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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,218)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

RunX Nutrition

Jan 13, 2025  on Shopify

Helen is absolutely amazing! Fantastic service here, I highly recommend. Amazing application as well !!

GlowShift

Jan 13, 2025  on Shopify

Amazing app! such great customer service too. Helen was so quick and responsive its insane. great app too has almost everything!

Diamonds By Rothschild

Jan 12, 2025  on Shopify

I use a few Globo apps and their company support is amazing. There are one of two features I would add in this app, but generally, it seems extremely customizable.

Momshouse.fr

Jan 12, 2025  on Shopify

J'ai eu un problème d'affichage de prix Helen a pris la main et m'a réglé le problème en 2 minutes efficace et rapide merci

BECCIU.

Jan 12, 2025  on Shopify

Great app, and love how much you can still include in the Free Version. Helen helped me a lot.Thank you!

Northern Pine Mercantile

Jan 11, 2025  on Shopify

Getting more familiar. Will say - best customer service/help chat that I have encountered! Always able to solve my problems!

Wowwy

Jan 11, 2025  on Shopify

The app setup was easy and we have been using the app for some time now. Had some questions when we were upgrading to the latest theme version. Took Helen less than an hour to respond and provide a solution. Great customer service!

Life At Sea Co

Jan 08, 2025  on Shopify

The app works great and with minimal easy setup. I had one customization I needed help with. I emailed support and within minutes got a reply back, amazingly fast! I worked via email with Helen to describe and implement the customization I needed for our shopify store. She was a delight to communicate with and within a few minutes she was able to go in and complete what request. Very easy! I highly recommend.

Oh My Fudge That's Good

Jan 08, 2025  on Shopify

Easy to use, and works like it should! Thanks especially to Rosie for helping me with all my queries.

Figure Factories

Jan 08, 2025  on Shopify

Perfect for what we need. Helen was a great help too, providing quick and accurate solutions to my enquiries. Thanks!

Special Delivery Hawaii

Jan 07, 2025  on Shopify

this app is exactly what i was looking for and their help team was extremely responsive. highly recommend to anyone looking to add custom fields to their product listings.

The Sabr Mat

Jan 07, 2025  on Shopify

This app is great and super easy to use - plus their customer service is always very quick and really helpful! Thanks Rosie!

BathBombFlings

Jan 07, 2025  on Shopify

Still in the midst of trying this out but it has been a pleasant journey so far, as compared to other apps I have used. The interface is user-friendly, and the pricing is reasonable. Most importantly, the support are always prompt and clear. I had help from Helen and Mike so far, and they were knowledgeable and understood my requests without me explaining much. Will continue to use the app and hope it helps make shopping at my store much more pleasant :D

DekalGruvan

Jan 07, 2025  on Shopify

Needed help and the service was contacted. Within one hour it was solved. Actually dont know if service is this amazing or because it is my first time contacting them. Anyhow I was pleasantly surprised. Hope I receive same service in the future, and I'll be a loyal customer.

Viajes 4Patas

Jan 07, 2025  on Shopify

Equipo muy resolutivo, amable y rápido. Teníamos varias dudas de implementación y la solución ha sido inmediata . Gracias Jay por tu ayuda.

PERSONALIZED HOME GIFTS

Jan 06, 2025  on Shopify

I like that I can instantly chat with support and get help. Helen was the rep who assisted me and she was quick, efficient and offered to help customize the personalization box for me, making my site even more uniform. Highly recommend this product, is doesn't have a limit on how many characters for personalization which a lot of other apps do.

Sweets and Party Favours

Jan 06, 2025  on Shopify

Best customer service team I've encountered so far. Fixed my issue in no time. I had Jay help me and it was a smooth process

My Store

Jan 04, 2025  on Shopify

Love this app and their customer service is TOP NOTCH and super quick to respond and assist. Awesome services and support ♥️

Yahoo-IP!

Jan 04, 2025  on Shopify

The app is perfect and very powerful. The instructions are clear and helpful, and the customer service is amazing! It only took me less than an hour to do the setup. Special thanks to Rosie!

Defx Mart

Jan 03, 2025  on Shopify

Globo has saved me a lot of time and their customer support is superb and they are are always ready for help and are very fast.

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