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Customer reviews: Globo Product Options, Variant

Develop by Shopify

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,561)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

World Futsal Shop

Nov 26, 2025  on Shopify

The service is great. I added the app to our store and contacted customer service with a question and our issue was taken care in a matter of minutes.

German Shedders

Nov 25, 2025  on Shopify

When I have got stuck on something the webchat help is very prompt in fixing the issue - so far it's great.

Roberts of Bangor

Nov 25, 2025  on Shopify

Very easy app to use, with a wide range of options. We had some problems with getting the live preview running at first, but Helen fixed italmost instantly. Great service.

THRIVE ACTIVEWEAR

Nov 24, 2025  on Shopify

I had a question and Helen replied so quickly and fixed my problem right away!! Amazing!! Thank you!

Genuine Billy Cook

Nov 24, 2025  on Shopify

Rosie always replies to my chat questions and solves my issues. Over and beyond customer support and much needed app for my customizer feature for our products

adesuwahair

Nov 24, 2025  on Shopify

A very great app for your Product Options. Support is fantastic especially from Rosie. High recommend

Unicus Joyas

Nov 24, 2025  on Shopify

Great support at lightning speed! Helped us with custom settings. Thank you Steven and all Globo staff.

Go4Food.co.uk

Nov 24, 2025  on Shopify

5* great free sections update. would be 5* but something broke recently where image swatches arent appearing in product options open to customers meaning some of our products are coming to order with incomplet information. Update - contacted suppoert, took about 45 mins to go from enquiry to full solution - verry happy with support. Back to 5* again

Brink IJzerwaren

Nov 24, 2025  on Shopify

This app works well for us. Simple and easy to use. There were some initial issues, but Helen fixed them within minutes.

Magnolia Pines

Nov 23, 2025  on Shopify

I used this app because I give customers many options to choose from when ordering their custom jewelry. Using this app made it simple. Their customer support was awesome. When I needed a little help, I chatted with Helen and she was able to quickly help me solve my issue. She fixed it on the spot! I definitely recommend this app if you have many variables for several of your products.

Hobbies

Nov 22, 2025  on Shopify

Perfect and useful app. Customer support is friendly and professional, and they’re helpful with everything.

Scentual Candles

Nov 21, 2025  on Shopify

Great support, was very fast to respond to my plea for help. Within minutes they were investigating the issue and kept me in the loop. Very happy with the service. Thank you!

The Coach House Store Ltd

Nov 21, 2025  on Shopify

Works exactly for what I need, after using an alternative previously that didn't give the options needed this one is great so far. Easy to set up and use. Needed help to tweak a couple of things and very helpful and quick to respond and fixed my issue.

STOW London

Nov 21, 2025  on Shopify

Customer service is exceptional. I had Steven and Helen helping me. They were super helpful and would get back to me very quickly with solutions.

Medailles Online

Nov 20, 2025  on Shopify

What a fantastic service and app! Because we can personalize almost all our items, this app is exactly what we needed. It would be nice if the variants could also be assigned an SKU number. Otherwise, it does what it's supposed to. I asked the helpdesk for assistance, and it was resolved within minutes. If you're looking for an app for variant options, I highly recommend this one.

LE sensor

Nov 19, 2025  on Shopify

Rosie is the best! She was patient and kind through the entire process of helping me with the template not showing up on the product page.

By Lady Belle

Nov 19, 2025  on Shopify

Helen provided prompt attention to the issue to get us back to business! .... resolved the issue and provided the instructions for future reference.

Highway 11 Graphics

Nov 19, 2025  on Shopify

Their customer support team is FANTASTIC! They are almost always available and if they aren't they always get back to you. Any options I needed customized to my store, they were able to add. Very happy with this app!

Pasticceria Andreoni

Nov 18, 2025  on Shopify

Really useful app! I use it for free and with the kind support of Helen i could customize my options in a few minutes.

BlitzDepot

Nov 18, 2025  on Shopify

This is a great app! I love it and use it for all my personalization products. It just works so easy and user friendly. One thing that makes this even better is the step by step videos that make it easy to setup and follow along right inside the app. I recently got on support with Helen and instantly she was there to help. There support system is great and works for me. I highly recommend trying this app out. Mike A.

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