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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,582)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Welcome Homewares

Apr 19, 2025  on Shopify

I asked a question and it was answered honestly, and then they even went as far as trying to find a way from within my Shopify to make it happen. They could have just dismissed my quandary (as many others did before my finding globo product options) and moved on, but they took their time and went above and beyond what anyone else has done. Even though we are in different time zones, the communication was so transparent I knew that my messages were received and would be attended to during their business hours - which is more than I can say for a lot of other apps I communicated with. Although we were unable to find a way to make my impossible ask a reality, I am now a loyal customer. The app's features make it easy to list items, and integrate to Shopify - which makes me a loyal customer. Honestly, the communication was excellent, and the customer service was the best I have experienced since bringing my business to Shopify.

Galaxy Tees

Apr 19, 2025  on Shopify

Great app very easy to use and gets good results. customer service is EXCELLENT. I asked a question on how I could include customers options on invoices and they went out of their way to fix it for me. Little Helen deserves a special mention for how well she handled my request and followed it up

Bull Bay Tackle Company

Apr 18, 2025  on Shopify

We have been using this app for about 3 years now. There have been solid improvements over that time span, and any time we have ran into an issue their customer service has been very prompt getting it figured out for us. Would recommend if you are in the need for this type of app.

Les Créas de Mamu

Apr 18, 2025  on Shopify

je trouve cette application très bien construite et le service d'aide est au top, très bons conseils et prise en charge

KQTee Designs

Apr 18, 2025  on Shopify

I am loving this so far, it is giving me all the options I am looking for and it is so easy to use! When I knew what I wanted but couldn't figure out how to make it happen, the chat support was amazingly helpful!! I highly recommend using this to help streamline your website! Helen and Grace both helped me today and honestly made my life so much easier! I appreciate all the care and support

Regal Beagle Studio

Apr 17, 2025  on Shopify

This app made it very easy to add text boxes for Personalization on my store page for each listing. I plan to clean up my store a lot using their other features for color and size variants. The support was on point too. They messaged me during setup to see if I needed help and quickly resolved my confusion.

CA Tuning

Apr 17, 2025  on Shopify

Globo APP has been a great APP to use. We use the product options and have used other apps, but nothing compares to this one. Its very easy to use and have alot of custom options. Product support is also very responsive when any assistance is needed. HIGHLY Recommended!

Here Comes The Bridesmaid

Apr 17, 2025  on Shopify

This app finally gave us the product variant options we needed. The customization is great with nearly unlimited options. We had an issue with implementing the app, which had to do with a specific coding our theme used. I contacted their support team, and not only did they immediately respond during off-business hours, but they fixed all of our issues within minutes. Superb customer support. We will be using Globo for as much as we can. Outstanding app!

Bambi Bags

Apr 17, 2025  on Shopify

Great app and friendly fast service! My shop does add-on embroidery services and this app allows customers to add-on embroidery and customize with text font, text size, colour, and add-on price. Helen is also great at helping me fix variant image sizes and specs! Thank you!

Framed Greetings

Apr 16, 2025  on Shopify

One of the easiest apps to set up. Also has quick help when you make silly mistakes. So far its doing exactly what I need it to do. I do wish the pricing add on was available in the basic for a limited number of options.

AGPGRF

Apr 16, 2025  on Shopify

It took a moment to figure out the setup and how to make it work for the websites needs. Once it was figured out, it has been an amazing option. It has been customized to exactly what was needed (four individual shirt sizes per order, and shopper cannot proceed until options are selected).

ILYBELLE

Apr 16, 2025  on Shopify

Globo Product Options, Variant is an absolute game-changer for my Shopify store. The app is incredibly powerful and flexible, allowing me to easily add custom options to my products — perfect for personalizing what I sell. Whether it's text fields, color pickers, or dropdown menus, this app makes it super simple to create a tailored shopping experience for my customers.

MR Composite

Apr 16, 2025  on Shopify

Great app and great support. Managing options on complex products is greatly improved with this solution.

Always Personal

Apr 15, 2025  on Shopify

Great App. Helen is support was amazing! Really helpful and resolved my issue quickly and professionally.

The Printed Find

Apr 14, 2025  on Shopify

Brilliant app to overcome the limitations of shopify! Customer service team are brilliant and responded almost instantly. I spoke with Helen, she was great and solved all my problems straight away!

Pottermirror US

Apr 14, 2025  on Shopify

Easy to use app, with a variety of functions. Customer support respond was very quick and helpful. Thanks a lot to Helen, she did a good job in solving an issue i used to had. Very happy with the app and support so far!

Ceehjay Creations

Apr 12, 2025  on Shopify

I love it! Very easy to use and is amazing on my website. Gemma's customer service was top notch. She is very helpful and amazing. Highly recommend!

WattXpect

Apr 11, 2025  on Shopify

Helen did a fantastic job for us. Super reactive and effective. We love the App. Certainly the best on the store if you're looking for a product option App.

Tilemall

Apr 10, 2025  on Shopify

I’ve been using Globo Product Options on my Shopify store, and overall, it's been a solid solution for adding custom product options that Shopify’s default settings just don’t allow.

Milano Straps

Apr 09, 2025  on Shopify

We've been using the Globo Product Options app for our Shopify store, and it's been a game-changer. The app is incredibly versatile and allows us to create all kinds of custom product options with ease. It integrates smoothly with our store and gives our customers a better, more personalized shopping experience. What really sets Globo apart is their customer service. The team is super responsive, helpful, and always ready to go the extra mile to solve any issues or answer questions. It's rare to find such dedicated support these days! Highly recommend this app to anyone looking to offer more customization options on their Shopify products. You won’t be disappointed!

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