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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,218)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

BNR Tackle

Dec 17, 2024  on Shopify

We have been using this app since we started our site 11 months ago and have been loving it. We had a small connection issue pop up and they were super quick to help. Their customer service is really helpful and gets it done. We 100% recommended this app for your variant needs.

Touchly

Dec 17, 2024  on Shopify

Great app and amazing support! I’m using Globo to add custom fields to my store, and honestly, it’s exactly what I needed. The app is super easy to set up and really convenient, even if you’re not super tech-savvy. A huge thanks to Jay from the support team! I had a somewhat specific question, and he was super responsive. He fixed my issue in no time and even took the time to explain how everything worked. If you’re looking for an app to customize your Shopify store, go for it you won’t be disappointed!

A Posh Princess

Dec 17, 2024  on Shopify

This app is amazing! I managed to add 2 text boxes all on my own! haha Well not really, the fantastic team chat also assisted me to get this all done & dusted within 20 minutes! Thats a miracle - especially with my limited tech knowledge!! Thanks awesome team!

Vehicle Multimedia Systems

Dec 16, 2024  on Shopify

Support was very helpful. The app is clear and easy to use and feels modern. Has all the options and features I was looking for!

T4mation.me

Dec 16, 2024  on Shopify

Rosie the customer service support agent was amazing! She helped activate the app and follow me through options and explain why stuff wasn't showing. 10/10 would recommend! Polite and great service from Rosie.

TiffinStash

Dec 16, 2024  on Shopify

We’ve been using the Globo Product Options app since the beginning, and I cannot recommend their team enough! From the very start, the app has been fantastic for our needs, but what truly sets Globo apart is their outstanding support team and developers. I’ve had the pleasure of interacting with Rosie extensively, and she has been nothing short of amazing! Rosie’s and the developing team's prompt responses, clear communication, and dedication to solving our unique challenges have been mind-blowing. We had very specific customization requests to tailor the app to our business, and the developers went above and beyond to make it all happen seamlessly. If you need a flexible product options solution paired with stellar support, Globo Product Options is hands down the best choice! Thank you the entire Globo team—you’ve been game-changers for us!

My Little France

Dec 16, 2024  on Shopify

Great Support! Rosie was super helpful and resolved my issue quickly. She was also very friendly throughout the process. Highly recommend their service!

Comfy AF

Dec 15, 2024  on Shopify

This is a great app. Easy to set up and get going. The support was top notch and helped when I had an issue. I highly recommend.

KBD Plug Australia

Dec 14, 2024  on Shopify

This is the best app for creating a customizable product that integrates with the default Shopify inventory. The customer service is one of the best I've seen with a web app, Helen responded within an hour and immediately logged in and changed the code on my theme to fix a problem I had. Thank you!

Artemis

Dec 13, 2024  on Shopify

I had a great experience using this app! The support team, especially Helen, was really helpful when I had a problem. Thank you for the fantastic service!

Wood & Word Blooms

Dec 12, 2024  on Shopify

Glob Product Options, Variant and the team is amazing. So many others charge an arm and a leg for what they offer and even though their product is free, they still offer amazing customer service! I had an issue and they were prompt and helpful. Highly recommend.

Pink Products Only

Dec 11, 2024  on Shopify

Jay was a very nice support person who was happy to help with whatever I needed. This app works well and I haven't ran into any troubles yet.

The Always Moissanite

Dec 11, 2024  on Shopify

I’ve been using the Globo Product Options app for my Shopify store, and I must say, it’s been a game changer for adding product options. I had trouble organizing everything and hiding the prices of certain options, but I reached out for help. Helen was incredibly kind and responsive, resolving my issue in mere seconds. Not only did she fix everything for me, but she also customized the design to perfectly match the look of the store. Now, everything is working seamlessly and looks fantastic! Helen’s quick and efficient support made all the difference, and I couldn’t be happier with the results. Highly recommend this app and the amazing customer support team behind it! 5 stars all the way!

Vivid Paw Portraits

Dec 11, 2024  on Shopify

I am new to the app and didn't know what I was doing. I got on a chat with Rosie. She was a HUGE help!

デジモク

Dec 11, 2024  on Shopify

今回、オプション表示の件で問い合わせしたところ、すぐ対応いただきました。本当にありがとうございました。今後とも、よろしくお願いします!

Ševeliūra.lt - gamtos pagalba plaukams, bei odai

Dec 10, 2024  on Shopify

Very happy I've found this app, helped me to grant my wish making products as I wanted, saved me a lot of time, support is very fast, helped me with everything I've needed. Recommend!+++

My Store

Dec 09, 2024  on Shopify

Great app that fits my needs. Customer service is very quick in responding. Very kind and helpfull. Thanks team for helping me find my way in Shopify!

Heidi's Missionary Mall

Dec 09, 2024  on Shopify

Rosie was FANTATIC! She went above and beyond to help me and create exactly what I wanted. Rosie was kind, quick and provided amazing communication!

Aeonabaya

Dec 08, 2024  on Shopify

I recently had the pleasure of being assisted by Mike, and I cannot speak highly enough of his dedication and professionalism. He went above and beyond to resolve the issues I was facing, demonstrating both expertise and patience throughout the process. Mike’s clear communication and proactive approach made a potentially stressful situation much smoother. Thank you for your outstanding support.

Kanvah

Dec 08, 2024  on Shopify

App is good, didn't meet our specific requirements but would work for most use cases. The team were highly responsive; Helen was very helpful.

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