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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,875)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Teehee Creatives

Jul 03, 2025  on Shopify

This app completely fixed my problem with the Shopify limit of 100 variants, even with just the free plan! It was easy to get up and running and while I was struggling to access the design features, the Globo Team and Henry were so helpful!! I just told them what I needed and it was done in a matter of minutes! Would definitely recommend for your Shopify store.

DREVTEX

Jul 02, 2025  on Shopify

Finally, an app that is not giving me a headache which is up to date. Henry from support was extremely helpful and helped me tackle my questions from the start. So far 5* for the app and 5*+++ for the customer support! Thank you!

Mandeko

Jul 02, 2025  on Shopify

Fantastic support! Big shout-out to Rosie in support for her help and patience with all my newbie questions! The app is pretty easy to use. I got 6 different options set up. One of them was really complicated with conditional logic and lots of fields. Rosie and the team at Globo were there to help. Styling the look and feel of the app on my pages was also easy. (I have a lot of experience with CSS, though). However, for people that don't they offer to customize the widget design for free - very cool! I'm just at the beginning (still on the free trial), but so far, I'm really happy with the app and support ! ❤︎

LeosWatches.com

Jul 02, 2025  on Shopify

I installed the free version and it works incredibly well, giving the possibility of making many customizations. Also, despite having the free version, I asked for assistance from the application's support team and they responded in a very short time solving my problem. Also thanks to Rosie from the support team.

Proposal Craft AI, LLC

Jul 02, 2025  on Shopify

I have explored several apps to assist with capturing user inputs on shopify and this app has performed the best. It offers the most flexibility in terms of the available options and it works well.

DuFrane

Jul 02, 2025  on Shopify

Very solid app, allows a lot of customizations. Also helps with some upsells and makes things easier for customers.

Abla London

Jul 01, 2025  on Shopify

Great support and quick responses, which made the process really smooth. Henry was very helpful in getting the app set up on my store

Lords Original Gastown Supply Co.

Jun 30, 2025  on Shopify

Very useful and app for customizing products. They are quick to help with modifications and bug fixes in real-time. Would be a 10/10 app if they were able to fix issues with the cart drawer, but still Globo Product Options is the best option customizer available. Solid 9/10!

Sarah & Essie

Jun 30, 2025  on Shopify

I haven't used the app for long, but so far, I really like it. I've used several different options apps over the years and this is one of the easiest to set up. Also, it just worked out of the box and was easy to get it to look the way I wanted. I needed customer service help to remove the add-on product links from my cart page and the rest of the website. Steven was amazing - had it finished in what seemed like just minutes.

Savage Field Hockey

Jun 30, 2025  on Shopify

Using this app for customization for adding names and numbers on Field Hockey Goalkeeper Jerseys. Working with the free version to test it out, before possibly upgrading to the paid version. Had an issue when i updated our theme, but contacted the team and got a swift response and problem was fixed in a timely manner by Helen.

My Store

Jun 30, 2025  on Shopify

Superb app, very diverse and great functionality, very easy to personalise.. had an issue too and their customer service was brilliant, very prompt assistance from henry and getting my issue fixed..( the issue was i was missing a box) the app works great :)

KeyAmor

Jun 30, 2025  on Shopify

Son extremadamente amables, siempre me ayudan con mis problemas. Los desarrolladores son unos genios, trabajan muy bien. Rosie siempre que me atiende me ayuda con todo, son muy amables :)

MONTERATILLO

Jun 29, 2025  on Shopify

This is a perfect plugin for beginners.The ap is easy to use and understand. I am a beginner when it came to shopify and shopify aps and I chose one before this one I could not understand. This one was easy to get going.

Stina Rae Custom Creations

Jun 28, 2025  on Shopify

While I had a few hurdles trying to get things to work out how I would like them to (possibly only due to the free plan I currently was trying out) I was finally able to accomplish what I was looking for. Due to needing to add a file upload as well to my product page the positioning of where the "Powered by Globo App" was showing I felt like it was messing up the flow of a customer completing their purchase. I reached out in the instant message service provided in their app and communicated with Gemma. Literally within seconds Gemma was able to help me with my request and make my product page flow much nicer. I would highly recommend this app and do not hesitate to reach out to their customer service for help in accomplishing what you would like your page to look like.

Manuel Gallardo

Jun 27, 2025  on Shopify

Globo Product Options literally saved me. I was using Infinite Options, but they didn’t migrate to the new Shopify POS update, which left me in a tough spot. I switched to Globo and not only does it work perfectly with POS, but their support team has been absolutely phenomenal — fast, helpful, and solution-oriented. At this point, I highly recommend them to any merchant needing custom product options without the headaches.

freecakes.co.uk

Jun 27, 2025  on Shopify

You can do details for product. Easy and so many options. Henry helped me with one of my hiccup. Great service as well. Thank you.

C.L.K Equestrian

Jun 27, 2025  on Shopify

Support is wonderful. They were able to quickly customise the app to my theme so it looks seamless.

Subra

Jun 26, 2025  on Shopify

Fantastic support! I want to sincerely thank Helen for her outstanding support. She was incredibly attentive, quick to respond, and truly committed to finding the best solutions. Globo is a powerful and flexible tool, and thanks to the support team, I was able to fine-tune the setup to work exactly as needed. Highly appreciated!

WheelAura

Jun 26, 2025  on Shopify

I contacted Globo support because I needed help removing add-ons from my product catalog (but still wanted them to work as add-ons at checkout). The team replied quickly and handled my request without any issues. They understood exactly what I needed and got it done fast. The app itself is easy to use and flexible, but the real value is in their support—they actually listen and fix problems. If you need a product options app with responsive support, Globo is a solid choice.

Gumdrop Lolly Shop

Jun 26, 2025  on Shopify

I submitted a request for help as one of the sets wasn't functioning the way I needed it to. Helen replied promptly and had the issue completely rectified in under an hour. She was so helpful and knowledgable, diagnosed the issue quickly and changed the colours to suit the overall look of the page. Excellent communication and expertise. Thank you so much Helen!

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