 25, 2025  on Shopify

Ausgezeichneter und schneller Kundensupport! Die Unterstützung war nicht nur lösungsorientiert, sondern auch unglaublich kundenfreundlich. Ein großes Dankeschön an Rosie von Globo für die professionelle und freundliche Hilfe!

Custom Charm Creations

Feb 25, 2025  on Shopify

This is a great app and Helen and the customer support team are amazing. They respond quickly and fix any glitches immediately.

Munster Performance

Feb 25, 2025  on Shopify

this app has been a life saver in allowing custom option fields, The staff are beyond helpful when a customer service request is opened

Cardio Kingz

Feb 25, 2025  on Shopify

Works great for my store, exactly what I was after, and I like the fact I can choose and personalise my own fields on products

zvukoizolacia

Feb 25, 2025  on Shopify

Great app for displaying variants. Integrates with Gempage templates perfectly and customer support is very fast and helpful for any customization requests.

CHERRY SPORTS LAB

Feb 25, 2025  on Shopify

Helen has been very quick and has helped me in everything, in less than 5 minutes she had solved my doubts. That's a pleasure

Beige Pastel création

Feb 25, 2025  on Shopify

Je suis ravie de l'aide qu'on m'a apporté, résolution rapide du problème, personne sympathique et très compétente. Merci encore pour votre patience.

Decorating Supplies Online

Feb 24, 2025  on Shopify

Really great app, does everything we need it to and great support too. They restored everything back to how it was after we accidentally uninstalled the app which saved us a lot of time in having to redo everything. Top service.

RW

Feb 24, 2025  on Shopify

Excellente application et J'avais un problème qui apparaissait sur ma fiche produit, j'ai contacté le support par chat et en à peine 3 secondes, tout était réglé. Service ultra rapide et efficace

Hello Haven

Feb 24, 2025  on Shopify

I would recommend this app to allow for more options/add ons/variants than shopify allows for on its own. Their dev team is extremely helpful any time there is a need for something to happen on the back end, or just to answer questions. Helen and Rosie in particular were incredibly kind and helpful.

VANCHI Bags

Feb 23, 2025  on Shopify

Great app, does exactly what we need it to. Support was very helpful in customising the widget to suit our theme as well.

Marlin Fine Jewelry

Feb 21, 2025  on Shopify

I love this app! It is truly a must have for any seller in need of customization/product options for their products. Not only has it been integral in my shop, but the customer service is also phenomenal. Helen was responsive, friendly, and extremely helpful and making the changes that I needed help with. Customer for life!

RS Wellness

Feb 21, 2025  on Shopify

Top App, Support is amazing very quick to resolve issues and clear with instructions to help. Can not complain. Helen and the team working with her were brilliant.

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