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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,210)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Cake Boxed

Feb 13, 2025  on Shopify

Very helpful, fixed my issues really quickly, and was quick to respond. Made the process extremely easy!

hugmuk

Feb 13, 2025  on Shopify

This app is very user-friendly for stores that require option settings. They responded quickly to issues caused by the template. I will continue using it in the future.

AEDコム オフィシャルストア

Feb 13, 2025  on Shopify

We are currently on the free plan and they are supporting us properly. I will switch to a paid plan after I have tested it for a while.

Briarwood Eyewear

Feb 13, 2025  on Shopify

I give my experience a 5 out of 5. I could not have launched my website without Rosie. I have never used Shopify before and I am still learning how to use it. Rosie was very patient with me and I appreciated that so much. I wish I could request her every time I need help.

RE:EYES

Feb 13, 2025  on Shopify

This is excellent, providing accurate and speedy support with exceptional kindness. It offers a simple initial setup while maintaining scalability features like CSV import capabilities. A particularly strong point is its ability to integrate with product variants. Overall, it's a very impressive plugin.

Encore DT

Feb 13, 2025  on Shopify

Helen provided an exceptional help and assistance with the product. This add on works perfectly for us. It let's us add the price to the base price of an item. Love it!

Golf Shafts Thailand

Feb 12, 2025  on Shopify

This app is exactly what we are looking for! It is user-friendly and most importantly, the online support is amazing! Helen was very attentive and efficient when helping me out with my issue. Thanks again, Helen!

MONSTER MIILING

Feb 12, 2025  on Shopify

Rosie provided me with a clear and quick solution. The other support agents also usually give accurate and prompt advice. I'm satisfied!

Birthday Butler

Feb 11, 2025  on Shopify

Outstanding app and even better customer service! I clicked on the chat window and a real live human was on the other end. A delightful woman named Rosie helped me with some styling and made my day. Globo rocks!

IvoryLuxe CandleCo

Feb 11, 2025  on Shopify

I love this app and it solves all my problems with wanting to give my customers options of different scents to try. this has been the best app I have added to my store. They are so helpful when I get stuck and need help getting a listing option right. Really helped during Black Friday!! I love Globo Product Options.

Twisted Image Tees

Feb 11, 2025  on Shopify

The app works great for tshirt makers that have lots of options to provide, and customer service is very helpful!

Made 2 Order Merch

Feb 11, 2025  on Shopify

Helen's prompt service and changes really helped bring my website together. She was very fast and efficient with her changes, i recommend this app to any who has the need for extensive product options!

ValentinaLove

Feb 10, 2025  on Shopify

The app is exactly what we needed. When we ran into trouble the Customer Service help was fast, friendly and very knowledgeable. Definitely recommend it.

VJ Designs

Feb 10, 2025  on Shopify

amazing customer service, very quick response and impressive skills. couldn't have asked for a better service!

Atelier Caradant

Feb 10, 2025  on Shopify

Bonne application, très complète (il faut bien prendre le temps de la découvrir, cela peut paraître complexe). Bonne réactivité du service client ! Je recommande !

Bullplanet

Feb 10, 2025  on Shopify

Muy buena atención, la persona que me atendió, Helen, fue muy atenta y solucionó todas mis dudas. Ciertamente muy recomendable

Gifts&One

Feb 10, 2025  on Shopify

Thanks to Helen, who was able to solve my problem right away and supported me. Great app and very helpful team! Thank you!

Le Vestiaire du Foot

Feb 06, 2025  on Shopify

Une équipe très réactive, à l’écoute pour tout problème sue vous rencontrerez, je recommande

Robin Rivers Leather

Feb 05, 2025  on Shopify

I initially had an issue setting up the app so I reached out via messenger to their customer support team. Within seconds I was connected with Rosie and was working through a solution! It's always a huge bonus when you can immediately get connected with someone and get problems solved right away. First impressions of their service: Great! Would recommend!

Beku

Feb 04, 2025  on Shopify

The app is very easy to use, and the customer support is extremely fast and friendly. I'm very satisfied!

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