Henry me ha ayudado en a solucionar, varios inconvenientes que tenia, gracias a el he podido solucionarlo!!!

Trato muy agradable y buena experiencia, responde rápido, en este caso la persona que me ayudó se llamaba Rosie.

Amazing app, easy to understand and configure. + if you have any troubles, you get a very quick and effective support!

Need help with the layout of the product option and make it look nice on my theme. Rosie is so helpful and made sure my concerns will be addressed. I'm staying with this app because of customer support. Highly recommended!

App has been great for the personalization. We use customization for many items and offer a lot of products so ease of use is vital! We did experience an issue today, which is rare, but Gemma worked with us to quickly get back on track.

Après avoir échangé avec Sarah par e-mail et après qu'elle m'ait confirmé que cette application était en mesure de répondre à mes attentes sur le plan gratuit, j'ai fini par télécharger ladite application. Quelle erreur de ma part d'avoir fait ça car rien n'est aussi simple et fluide que décrit dans les avis. Un vrai casse-tête à paramétrer et en plus, rien ne fonctionne vraiment comme il faut. Je ne parviens pas à faire ce que je voulais avec cette application et pire encore, une opération simple et basique comme ajouter un prix différent par option de variante est payante. Je voulais ajouter plusieurs photos sur chaque option mais cette application semble limiter le nombre de photos par option à 1 seule photo par option. Je pensais avoir trouvé une pépite avec cette application et j'ai en fait perdu deux jours pour rien à m'attarder sur ça. Vraiment très déçu. De plus, le chat est vraiment tout pourri car sur n'importe quelle autre application Shopify ou tierce on peut envoyer des photos ou des captures d'écran via le chat pour mieux s'expliquer avec fluidité lors de problèmes rencontrés et là même pour envoyer juste une seule photo c'est pas possible. Donc si même le chat est tout pourri, franchement ça fait vraiment pas sérieux. Franchement je m'attendais à beaucoup mieux mais là, c'est raté.

Application très pratique pour ajouter des options à vos produits sans passer par des variants. Sarah a été très réactive et a très vite réglé un problème technique sur mon site.

Amazing customer support from Henry, helped me with my website straight away and was super friendly! 10/10 Recommend.

Great support. Had some difficulties setting it up (mostly displaying issues in my theme) but the support fixed it within 5 Minutes. Great!

担当の方の丁寧なご対応の良さと、自分のサイトのデザインと近い仕上がりにカスタマイスいただけた事、またご対応の早さと、すべてパーフェクトです！ また日本人の私でも、日本語でご対応いただけて、とても助かりました。 併せて、アプリ自体も直観的に分かりやすい作りかと思います！

App is easy to use but offers a good range of customisation, but the support is stellar. Incredibly fast and have always gone above and beyond to make sure the app fully works on our store and integrates well with our theme, code customisations and suite of apps

Had to reach out for help after loading and publishing a new theme. Rosie was amazing and took the time to walk me through, send me resources and fix my issue. I am so grateful for all her help and her amazing fix to my site. I have rarely needed to contact support, but they are always kind, and so helpful and always make sure we are happy. LOVE this. It is my favorite app. And I recommend it to everyone who asks.

So nice and kind service. I had some Problems with my Theme. It was removed from shopify Store so some things was not working, specially in the Live Configurator. But they helped me SO FAST, fixed the problem and was so kind, even I ask multiple times something. SO GREAT App and GREAT Service. Thank you. SPECIAL THANKS TO HELEN FOR THE HELP!

I have been using this app for a few days now, it has been a bit of a learning process but the customizations it can are amazing options for my store and with two different support inquiries both Helen and Rosie were super helpful and got back to me quickly with solutions to my problems.

I had an issue that I had the incorrect placement of the app in the product page. A customer was trying to place an order and had emailed in. I passed it onto the support team and they fixed it within minutes (on the weekend!)

Henry was super fast in dealing with my problem and always friendly. I've needed support twice, and it was always quick and the results were excellent. He was also able to help with subsequent changes or requests.

This app is great! I make jewelry and have too many options for shopify. Helen helped me make this look exactly like my theme!

I had the pleasure of working with Henry from Globo, and I can’t say enough about how patient and helpful he was throughout the entire process. He truly went above and beyond — not only taking the time to carefully explain how the options worked, but also stepping in to manually enter the prices into my product options to make sure everything was set up correctly. Henry’s professionalism and kindness made what could have been a stressful setup feel completely manageable. He never rushed me, answered every question thoroughly, and made sure I felt confident before wrapping up. It’s rare to find support that is both knowledgeable and genuinely willing to go the extra mile, and Henry exceeded all expectations. If you’re ever lucky enough to work with Henry, you can rest assured you’ll be in excellent hands. Globo is very fortunate to have someone like him on their team!

Best app for a personalized gift store! The features are easy to use, and the support team is truly outstanding—quick, friendly, and very helpful. Highly recommended!

I had to contact with support a few times first to see how it work because in the beginning it seemed a little difficult to me. But once you do it, its pretty easy to work with. The support also response fast so that helps a lot.