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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,210)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Lavvaco

Jan 20, 2025  on Shopify

The Globo Product Variations app works perfectly for managing product variations and is easy to customize. Huge thanks to Helen for her quick and helpful support—she resolved an issue that saved me so much time. Highly recommend!

Digicom

Jan 20, 2025  on Shopify

Its a very useful app and the support team is amazing humble and resolve the problems , Highly recommended app for product options .

Bulang and Sons Wair EU

Jan 20, 2025  on Shopify

There were some things not working as expected, and the support team was great to solve everything fast!

Trail Cookie

Jan 18, 2025  on Shopify

Fabulously helpful. A game changer for my store. Everything I need in one app and more. Customer service was top notch the one time I had questions.

The Freebird & Co

Jan 18, 2025  on Shopify

The support is fantastic. Mike was very patient and guided me until all my issues were resolved. It is very convenient for a new Shopify user. Thanks MIke!

Bulang and Sons Wair EU

Jan 16, 2025  on Shopify

Their table showed that translations would be in the premium plan. We paid for a yearly(!) subscription, but it did not have the translations. After 3 days waiting for support, they said it was in a "different premium" plan, that was not visible, and their table showed wrong information?? They did not even offer to make up for this mistake. Uninstalled the app and found a good alternative in the Infinity Options app.

Clessance

Jan 16, 2025  on Shopify

Bonne application. Service client très réactif ! Dommage que certaines options basiques soient uniquement dans le plan premium comme le nombre limité de caractères dans une zone de texte (pour de la personnalisation de produits)

HumTree

Jan 16, 2025  on Shopify

Best Product addon app so far. Their support is too good—100% recommended. Helen from the support team is very good at her work.

veigolunchboxes

Jan 16, 2025  on Shopify

I have been using this app for 2 years now and it has completely transformed the way I personalize my products. This app is a game-changer for anyone who loves adding a personal touch to their experience. Key Features: User-Friendly Interface: The app is intuitive and easy to navigate, even for first-time users. The clean design ensures that you can find all the tools you need without any hassle. Diverse Customization Options: From themes and wallpapers to fonts and widgets, the range of customization options is vast. I was particularly impressed by how easy it was to mix and match styles to create a unique look. Real-Time Preview: The real-time preview feature is a lifesaver. It allows you to see exactly how your changes will appear before applying them, saving time and effort. It combines ease of use with creative freedom, making it suitable for both casual users and hardcore customization enthusiasts. I highly recommend giving it a try—you won’t be disappointed!

COLDFRAME

Jan 16, 2025  on Shopify

The app is excellent, and the staff's quick responses to requests have been a great help. Thank you!

kold cave

Jan 16, 2025  on Shopify

The best product options app I have used. Worked with Rosie for customising design. Rosie was very nice and responsive. She helped me to solve all the problems in short period of time.

dev-tdb

Jan 16, 2025  on Shopify

Great application for add options on our Shopify. The support is very reactive, thanks to Helen for your reactivity and your good mood :)

Flour and Love

Jan 15, 2025  on Shopify

I highly recommend the Globo Product Options app. The app is very useful for my needs and the options I can create are endless. The support by the team is amazing. Helen has been assisting me with my support query. Helen is very quick to respond and is very helpful in assisting with my support query. I definitely recommend Globo Product Options.

House of Stitch

Jan 15, 2025  on Shopify

Outstanding Customer service, Had an issue with variating images with the way I set up the option sets, problem was quickly resolved and found Helen very helpful and very responsive. I'm finding this a great app with all the features needed.

HAMIE

Jan 15, 2025  on Shopify

Very satisfied by the quality of the tools The support team is really fast and the fixed my problem fast too! I really recommend.

DekalGruvan

Jan 14, 2025  on Shopify

Needed help and the service was contacted. Within one hour it was solved. Actually dont know if service is this amazing or because it is my first time contacting them. Anyhow I was pleasantly surprised. Hope I receive same service in the future, and I'll be a loyal customer. EDIT: All I gotta say is W O W. Amazing goddamn support I wish every company had support like this. Time after time they resolve my issues quickly.

Cocktails & Cie

Jan 14, 2025  on Shopify

Problème d'option pour la personnalisation d'un produit, résolu très rapidement, réponse aux messages très rapide

Rheinmaincarving24

Jan 14, 2025  on Shopify

The app is very easy to use and fulfils all our wishes. The support is also really fast and very helpful. I'm glad we decided in favour of this app.

Ink & Needle Creations

Jan 14, 2025  on Shopify

App is easy to use. Worked with Helen after a user error. She was very responsive and fixed the issue in a very short time.

Pattes-Calines

Jan 14, 2025  on Shopify

So fat, everything going perfect, also client service (Jay)fast and professional. Thumbs up for you Jay and thank again

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