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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,948)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

TwistedTeeSports

Aug 19, 2025  on Shopify

LOVE! This is exactly what I was looking for. I needed help setting things up and Henry really made my experience effortless and easy to understand. 100% recommend.

Hémon Traiteur

Aug 19, 2025  on Shopify

I’m very satisfied with the Globo app and especially with their support team. I’ve had the chance to get help from Henry several times and he’s absolutely fantastic, he always resolves issues very quickly and efficiently. Highly recommended!

Ambedo Beauty

Aug 18, 2025  on Shopify

A great app that provides great customer service as well! Helen was able to resolve an issue we had incredibly quickly, we were very impressed

Ruapehu Print Shop

Aug 18, 2025  on Shopify

Incredible app and customer service! Helen was incredible and helped me build my order flow for me within less than 24 hours! Highly recommend

Pott Glas

Aug 15, 2025  on Shopify

Just new to this app but loving the simplicity and great + prompt customer service. Shoutout to Gemma!:)

7KEYS

Aug 14, 2025  on Shopify

This plugin makes adding product options and variants really easy. The support team is super helpful too—they actually reply quickly and solve issues without any hassle. Works exactly as I needed.

ATERA ESTUDIO

Aug 14, 2025  on Shopify

I recommend the app, especially because you are not alone. The team is very good and helps you with everything you need to configure.

Tripple 9 Design

Aug 13, 2025  on Shopify

App works flawless, just what i was looking for to make my shop work the way i want it! Also huge +++ for really helpful customer support!

The T-Shirt Queen

Aug 13, 2025  on Shopify

SUPER EASY to use! I literally downloaded the app, and had it up and running in under 5 minutes. For about 30 seconds I was going to give up because i needed it to work IMMEDIATELY. I figured let me reach out to support and see if they respond before looking for another app that would work... BUT they responded IMMEDIATELY, answered my two questions simply and everything was fixed so fast! I'm actually quite impressed I've used a lot of apps and its always something small that makes it not quite right and it takes DAYS to get a response! Also, the team added my custom font to the text box, and everything looks seamless like the options belong. SUPER QUICK support. I'm excited to try this out. Already very hopeful that even if there are issues, the tech. department will fix them ASAP! definitly work the download!

Elite Hockey Sticks

Aug 13, 2025  on Shopify

Exactly what I was looking for in a free app add on for some extra product options, and the service was top notch too! Great response time and they helped me with the exact swap I needed! Highly recommend, as do 2.8k others

Precious Horse

Aug 13, 2025  on Shopify

L'app è molto completa e funziona bene. Ho contattato l'assistenza per un chiarimento e GEMMA è stata gentilissima e bravissima a spiegarmi come risolvere. App consigliata e vi auguro di incontrare Gemma.

Bodykit Customization

Aug 12, 2025  on Shopify

The support that i have received working with this app is top tier. I was getting discouraged with other apps trying to get the app to streamline with my site. I reached out to customer support, and the tech, Gemma, came to my rescue. She was attentive to every concern I had. I wish I could her 10 stars

Urban Pedaler

Aug 12, 2025  on Shopify

Great app, good flexibility and functionality. The team is super helpful, have used other globo products in the past and the support team is always super quick to reply.

Luxury Home Interior

Aug 12, 2025  on Shopify

Helen was amazing to work with! She helped me make some changes to the app so it was perfectly tailored to my site, including changing the dropdown menu into easy-to-use buttons. She was quick, professional, and super helpful throughout the process. The whole experience was smooth and stress-free, and the end result works beautifully. Thank you, Helen!

Onlinelichtkoepel

Aug 12, 2025  on Shopify

The Globo Product Options Variant plugin works great and does exactly what I need. I had a few questions about setting it up, and Rosie helped me so much. She responded quickly, was very friendly, and made sure everything was working perfectly. Really happy with both the plugin and the service!

MaxLoadStance

Aug 12, 2025  on Shopify

They response very quickly and help to make any custom you need. Very good experience. Nice people and service.

Törst Tees

Aug 11, 2025  on Shopify

Helen was extremely helpful and attentive. She quickly understood my request, made the necessary changes, and clearly explained the limitations. Excellent communication and fast resolution — thank you, Helen!

The Printed Anvil

Aug 11, 2025  on Shopify

The app has been great, and glad to see some changes they have made over the years to make applying these sets easier. Had a text display issue and reached out to support, in less than 30 minutes they had the code fixed and working again. Rosie was friendly through the interaction. Will continue to support this app!

The Ark Market

Aug 10, 2025  on Shopify

Does what you need it to do! So many options for layout and design, even the ability to set an icon for the requested fields.

COLDFRAME

Aug 10, 2025  on Shopify

Why has the chat service been deactivated? There's a critical error with the option sets that needs to be fixed urgently. A few months ago (2-3 months), the chat service allowed for quick fixes, but now the whole process is a mess.

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