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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,905)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Soul Sketcher

May 19, 2025  on Shopify

This app is exactly what I needed to offer custom options for my products. The built-in templates are super helpful — they make it easy to apply different option sets to specific products without starting from scratch. What impressed me the most is the incredibly fast and friendly support team. They responded within minutes and helped me solve everything smoothly. Highly recommend if your store sells personalized or configurable items!

Interieur customizing Gross

May 19, 2025  on Shopify

Die App ist sehr umfangreich und bietet viele Möglichkeiten. Der Support ist spitzenklasse und hat uns sehr geholfen.

LRKN.4X4&CAMPING

May 19, 2025  on Shopify

I find this app very useful, however it is hard to navigate. I have reached out to customer support numerous times and always been given a solution very promptly and accurately. If the customer support was not this good, I would steer clear as I have no experience with anything however they've always been available and very helpful

HarrisonCREATIVE

May 19, 2025  on Shopify

It's perfect for flexibility in your allowing clients to choose from a range of different options making sure products allow for all types of customers, and I did come across a couple of issues but a supportive customer support team helped out!

Pleasant Moon Designs

May 18, 2025  on Shopify

I'd recommend this app because of the free customization to match your site. Rosie fixed the theme and style within minutes of reaching out. Pricing seems fair too if we choose to upgrade later on.

beaux

May 17, 2025  on Shopify

Great app, customer service is 10/10. Helen customised the design exactly how I wanted when I contacted their support, and was so fast making changes and replying to emails!

My Store

May 17, 2025  on Shopify

It does the thing and creates variations and removes restrictions, and the system they use is quite robust. More than others. However I had a store with a lot of SKUs and they HAD to be tied to specific variations. Due to the way Globo handles variants, having only one add-on product be created for all of the products I was trying to have variants for just didn't make sense for our inventory management system. I hope they update this in the future where we can leverage this powerful tool because the rules and logic, and interface were very nice.

FREYARA Italia

May 16, 2025  on Shopify

JUST AMAZING! I've been searching for this for a long time and finally found an app that can implement functions

dtfintexas

May 15, 2025  on Shopify

I think it is one of the best applications on shopify. It works very well and the customer service is very good.

MilaTech Designs

May 15, 2025  on Shopify

Excellent Support and Great App The team at Globo has been super helpful and responsive. They solved my issue quickly and professionally. The app works great and is exactly what I needed for my store. Highly recommended!

My Store

May 15, 2025  on Shopify

This App is great! Rosie was very helpful when I needed it and made the process super quick and easy!

Creative Babes Fabrics

May 15, 2025  on Shopify

this app is the best hands down, customer service is amazing! I have tried many different apps and nothing beats this app and customer service! you will be so thankful if you give this app a try for your website!

Pokalbutikken

May 14, 2025  on Shopify

We have required assistance a couple of times from Globo and Globo ALWAYS delivers a quick and competent answer. My latest interaction was with Helen and it was as always, perfect. If I could I would give this 10 stars. 10/10

Reign Outdoors LLC

May 14, 2025  on Shopify

Amazing app and the customer service is the best! They always answer all of my questions. I always ask for Rosie!!

King of Cotton

May 13, 2025  on Shopify

I found an issue with the app's functionality that I couldn't resolve on my own, so I contacted the Globo team, and they found a solution in 5 minutes. Truly recommend this app.

Bottles2Gift

May 13, 2025  on Shopify

globo is an awesome app and the support is even better, cant thank Rosie enough for helping me figure out a dilemma i was having and right away in less then 5 min the problem was solved !! thank you Rosie !!!

werbegruen

May 12, 2025  on Shopify

We've tested several apps, and in the end, we decided to stick with GLOBO. It's simple for both us and our customers, and it aligns well with our overall theme. The combination of variant products and product options works seamlessly—especially after Helen repositioned the GLOBO app below the Shopify variants and resolved the issue where GLOBO options disappeared when switching Shopify variants. Great work—thank you, and keep it up!

My Little Jubba

May 12, 2025  on Shopify

I have been using the app a little over a month, and I love it. I have used others, but the customer support is great, especially from Helen. The app has really good features and so far haven't had any incompatibility issues or customers complaining not working etc. A great app, highly recommend.

Mampe Spirituosen GmbH

May 11, 2025  on Shopify

Since 2 weeks the app has some problems in our shop. Unfortunately, we wrote multiple mails and tried to address the issue. Still without help or solution. We can't recommend using this app and will probably also switch to a working competitor.

BearBuild

May 11, 2025  on Shopify

Great app with exceptional customer service, easy to set up and has helped increase conversion rate!

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