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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,495)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Komforno

Mar 14, 2025  on Shopify

Great customer support! Helen was very helpful and professional, providing clear and detailed support. She took the time to understand our needs and offered useful recommendations.

Lileo

Mar 13, 2025  on Shopify

Very cool application for any shopify store! And maybe the most valuable, the support is amazing :-)

www.thebayouweho.com

Mar 13, 2025  on Shopify

**⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Support from Helen!** Helen from Globo is **an absolute rockstar!** Her **incredible knowledge, lightning-fast problem-solving skills, and top-tier customer service** made our experience with the app flawless. She resolved our issue **with speed, precision, and expertise**, making what could have been a stressful situation completely effortless. If you’re using Globo and need support, **Helen is the one you want helping you.** She goes **above and beyond**, ensuring everything runs smoothly. **Five stars aren’t enough—she’s a 10/10!** Highly recommend Globo, and huge thanks to Helen for her amazing work!

Gonzos Print Online

Mar 12, 2025  on Shopify

This app has been extremely integral to the building of our print on demand business and the customer service has been EXTREMELY helpful, going into my shopify store and fixing and adjusting and teaching me everything I've needed to get the store up and running smoothly for our customers. Very satisfied and highly recommend!!!!

LittlesOtters

Mar 11, 2025  on Shopify

I was looking for a free text variant on my products, and I manage to did it with the Free option! You can also ask for help to customise the add-on to match your shop theme (with no adding cost)! Thanks a lot Rosie from Globo

Shop S2F

Mar 11, 2025  on Shopify

The globo options are awesome and make product building easy and quick. These guys were great! Rosie was very helpful and worked through the issues we were having. It took use a few attempts but finally got it working the way we wanted. Thank you

MODELS INC. Store

Mar 11, 2025  on Shopify

Helen is amazing, works very fast, replies to messages and does the changes promptly. Save my day with my issues, came right on time. So far, I'm liking the app and definitely my customer service rep. Thanks Helen.

Pompeii Home

Mar 10, 2025  on Shopify

Love using this app so far! I needed help fixing an issue / setting up Globo on my store and Helen from the Globo team was extremely helpful, very fast at communicating and fixing the issue. Thanks so much Helen!

SMITH WALBRIDGE BAND PRODUCTS

Mar 10, 2025  on Shopify

This app helps me get around the Shopify variant limitations. The developers are very fast to respond. I updated my theme and the new theme coding had a conflict with this app. Helen responding quickly and fixed it in less than five minutes.

Team IP Preorders

Mar 10, 2025  on Shopify

Helen was an amazing help! After I installed this app, I had some questions and she was able to assist in navigating the settings. Love this app!

Fabrique a Souvenirs

Mar 10, 2025  on Shopify

Service client très réactif, solution apporter en 5min par Helen Je recommande les yeux fermer ! :)

Dannie and Lilou

Mar 10, 2025  on Shopify

This application is a life saver! It allows to have a product with lots of options! It helps so much! It's easy to implement different sets for different products, adjust the prices for add-ons and manage each set when I need to add or remove variants. You can also add photos to your variants. I highly recommend it!

Arte House

Mar 10, 2025  on Shopify

They have really good options. Rosie promptly helped me to match it with my theme. Kudos to the team

Frozen Service UK

Mar 09, 2025  on Shopify

Great app, easy to use with fast and helpful support. Lots of different options for setting up complicated products with multiple options

Park + Coop

Mar 08, 2025  on Shopify

The app works well and was easy to setup. Support was most timely and helpful. The free version doesn’t offer much in the way of formatting without knowing a little css but at least it did allow for that.

TypeTopiaPrints

Mar 07, 2025  on Shopify

Absolutely brilliant, loads of product options & you can customise everything to your liking. Incredibly fast to respond to any questions and queries you may have. Many thanks!

Purely Little

Mar 07, 2025  on Shopify

Had some small technical issues that i needed to sort out. I used the customer chat to ask some questions regarding technical support . The technical team was able to access my store and make the slight adjustments very quickly, which worked out perfectly. Thank you.

The Underfloor Heating Store

Mar 07, 2025  on Shopify

A fantastic app that streamlines the ordering process for our customers, allowing them to effortlessly add relevant products without the need for manual searching. The intuitive settings make setup quick and hassle-free, enhancing both convenience and efficiency!

SHARES DESIGN

Mar 06, 2025  on Shopify

無料でここまでのオプション設定ができるのと わからないことがあればチャットのヘルプで気軽にリアルタイムで対応していただけ、日本語にも対応しているのでとても使い勝手が良いアプリだと思います。

R1:16 Designs

Mar 06, 2025  on Shopify

Globo has worked great for my small business. I am able to provide my customers with multiple options on each listing which is just what I needed as I make personalized items. I had a question and they answered and solved it via chat in a timely manner. Rosie was very kind and helpful when chatting with her. Thanks Globo!

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