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Customer reviews: Globo Product Options, Variant

Develop by Shopify

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,846)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Rookery Flowers

Jan 15, 2026  on Shopify

Josie talked me through an important step to resolving my issue. I really appreciate the time she took to help.

3B Threads

Jan 15, 2026  on Shopify

I installed this app as I needed more than the measly 3 options that Shopify provides. I had a few issues with getting the information pulling through into the email confirmation. Got in touch with support and Clara was in touch with me within about 10 minutes. She asked if I would like anything else; I said in an ideal world I'd like this and that to be done. It was all done by the time I got up the next morning. I then went back and asked if they could change the location of their option buttons and it was done overnight. No back and forth, done right first time. Highly recommended!

Etch ‘n’ Shine

Jan 15, 2026  on Shopify

Amazing support from Clara, recieved my query, asked me to review, and made sure I was happy with the end result. The app itself is also very very useful and helpful, supports my business needs.

GIOIELLERIA CORVINO

Jan 15, 2026  on Shopify

Non posso che consigliare Rosie! Mi ha aiutato tantissimo a configurare correttamente il mio set di opzioni. La sua pazienza, chiarezza ed esperienza hanno reso tutto il processo semplice e senza stress. Grazie a lei, ora tutto funziona perfettamente. Un supporto davvero straordinario. Rosie va ben oltre le aspettative! <3

Fishpools

Jan 15, 2026  on Shopify

Highly rate this app. We've used it for years and it has always been superb. Great customer support and development support that are always willing to assist in any issue.

Boil Baby Boil

Jan 15, 2026  on Shopify

ROSIE!!! such a helpful efficient team - app makes life EASIER - DONT SLEEP ON THIS - add those checkbox add ons and increase your AOV immediately!

Serenify Saunas

Jan 15, 2026  on Shopify

Great experience. Rosie was very patient and got the job done. Well done. Great app. Thanks Rosie and Team!

Colourlock Australia

Jan 15, 2026  on Shopify

The app has many features and work very well for my needs. We ran into an issue with our theme not updating properly for Shopify Variant and reached out to Globo Support team for assistance. Steven was very prompt in responding and Clara did a wonderful job finding the cause of the issue and assisting in getting it resolved. Highly recommended!

C'est Nous x Tata Paulette – Sucettes et sablés personnalisés – Fabrication artisanale en France

Jan 14, 2026  on Shopify

Aide vraiment nécessaires & important, par l'assistante Rosie et le Dev de Globo product Options, merci

Posterimo

Jan 14, 2026  on Shopify

Awesome and super fast support. Clara helped and fixed a small issue within 15 minutes. Very happy with this app.

TaeKares

Jan 13, 2026  on Shopify

The app I'd great. I just wish they'd add a few more options to the free version such as colors. The support is great and fast. I had trouble with syncing my options to my store and Clara fixed my problems really fast and replied the same day she was professional and very nice :)

Mars City Candle Company

Jan 13, 2026  on Shopify

Customer support and dev team for this app are incredible, fast responding, professional and helpful.

Neon Dancing Cowboy

Jan 13, 2026  on Shopify

I like this app for the simple reason that it does what it promises without asking for unnecessary attention. It is easy to use, quietly competent, and solves the exact problem it claims to solve. When support is needed, it arrives quickly and with real effectiveness. I recently ran into a minor issue I could not troubleshoot on my own, and Clara stepped in and resolved it immediately. The experience was efficient and reassuring in the way good tools and good people tend to be. Highly recommend this app and the team behind it.

Knittle Tomato

Jan 13, 2026  on Shopify

The widget integrates seamlessly with your store's design. Even on the free starter version, the team is highly responsive and willing to help personalize the widget to match your needs. They're quick to respond to any requests or inquiries. Highly recommended!

ledreflection.com

Jan 12, 2026  on Shopify

reat customer service — first of all, it was human, and second, he knew everything about the widget.

NiTrideDesign

Jan 12, 2026  on Shopify

Great customer service. The team was surprisingly fast at replying to all my enquiries, and were swift at implementing the custom changes needed. They were very smooth and easy to communicate with and understood exactly what I was after. They were very friendly, supportive, and happy to help me with all my requests. If the app doesn't allow you to achieve a certain look or function, you can be sure the team is there to help alter the code to your needs. One downside is that the code is only accessible to the Globo team, so all HTML changes needed, has to be made on their end. In regards to the apps performance, it operates very efficiently, having little to no noticeable impact on page performance speed. It is exactly what I need for adding the custom personalisation to my product pages, and allows me to "template" my products, so variants my products share only need to be changed once when updates need to be made, as opposed to having to manually edit each product one at a time. The custom variants created in the app also act like custom variants, (showing in the side-cart and checkout as a variant of the product as opposed to an "add-on product"), and integrate seamlessly with my theme with no hassle. My favourite feature of this app is the conditional logic, as it allows me to hide/show sections based on the users selections. I also like how you can create an add-on price for selections as well, making it perfect for subtle variant add-ons, where price doesn't vary for every variant combination. Very impressive app overall, however it does have a downside. For add-on pricing, you can't make the price based on calculations/equations, (e.g, price = price x number, or , price = user-input x number), which is something I need to implement with my site. I may be able to figure out a way on my own, however the team says it is something they are unable to achieve at the moment. Hopefully in a future update they can add this feature, as I'm sure there are ways to achieve this kind of functionality.

RRT Forged

Jan 11, 2026  on Shopify

amazing App for adding extra meta fields for your Products and their support is fast and to the point thanks rosie for your support

COLONIVE

Jan 11, 2026  on Shopify

Thank you Globo for the features you provide to shopify stores. Also I want to mention the support service of Globo is great and special thanks to Clara for the support. Keep up the good work.

Für Immer Unvergessen

Jan 10, 2026  on Shopify

Mike was extremely helpful and professional. He understood the issue quickly, communicated clearly, and escalated my request to the development team without any delay. I really appreciate his support!

BAXTER.FELLAS

Jan 09, 2026  on Shopify

muy buena app y buenos trabajadores, contestan al instante y solucionan muy bien los problemas dentro de esta app con un trato cercano y profesional :)

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