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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,495)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Tulips

Mar 06, 2025  on Shopify

It was Great. Customer Support "Helen" remarkably resolved my issue and keep me updated because it was long Process Really Great experience and im using this app from 2 years. its been excellent search. Thanks

meritkitchen

Mar 06, 2025  on Shopify

Helen from Globo provided excellent customer service! She fixed my issue quickly, responded fast, and was very patient.

VELOCE®

Mar 06, 2025  on Shopify

Globo Product Options is one of the best app on the Shopify store for managing multiple variants. Rosie from Globo has been incredibly helpful and responsive. Thank you so much, Rosie!

Orb Weaver 3D, LLC

Mar 06, 2025  on Shopify

Helen was very attentive. She was quick, efficient and professional. Thanks so much for your help Helen!

majorscale.rc

Mar 05, 2025  on Shopify

top quality service! Helen helped me out big time, very quick responses and very professional! sorted out my stores issue in minutes! Thanks Helen!

Digits | Apple Authorized Reseller

Mar 05, 2025  on Shopify

Excellent customer support. Thanks to Helen! She helped with so quick, and she is very firendly. Thank You

Pet Obsessed People

Mar 05, 2025  on Shopify

The app is pretty versatile for what I need. There have been a few things i've wished they had for easy set up or as an option but understand the limits of apps without custom coding and appreciate what is available. The team is also always willing to hop in and help when I need it or come across an issue. They're even looking into some of the extra requests I wanted so who knows! Maybe the few custom type things I'm wanting will be a reality soon!

Chingona's Jewelers

Mar 04, 2025  on Shopify

Absolutely amazing! Definitely recommend staff is very friendly and quick to respond to any questions or concerns!

Curious Grace Co

Mar 04, 2025  on Shopify

Love the app and the ease of its usability, however unfortunately we have seen some glitches. I contacted support and they have fixed it outside of hours immediately. Very appreciative of the fast response and top quality support.

Wolfstueck

Mar 04, 2025  on Shopify

The app is amazing! I am a really noob on changing the codes and I asked for help. I wouldn't need to wait 1 Minute, then Helen entered the Chat. She installed the App for me and also changed a few things so it perfectly matches to my Shop. So again Helen, I thank you from the bottom of my heart for your perfect help! You're amazing ♥

株式会社ジャパンアイウェア

Mar 04, 2025  on Shopify

I'm just starting to use it, so I don't know much about it yet, but it's a great product that you can use even with the free plan. The support is very friendly and I will continue to use them in the future.

Amelia cartier

Mar 04, 2025  on Shopify

I've been using Shopify for years, and this is hands down the best app I've come across. The functionality is outstanding, and the customer support is truly exceptional—responsive, helpful, and dedicated. A must-have for any Shopify store!

Pawradise Pet Bakery

Mar 03, 2025  on Shopify

The service is in place, and customer support responds promptly. This app is indispensable on the website and is very easy to use

pampeano UK

Mar 03, 2025  on Shopify

Best Product Options app. Customer care on another level. made all adjustments requested and promptly as well. Go for the top plan and you wont regret. Rosie has been super HELPFUL. Rosie you are a star!!!

C'est La Vie Online

Mar 03, 2025  on Shopify

I really enjoy using Globo as our product customizer application. I have always been assisted effectively and sufficiently whenever I have had an issue. I also enjoy the interphase the application uses and the options it enables our store with. It has been a pleasure. I also have no issues with the application's features on our store.

Katanabadminton

Mar 03, 2025  on Shopify

I’ve been using the Globo Product Options app for my Shopify store, and it has been a game-changer! This app allows me to offer highly customizable product options for my customers, making it perfect for personalized products like racket customization.

Molten Glass Creations

Mar 03, 2025  on Shopify

Good app & support. I'm just starting to configure it but it looks like it will work great for my Made to Order jewelry items

Carson Attachments

Mar 03, 2025  on Shopify

Awesome app that adds extra fields to the product page. Exactly what I needed. Would recommend. Good customer service as well.

Betina Roza

Mar 02, 2025  on Shopify

I had a small issue and the chat person was very helpful and fast! She quickly fixed a small text problem for free. So far, it's a great app!

st-eb Sattelunterlagen GmbH

Feb 28, 2025  on Shopify

The available options allow me to cover all our requirements for a highly customizable product. Additionally, the support team is quick and helpful. I am extremely satisfied!

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