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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,495)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

thefurmate

Apr 07, 2025  on Shopify

The chatbox with the live agent was really quick to respond. It's a nice app. I have used it for 2 stores and have recommended it to my Shopify friends as well.

NELA GEMS

Apr 07, 2025  on Shopify

Have been using for years now, bet app for upsells. No problems, fast support and great option choice.

Butter & Batter

Apr 07, 2025  on Shopify

So far works great! Little Helen helps me fix an issue with my new theme. Super responsive and fast.

Carou Jewellery.com.au

Apr 07, 2025  on Shopify

Globo is a really great app! The customer service is wonderful - they respond quickly and are able to work through all issues effectively. They have allowed us to set up our multi-option product listings exactly as we hoped to. We particularly like that they will make small format changes directly for you, instead of just providing instructions. Highly recommend.

The Print Studio

Apr 05, 2025  on Shopify

Great response time and very straight forward Hands on Solutions meaning *( I did not have to do any additional Troubleshooting myself)

Pottery Pulse

Apr 04, 2025  on Shopify

This app has been critical to the success and increased revenue our store generates. And service has been spot on in the rare instance we need it - especially from Helen!

makeyourcasa.lt

Apr 04, 2025  on Shopify

Had few problems with the app but support solved it. Helen helped with positioning of variants and everything. But with first try of this app it caused unused code which was displayed on main page and product page and firstly support couldn't help me. So our theme support found the code and I simply just removed it.

Frozen Service UK

Apr 04, 2025  on Shopify

Very fast help if you have an issue, Gemma sorted my issue while i was on the chat very quickly so very happy with the product and service

HOORAY GIFTS

Apr 03, 2025  on Shopify

We're very happy with the Glogo Product Options app – it works exactly as we need and has made customizing our products so much easier. Special thanks to Helen from support, who was incredibly helpful and quick to respond to our questions. Great app and great team behind it – highly recommended!

Fuck Ball

Apr 03, 2025  on Shopify

I had an issue with the app, but the customer service team responded quickly and resolved it in no time. I really appreciate the efficient support, especially from Helen. I’ll definitely keep using this app for my upcoming projects. Thank you again, Helen, for the outstanding customer service!

Urban 3D

Apr 03, 2025  on Shopify

So far this app is great, customer service was very helpful. They resolved my problems within 5 minutes of me emailing them

Lovecocojewlery

Apr 03, 2025  on Shopify

Useful app, powerful function, especially the customer manager Rosie, she is so helpful with all my questions. Highly recommended~~

BISSOOPTICS

Apr 03, 2025  on Shopify

Excelente aplicación, muy útil para mi óptica virtual y muy fácil de utilizar. La atención por parte de todo el equipo ha sido excelente, rápida y de gran ayuda

American Ceramic Supply Company

Apr 03, 2025  on Shopify

I was having an issue finding my options and Rosie was very patient with me finding my own user error. I'm not a website person and I have been fumbling around but she pointed me in the right direction. Thanks Rosie

Moonlit Me

Apr 02, 2025  on Shopify

I am new to building a Shopify store and working with POD and using Globo for my personalized products has been so easy to learn and when I have needed help, the customer service team has been quick to respond and got me back on track right away. I highly recommend the Globo Product Options, Variant, to get you started with adding personalized options!

Cedele

Apr 01, 2025  on Shopify

Received excellent customer service from the Globo support team! The rectification work was also completed quickly by VU, especially during our downtime. I truly appreciate this level of service recovery—it eased our workload and prevented unnecessary stress.

Capital City Commerce

Apr 01, 2025  on Shopify

This app works great for the variations I needed to set up! The customer support is excellent as well!

SELORA

Apr 01, 2025  on Shopify

Practical app with a really fast & efficient support, according to my experience this app works better than other apps for product options

LaCour Designs

Mar 31, 2025  on Shopify

I needed some modifications to my Shopify Store that I couldn't do within the theme customization available. I was able to easily install the Globo Product Options app. I did have a little trouble configuring one of the customization blocks to get it to do what I needed. I reached out to Support at Globo and Helen replied very quickly and gave me the answer I needed. I highly recommend the app and so thankful for Helen.

The Crossing Box

Mar 31, 2025  on Shopify

This app allows me to offer a nice bundled gift set with options to my customers. This feature is the foundation to my business success!

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