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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,495)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Tails Gone Urban

Mar 20, 2025  on Shopify

This app has saved me so much headache! I also really appreciate the support team. Gemma helped me extremely quickly. I was needing a quick last minute update to the website and she was super helpful!

Foxwood Engraving

Mar 20, 2025  on Shopify

Majority of my items are custom and Globo app works great for all the options I need to offer in my store. I have a different app for options in another store and will be switching to Globo as well because it is much easier to manage and set up options. Aside from the app working great their support is outstanding. When I reached out to support team with a request I received a quick response. Helen was great to work with, understood the issue and resolved immediately. I highly recommend the app for its functionality and customer service. Thank you!

مارد القهوة

Mar 20, 2025  on Shopify

excellent customer service , they worked with me for days to get the flow i needed with very fast response time Thanks

Sparkle Worldwide

Mar 20, 2025  on Shopify

This app is easy to use and has helped so much in terms of adding options and giving my customers freedom to choose their preferences. The customer service is also amazing and very fast!

Wetsuit Warehouse

Mar 20, 2025  on Shopify

Solid up, the logic functions are amazing and the interface is easy - lots of display options with very easy styling. Love it.

Idyllseason bijoux inspirés

Mar 20, 2025  on Shopify

Roise responded quickly and solved the problem in a few minutes, I recommend them because they are professional and fast!

MJ's Chocolates

Mar 19, 2025  on Shopify

Gemma from Globo is really helpful, even when I'm the one making the mistakes. Very fast response, never even managed to play the game haha and resolved my issues within seconds. Marion

WohnSinn

Mar 19, 2025  on Shopify

The've got great customization features in there and with a bit help of the customer support team i was able to create a complete unique experience for my customers. Highly recommend.

Spencer and stone

Mar 19, 2025  on Shopify

Globo is absolutely amazing, always so happy to help. It does everything I need & has improved my conversion rate. Rosie in particular is amazing, thank you so much

Krabbe Motorsport

Mar 19, 2025  on Shopify

Jederzeit voll zufrieden! Wir nutzen die App für unseren Store um für den Kunden komplexe Konfigurationen vornehmen zu können. Alles funktioniert spielend leicht und ist selbsterklärend. Wenn man ein Add-on Preis haben möchte wird ein Add-on Produkt erstellt. Diesen wollten wir nicht in unserem Shop sichtbar haben. Nach einem kurzen Kontakt mit dem Support haben wir innerhalb wenigen Stunden ein fertige Lösung bekommen. Alle Add-On Produkte sind nun ausgeblendet und erscheinen nicht für den Kunden. Absolut Fantastisch! Service auf höchstem Niveau Completely satisfied every time! We use the app for our store to configure complex configurations for our customers. Everything works effortlessly and is self-explanatory. If you want an add-on price, an add-on product is created. We didn't want this to be visible in our store. After a brief contact with support, we received a complete solution within a few hours. All add-on products are now hidden and don't appear for the customer. Absolutely fantastic! Service at the highest level

Valomonsteri

Mar 18, 2025  on Shopify

Amazing app. Really wide range of options, custom styles and perfect for our needs. I also faced so many issues / user errors when I was building my options set but support team resolved all my problems super quickly and everything working smoothly. Super happy.

CRUCIFIX

Mar 18, 2025  on Shopify

I can't say enough about this App or it's Tech Team. The App itself opens so many possibilities with incredible expandability for your products. Their customer service is second to none. They take their time to walk you through the setup and make sure their interface is fluid with your brand. If I could give it 10 Stars I would.

NonPareil Ranch

Mar 18, 2025  on Shopify

The customizability and support from Globo Product Variants are truly exceptional! Helen and her team went above and beyond to ensure everything ran smoothly and promptly addressed all my concerns. Thank you again!

Special T's Creationz

Mar 18, 2025  on Shopify

Helen did an amazing job helping with my issues as I am a new user. Helen was patient and assisted with any questions I had and was able to resolve them in a timely manner! I appreciate the help!

Top Spec Motorsports

Mar 18, 2025  on Shopify

Great app with outstanding customer service! Helen was incredibly helpful - she quickly resolved my issue and provided valuable recommendations. Highly recommend!

Mr Cookies

Mar 17, 2025  on Shopify

Globo Product Options - Outstanding App & Customer Service! We've been using Globo Product Options for our store, and we couldn't be happier! The app itself is fantastic, offering all the customization options we need to enhance our product pages. But what truly sets Globo apart is their exceptional customer service. Every time we've had an issue or a request for customization, their support team has been incredibly fast to respond and resolve our concerns. Their team is knowledgeable, friendly, and always willing to go the extra mile to ensure everything runs smoothly. If you're looking for a reliable product options app with top-notch support, we highly recommend Globo Product Options. They’ve fixed all our issues quickly and efficiently, making the whole experience seamless. A+ service and a must-have app for any Shopify store!

Bliss & Bespoke

Mar 17, 2025  on Shopify

Helen was extremely responsive and helped me out with very clear instructions so that I could figure out my issue and correct it immediately. Excellent service, 5 stars***** Thank you!

DKR boutique

Mar 16, 2025  on Shopify

Easy to use and great video tutorials if you need help with anything. Customer Service gets an A+ from me. I needed assistance getting something to look the way I wanted it on my website, I filled out the contact info (honestly thinking I'm probably never going to hear from someone). I not only received an email that day, Helen, emailed back and forth with me until we got the project done! Thank you Helen!

Art & Parcel

Mar 15, 2025  on Shopify

Have just started using Globo but so far does everything I need. Gemma was super helpful in getting my app customised for free :)

DKS Natural Products

Mar 15, 2025  on Shopify

I had an issue with my option set for my products and so I reach out to customers service. Helen got in touch with me in regards to the issue and she was able to help resolve the issue. Apart from this Helen was able to make the buttons style exactly like the ones I have for my products. My experience with Globo Product Options was very good as I did have Helen to help me and I am grateful for this. I find this this app really good as it helps me to create many variant for different products and it is easy to use. Thank you Helen for your help :)

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