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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,905)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

X M Beauty

Apr 30, 2025  on Shopify

I really like this app. I did have tonget help for a few things and Rosie helped me so much! I figured out everything with her so thank you!

Bibles and Coffee

Apr 29, 2025  on Shopify

I feel like I've gone through so many personalization tools trying to find exactly what I needed, and I'm so happy to have finally found it with Globo. Truly gives you every option you can think of and seamlessly links up your store (and even has the option for $ add ons and it works the magic for you). Also the fact you can format the fonts & styles to match the theme of your store was a huge huge plus. In addition, I recently updated my theme and needed help on a quick format issue on my product page, and Rosie was able to help (on a local Holiday I should mention) extremely quick and helped solve the issue in a matter of 15 minutes. Extremely happy with this app and support - definitely try it! :)

Pitstop Pro

Apr 29, 2025  on Shopify

I had an issue with my store's header, and Globo Software Solution was fantastic in helping me resolve it. They responded quickly, explained everything clearly, and fixed the issue in no time. The team was professional and efficient, and now my site is working perfectly. Highly recommend their services!

Shugis

Apr 29, 2025  on Shopify

Globo isn't just another app – it's the one that actually makes everything work smoothly. I was able to set up all the variations I needed within minutes, and when I ran into an issue with the border radius, their support team jumped on it and solved it faster than I could finish my coffee. The interface is intuitive, the features are spot-on, and you can tell the people behind it genuinely care. Highly recommended.

PLAKATIV

Apr 28, 2025  on Shopify

Great customer service! They helped us to fine tune the App to our needs. We use the app to enable an easy way for our clients to choose our prints with and without framing. Great customer service! They helped us to fine tune the App to our needs. We use the app to enable an easy way for our clients to choose our prints with and without framing.

SilentKninja

Apr 27, 2025  on Shopify

So far this has been a very flexible system meeting all of my needs. The customer support has been great with responses typically coming in minutes if not immediately. Highly recommend.

Guernsey Surf School

Apr 25, 2025  on Shopify

Looks great on the surface but extremely inflexible compared to other product option apps I have used. Really regretting investing so much time implementing this app on the booking element of our site. Suggestions to their support team on what are quite simple implementations, and would make this app best in class are met with a "no we can't do that" from their support team. Back to the drawing board and finding another solution unfortunately.

ACTIF AZUR

Apr 25, 2025  on Shopify

helen a ete tres professionelle et m'a apporté la solution efficace à mon probleme expezrience tres postive je recommande merci

Pembroke Art

Apr 25, 2025  on Shopify

J'étais très déçue à cause d'un dysfonctionnement de l'application. J'ai laissé un commentaire ici et j'ai été contactée de lendemain. Ils ont résolu mon problème en moins d'une heure. Merci beaucoup !

BEYOND SWEETS公式サイト(ビヨンドスイーツ)

Apr 24, 2025  on Shopify

無料で使用できるプランもあり、とても便利だと思います。デザイン等は有料版でないと自由に変更はできませんが、シンプルに使用するだけであれば無料版でもかなり使えます。また、サポートもしっかりしており、システムで何らかの干渉があり価格表示に不具合が出た際に問い合わせたところ、すぐに解決していただけました。対応も早く満足しております。対応いただいたHelenさんありがとうございました。

Les volets bleus

Apr 24, 2025  on Shopify

Parfait, j'ai eu l'occasion d'échanger avec deux personnes via le Chat et elles sont été très disponibles et à l'écoute. L'appli fonctionne parfaitement.

True Fans Nation

Apr 24, 2025  on Shopify

The app is very good, with many options for product customization and it's easy to set up. However, the fact that the price add-ons are considered as specific products is not what I expected. For orders discounted with a minimum quantity of items, the add-ons will be counted as a separate item, which is not good. The add-on should be set up as a variant of a product, and not as a product itself. If this is not a problem for your store, I would definitely recommend the app.

Angels Com'Pawny

Apr 23, 2025  on Shopify

Une application bien faite et un service client réactif et de qualité . Helen est toujours là pour nous aider, et toujours aussi agréable . Merci !

ARDI FOXE | Curated Gifts

Apr 23, 2025  on Shopify

Love this app, very easy to use. Customer service is amazing. Rosie did a great job resolving my issue and was very quick.

Guilde des Herboristes

Apr 23, 2025  on Shopify

Very helpful! This app allows our organization to create a comprehensive sales page that clearly presents the many available options for our annual event. It makes it easy for participants to tailor their experience — all in one place. So much clearer and more efficient for everyone involved! Also, the customer service has been excellent — responsive, timely, and quick to resolve the issue I encountered. Removed a star for the very basic look of the option form.

HD Design Shop

Apr 22, 2025  on Shopify

Rosie was INCREDIBLY helpful - straight to the point and had an answer for every one of my questions. Responded in a timely manner !!

Truly

Apr 22, 2025  on Shopify

Iris and Gemma have been amazingly helpful getting everything set up and styled onsite. App offers so much functionally that we didn't have before.

Old Seng Choong

Apr 22, 2025  on Shopify

Helen was incredibly helpful and attentive. She took the time to understand my concerns and provided clear, thoughtful solutions. I truly appreciate her patience and professionalism. Excellent service!

Hello Yello Studio

Apr 21, 2025  on Shopify

This app is great! We use the Premium Plan, which has everything we need to make product customization a very straight forward process for the customer when making a purchase. It's also very easy on the admin side to set up. Their customer support is also the best! Steven got right back to me (like within 5 minutes) with the solution to my question. I also have a very specific color-scheme for my site, and support was able to accommodate by adding custom CSS for me multiple times. If you plan on selling custom products on your site, I could not recommend Globo Product Options more!

urmfc

Apr 21, 2025  on Shopify

I am happy with the app! To improve: Couple of feature I would like to request is 1. link image with option (ie. Font etc) which I was told that it's not supported. 2. Live customised product view option(very important for personalised product to increase conversion rate. Support was good and very helpful. So please keep up with good support, that makes a huge difference. Thanks

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