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Customer reviews: Globo Product Options, Variant

Develop by Shopify

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,244)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Engraving Colorado

Sep 26, 2025  on Shopify

Gemma from Globo was very helpful in solving the problems that I had and customizing the form to my needs. Thank you so much

Earthly Jewels

Sep 26, 2025  on Shopify

Extremely fast and helpful service! What I appreciate most is how transparent and efficient their work is. Thank you for the quick fix

Bunner's Bakeshop

Sep 25, 2025  on Shopify

We needed Tech support with some things on our options set, The tech team and Henry was awesome and prompt. Getting everything sorted for us on the back end.

NICOLINA

Sep 25, 2025  on Shopify

Henry helped me quickly solve the problem I had with the app. I highly recommend the service. 100/10

The Car Buddies

Sep 25, 2025  on Shopify

We had some lag issues as we added more elements but Rosie and the dev team fixed it within hours. The platform now runs smoothly and loads fast, thank you!

SOULFUL.DK

Sep 24, 2025  on Shopify

An app thats does all we are looking for, and they have a fantastic fast responding Customer support that helps you tweak the app to fit your needs.

Catroux

Sep 24, 2025  on Shopify

Wow, this app is better than I had hoped for. And the support is great. I need to adjust some spacing and Rosie from the team did it for me immediately. Really enjoying this app, it's just what we needed!

inketch

Sep 24, 2025  on Shopify

They were really quick at responding to my query and Henry was a great help at resolving my issue :)

Holzmanufaktur

Sep 24, 2025  on Shopify

The setup and logic of the app is easy to understand. We had a small problem with the Error message that should be displayed if a mandatory is not selected. Henry helped us and we managed to make it work in only a few minutes. Great!

Optariston Shop

Sep 23, 2025  on Shopify

Ottima app, L'integrazione e soprattutto il supporto chat sempre disponibile e immediato. Consiglio di provarla assolutamente

1983Bakery

Sep 23, 2025  on Shopify

This app has been great. I got some issue not showing my products on the desktop view, and it was fixed in a few minutes. Very helpful staff. Rosie was great, friendly and got the issue fixed quickly. Highly recommend this app!

Dais Nails

Sep 22, 2025  on Shopify

So many great features! When I ran into an issue that I couldn't figure out how to fix myself I reached out to their support and Rosie responded to me within minuets and fixed the issue straight away. 10/10

Broken Operator Clothing

Sep 22, 2025  on Shopify

I reached out to GLOBO for assistance on my pre-order. Little Helen got back to me and quickly reviewed my store and located the issue. She provided me with an easy solution to resolve my problem. As I implemented her solution she took the time to make adjustments on my GLOBO app so that everything I had added to my store matched my theme and looked professional.

Mayu's Cakes & Bakery

Sep 22, 2025  on Shopify

Integration with your site is super easy. They help you to match your theme colors and what not, super super recomended!

Maison Cerbère

Sep 22, 2025  on Shopify

Application super bon rapport qualité prix ! L'assistance en ligne est très réactive et vraiment aidante, ils ont su faire les modifications demandées très rapidement et répondre à toutes mes questions

Vire Sticks

Sep 22, 2025  on Shopify

App is pretty straight forward and easy to use. Had some issues with integration, due to only having one theme in my library, but Helen walked me thru duplicating it, and then it worked great!

Global Safety Industries

Sep 21, 2025  on Shopify

I've been using the Globo Product Options app for a while now, and I’m really impressed with how easy it is to integrate and manage. The app works seamlessly with my Shopify store, allowing me to offer various product options to my customers without any hassle. The customer support is also outstanding! I had the pleasure of working with Helen, who was extremely responsive and went above and beyond to assist me with some technical questions. Helen's attention to detail and willingness to help made my experience even better. If you’re looking for a reliable product options app for your store, I highly recommend Globo, and a special shoutout to Helen for her excellent support. Thanks again, Helen!

VonLouj

Sep 21, 2025  on Shopify

Loving the app so far and the quick response to service requests. Helen was so quick to reach out to me and resolve my issue. Definitely recommend!

Model Boathouse

Sep 21, 2025  on Shopify

Helen was really helpful and very fast in fixing my issue, now everything is working just as I wanted it to. Recommended!

FPnibs

Sep 19, 2025  on Shopify

Got superfast support from Helen, who found the issue and gave the the solution- Unfortunately the copy option gets messy with the add on cost so I had to redo them all, spending hours. Other than that, I ma happy with the app. Recommended.

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