Amazing customer support! They reply almost immediately and help you resolve issues in no time. Highly recommended.

Super satisfied with this app! The customer support is especially amazing! Helen was super helping me with fixing a technical issue on my store, the support was super fast and friendly and the issue was resolved very quickly! I also had help from Rosie who helped me to customise the app to match my stores theme, she was amazing and quickly made all the adjustments I requested!

(Still testing, rating may change) Helped fix problem with the theme I'm using. Unsure if there will be more problem(s) (hopefully not), but their support is good so far. (Also happened to be same/similar time zone, so it works out better in my favor). If you want to know, they're based in Vietnam (or at least that's what the app store says). Current con that I found for now: -Option sets/globo cannot detect if product(s) are already used in another option set(s) or not. In this case, it will overwrite it with the latest option set. But said product will still be in the option sets that chose it.

Henry from the support team was AMAZING. He went above and beyond to give me the help I needed. Thank you so much.

Helen helped to improve the look on our customer cart page quickly and without any issues, thank you!

Superb support from Henry! I had a challenging issue with my store, and Globo Options had the perfect solution. Henry guided us through the process step by step and made everything easy. The team at Globo are hands down the best in Shopify app development — highly recommended!

とても迅速に解決方法を教えてくれました。 こちらが日本語で問い合わせをしたのですが、対応してくださり、とても解りやすく案内をして頂きました。 ありがとうございました！ これからもよろしくお願いします。

I have been using the app for a while now and love it. I had a little hiccup with it yesterday and contacted support, Helen was so helpful, great customer service I really appreciate it.

This app is fantastic—even the free version is packed with powerful features that meet all my needs. I submitted an issue I encountered during use to the support team and received a prompt resolution. I must say, the service team is outstanding.

The app is great and so many possibilities to make custom products. The customer service is very quick to resolve problems, i recommend this app for your shopify store !

It is the best app to increase and customise product options of Shopify. And the Henry and Rosie support was excellent.

Very happy with the app and their customer service. Rosie has been a great help to make sure the widget has the exact look and feel of my website!

Globo team is amazing! Rosie helped us out when our product options did not sync. Your team is fast, helpful, and very friendly! Install this app! You won't regret it!

Helen has top tier customer service ever time and solved all of my problems and came up with a solution for what I was looking for!

if you are existing Free user of Globo Product Option, Do not ever try the trial, it does not allow you to switch back to the "Free Version" if you cancel the trial and are forced to pay the subscription fee. The only advise i was given is to uninstall the app and reinstall back but all my options will be removed and refund in App credits. and the new 'free version' does not come with the features which I am having previously.

There was an issue with the pricing of add-ons, but after contacting customer service, Steven provided us with excellent assistance. Thank you!

It is the best app to increase and customise product options of Shopify. And the Henry's support was excellent.

Très bonne application qui permet de personnaliser les fiches produit et d'ajouter beaucoup de variantes facilement et avec un rendu vraiment professionnel. Super service client également, très réactif, efficace et de très bon contact. Merci Helen pour votre aide précieuse!

We encountered a UI issue with our form, but the Globo team fixed the problem very quickly and even improved the form’s UI. The solution works great and is helping us sell more and convert more customers. Thank you!

Great service and fast repsonse. They've been very helful in answering all my questions and getting me set up.