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Customer reviews: Globo Product Options, Variant

Develop by Shopify

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,846)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Pattes & Souvenirs

Jan 09, 2026  on Shopify

J'ai rencontré un soucis en changeant de thème et le problème a été résolu en moins d'une minute, wouah merci beaucoup quelle efficacité !

Tre Sorelle

Jan 09, 2026  on Shopify

The app is super easy to use and the support team was great. I reached out about an issue I had with my website and got a response within a minute from Rosie. She was super friendly, responsive and helpful and fixed my problem within about 3 minutes.

KAōS Art Studio

Jan 08, 2026  on Shopify

Mike dell'assistenza è stato molto rapido a risolvere il problema. Non ci ero riuscito nemmeno con ChatGPT. Ottimo!

Wonder Mini

Jan 08, 2026  on Shopify

Excellent module de personnalisation ! Il m’a permis de proposer des options créatives et sur mesure à mes clients, tout en gardant une mise en place simple. L’interface est claire, intuitive, et on crée ses options rapidement. Et surtout : le SAV est vraiment au top, très réactif et très sympathique. Un vrai plus pour une boutique Shopify ! Excellent personalization app! It allows me to offer creative, made-to-order options to my customers while keeping the setup simple. The interface is clear and intuitive, and creating options is quick and easy. Most importantly, the support team is amazing—very responsive and really friendly. A big plus for any Shopify store!

Nayelis Fashion and Accessories

Jan 07, 2026  on Shopify

Excellent support experience. Rosie was very responsive and clearly explained the issue, which turned out to be a CSS conflict. The support team resolved it quickly and efficiently, and everything is now working as expected. Great communication and reliable app.

The Sweet Scoop

Jan 07, 2026  on Shopify

Really easy to work, live chat very helpful, spent ages trying to find the right fit for my website, this works wonders :)

Spring Valley Academy Store

Jan 07, 2026  on Shopify

This app is easy to set up and use. It has a variety of features to allow customers to add a custom request. Support is fast and helpful.

Mericc All Things Pressed LLC

Jan 07, 2026  on Shopify

The support for this product is amazing. My customer had an issue. I replicated their problem, then clicked the chat button. Mike was quick to reply, and gave me an answer within 5 minutes of me clicking! Could not expect better or faster service!

XGR LANDSCAPE

Jan 06, 2026  on Shopify

I use Globo Product Options, Variant for my first store and it was super easy to install and use, so I ABSOLUTELY knew I needed it for my 2nd store. I set here for hours and could not figure out why the options were not showing. I had the template. It was embedded. I was so frustrated and that's when I saw the Chat With Us Now. ROSIE is an ANGEL! She figured out in less than 5 minutes what the issue was and my options are now showing. HIGHLY HIGHLY recommend this app.

表札 サインプレート かたちラボ

Jan 06, 2026  on Shopify

使いやすいです。サポートの方もチャットで翻訳しながらですが、すぐに対応してくださるのでとても親切です。

Walls of Heart

Jan 05, 2026  on Shopify

Rosie and Johnny did an exceptional job tracking down the reason as to why our shop's settings weren't working quite right. I appreciate their patience.

Beyl Creations

Jan 05, 2026  on Shopify

I love the app and how easy it is to create options for my website. I feel like technology is advancing a heck of a lot faster than I can learn it now, which I guess says I am getting older. I have had a few times where I have needed customer support and they have all been helpful. This last time, Rosie assisted me and she was thorough and made sure all of my issues were addressed. The only thing I wish that this app did is connect with SyncLogic so my wholesale customers can have the same options as my direct website orders. Other than that I wouldn't change a thing!

Retro Peloton

Jan 05, 2026  on Shopify

Fantastic support from Globo. I had an issue with translations affecting how certain options displayed and couldn't work out why. Not only did Rosie find the issue, she also fixed it by creating specific options for each language. The app itself is perfect for our store - which has more than three options for many products, a feature still not offered by Shopify despite the new 2,000 variant limit

Torres Novas

Jan 05, 2026  on Shopify

If you are thinking of using this app to customize various products at your POS, take a closer look. This app does not allow you to have multiple products with the same SKU and different customizations in a single sale. Only one of the products will have the customization data. This defeats the main purpose of an app like this at POS. It would be important for the development team to come up with a solution.

RoyalTee

Jan 05, 2026  on Shopify

Rosie, was amazing she responded very quickly and solved my issue right away. I love working with her and she made my day start out great so my website could go live and track everything I needed properly on Shopify! Thanks a ton!

Dumbo Designs

Jan 05, 2026  on Shopify

I had an issue with the elements not working on certain products. The issue was resolved by Mike within a matter of seconds! This app has worked wonders for my website and I am extremely grateful for the creators. Thank you so much!

Peace River Saunas

Jan 05, 2026  on Shopify

Awesome app and support staff. Quick response and they fixed an issue I had. If you're reading this, Globo staff, you guys are great. Thanks.

Cutesy

Jan 04, 2026  on Shopify

Clara helped me with my problem of my forms not showing up. They were really quick with the fix by doing something with the code in the theme i was using. Also very quick to respond. Great service!

Romp & Roll

Jan 02, 2026  on Shopify

Het team heeft me super geholpen. Er was iets wat niet werkte op mijn site en er werd snel en duidelijk gereageerd door Clara. Zelfs tijdens de feestdagen(!). De app heeft veel mogelijkheden om te personaliseren en er wordt snel antwoord gegeven op vragen. Tot zover zeer tevreden.

Moda para recien nacido, bebé e infantil | Mimu

Jan 01, 2026  on Shopify

EXCELENTE! Rápido, sencillo y profesional, un servicio de atención al cliente de 10! la app cumple las expectativas que nencesitaba, gracias!

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