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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,905)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Fuck Ball

Apr 03, 2025  on Shopify

I had an issue with the app, but the customer service team responded quickly and resolved it in no time. I really appreciate the efficient support, especially from Helen. I’ll definitely keep using this app for my upcoming projects. Thank you again, Helen, for the outstanding customer service!

Urban 3D

Apr 03, 2025  on Shopify

So far this app is great, customer service was very helpful. They resolved my problems within 5 minutes of me emailing them

Lovecocojewlery

Apr 03, 2025  on Shopify

Useful app, powerful function, especially the customer manager Rosie, she is so helpful with all my questions. Highly recommended~~

BISSOOPTICS

Apr 03, 2025  on Shopify

Excelente aplicación, muy útil para mi óptica virtual y muy fácil de utilizar. La atención por parte de todo el equipo ha sido excelente, rápida y de gran ayuda

American Ceramic Supply Company

Apr 03, 2025  on Shopify

I was having an issue finding my options and Rosie was very patient with me finding my own user error. I'm not a website person and I have been fumbling around but she pointed me in the right direction. Thanks Rosie

Moonlit Me

Apr 02, 2025  on Shopify

I am new to building a Shopify store and working with POD and using Globo for my personalized products has been so easy to learn and when I have needed help, the customer service team has been quick to respond and got me back on track right away. I highly recommend the Globo Product Options, Variant, to get you started with adding personalized options!

Cedele

Apr 01, 2025  on Shopify

Received excellent customer service from the Globo support team! The rectification work was also completed quickly by VU, especially during our downtime. I truly appreciate this level of service recovery—it eased our workload and prevented unnecessary stress.

Capital City Commerce

Apr 01, 2025  on Shopify

This app works great for the variations I needed to set up! The customer support is excellent as well!

SELORA

Apr 01, 2025  on Shopify

Practical app with a really fast & efficient support, according to my experience this app works better than other apps for product options

LaCour Designs

Mar 31, 2025  on Shopify

I needed some modifications to my Shopify Store that I couldn't do within the theme customization available. I was able to easily install the Globo Product Options app. I did have a little trouble configuring one of the customization blocks to get it to do what I needed. I reached out to Support at Globo and Helen replied very quickly and gave me the answer I needed. I highly recommend the app and so thankful for Helen.

The Crossing Box

Mar 31, 2025  on Shopify

This app allows me to offer a nice bundled gift set with options to my customers. This feature is the foundation to my business success!

etereal.it

Mar 31, 2025  on Shopify

Good app. I use this app to implement a mandatory choice between 3 product variants. Helen, the assistant, is so great! Fast and clear.

RienAly

Mar 31, 2025  on Shopify

great app, staff are happy to help you if you need help. i think the app is great. works as it should. i recommend it to everyone.

Smartmak

Mar 31, 2025  on Shopify

I had a small problem with my store - couldn't hide the products. But Helen helped me solve the problem. Thank you very much.

CRC Foam

Mar 31, 2025  on Shopify

This product options application is great. I am using it for all my products now. i would highly recommend it. The support person was excellent to work with and was very quick to respond.

Krysanthum

Mar 30, 2025  on Shopify

Great for adding more product options than what shopify allows. and their customer support is quick and very helpful

Titan Mouthguards

Mar 30, 2025  on Shopify

The Globo Product Options app has been crucial to making our products work on a new site. The interface balances a great deal of functionality alongside ease of use and flexibility. A key note is also the speed of support whenever we have had questions, I cannot state the value of this enough. Look forward to further use.

Sky Island Metal Works

Mar 28, 2025  on Shopify

Great App, very easy to navigate, tons of options. Also great customer service--Helen helped me navigate through my issue very quickly.

REK LLC

Mar 28, 2025  on Shopify

Chat isn't working and the product does not allow to set quantity/inventory available with each option.

BISSOMMER

Mar 27, 2025  on Shopify

This plugin is very good, especially the free package, and the customer service staff is also very friendly.

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