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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,905)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

MJ's Chocolates

Mar 19, 2025  on Shopify

Gemma from Globo is really helpful, even when I'm the one making the mistakes. Very fast response, never even managed to play the game haha and resolved my issues within seconds. Marion

WohnSinn

Mar 19, 2025  on Shopify

The've got great customization features in there and with a bit help of the customer support team i was able to create a complete unique experience for my customers. Highly recommend.

Spencer and stone

Mar 19, 2025  on Shopify

Globo is absolutely amazing, always so happy to help. It does everything I need & has improved my conversion rate. Rosie in particular is amazing, thank you so much

Krabbe Motorsport

Mar 19, 2025  on Shopify

Jederzeit voll zufrieden! Wir nutzen die App für unseren Store um für den Kunden komplexe Konfigurationen vornehmen zu können. Alles funktioniert spielend leicht und ist selbsterklärend. Wenn man ein Add-on Preis haben möchte wird ein Add-on Produkt erstellt. Diesen wollten wir nicht in unserem Shop sichtbar haben. Nach einem kurzen Kontakt mit dem Support haben wir innerhalb wenigen Stunden ein fertige Lösung bekommen. Alle Add-On Produkte sind nun ausgeblendet und erscheinen nicht für den Kunden. Absolut Fantastisch! Service auf höchstem Niveau Completely satisfied every time! We use the app for our store to configure complex configurations for our customers. Everything works effortlessly and is self-explanatory. If you want an add-on price, an add-on product is created. We didn't want this to be visible in our store. After a brief contact with support, we received a complete solution within a few hours. All add-on products are now hidden and don't appear for the customer. Absolutely fantastic! Service at the highest level

Valomonsteri

Mar 18, 2025  on Shopify

Amazing app. Really wide range of options, custom styles and perfect for our needs. I also faced so many issues / user errors when I was building my options set but support team resolved all my problems super quickly and everything working smoothly. Super happy.

CRUCIFIX

Mar 18, 2025  on Shopify

I can't say enough about this App or it's Tech Team. The App itself opens so many possibilities with incredible expandability for your products. Their customer service is second to none. They take their time to walk you through the setup and make sure their interface is fluid with your brand. If I could give it 10 Stars I would.

NonPareil Ranch

Mar 18, 2025  on Shopify

The customizability and support from Globo Product Variants are truly exceptional! Helen and her team went above and beyond to ensure everything ran smoothly and promptly addressed all my concerns. Thank you again!

Special T's Creationz

Mar 18, 2025  on Shopify

Helen did an amazing job helping with my issues as I am a new user. Helen was patient and assisted with any questions I had and was able to resolve them in a timely manner! I appreciate the help!

Top Spec Motorsports

Mar 18, 2025  on Shopify

Great app with outstanding customer service! Helen was incredibly helpful - she quickly resolved my issue and provided valuable recommendations. Highly recommend!

Mr Cookies

Mar 17, 2025  on Shopify

Globo Product Options - Outstanding App & Customer Service! We've been using Globo Product Options for our store, and we couldn't be happier! The app itself is fantastic, offering all the customization options we need to enhance our product pages. But what truly sets Globo apart is their exceptional customer service. Every time we've had an issue or a request for customization, their support team has been incredibly fast to respond and resolve our concerns. Their team is knowledgeable, friendly, and always willing to go the extra mile to ensure everything runs smoothly. If you're looking for a reliable product options app with top-notch support, we highly recommend Globo Product Options. They’ve fixed all our issues quickly and efficiently, making the whole experience seamless. A+ service and a must-have app for any Shopify store!

Bliss & Bespoke

Mar 17, 2025  on Shopify

Helen was extremely responsive and helped me out with very clear instructions so that I could figure out my issue and correct it immediately. Excellent service, 5 stars***** Thank you!

DKR boutique

Mar 16, 2025  on Shopify

Easy to use and great video tutorials if you need help with anything. Customer Service gets an A+ from me. I needed assistance getting something to look the way I wanted it on my website, I filled out the contact info (honestly thinking I'm probably never going to hear from someone). I not only received an email that day, Helen, emailed back and forth with me until we got the project done! Thank you Helen!

Art & Parcel

Mar 15, 2025  on Shopify

Have just started using Globo but so far does everything I need. Gemma was super helpful in getting my app customised for free :)

DKS Natural Products

Mar 15, 2025  on Shopify

I had an issue with my option set for my products and so I reach out to customers service. Helen got in touch with me in regards to the issue and she was able to help resolve the issue. Apart from this Helen was able to make the buttons style exactly like the ones I have for my products. My experience with Globo Product Options was very good as I did have Helen to help me and I am grateful for this. I find this this app really good as it helps me to create many variant for different products and it is easy to use. Thank you Helen for your help :)

Komforno

Mar 14, 2025  on Shopify

Great customer support! Helen was very helpful and professional, providing clear and detailed support. She took the time to understand our needs and offered useful recommendations.

Lileo

Mar 13, 2025  on Shopify

Very cool application for any shopify store! And maybe the most valuable, the support is amazing :-)

www.thebayouweho.com

Mar 13, 2025  on Shopify

**⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Support from Helen!** Helen from Globo is **an absolute rockstar!** Her **incredible knowledge, lightning-fast problem-solving skills, and top-tier customer service** made our experience with the app flawless. She resolved our issue **with speed, precision, and expertise**, making what could have been a stressful situation completely effortless. If you’re using Globo and need support, **Helen is the one you want helping you.** She goes **above and beyond**, ensuring everything runs smoothly. **Five stars aren’t enough—she’s a 10/10!** Highly recommend Globo, and huge thanks to Helen for her amazing work!

Gonzos Print Online

Mar 12, 2025  on Shopify

This app has been extremely integral to the building of our print on demand business and the customer service has been EXTREMELY helpful, going into my shopify store and fixing and adjusting and teaching me everything I've needed to get the store up and running smoothly for our customers. Very satisfied and highly recommend!!!!

LittlesOtters

Mar 11, 2025  on Shopify

I was looking for a free text variant on my products, and I manage to did it with the Free option! You can also ask for help to customise the add-on to match your shop theme (with no adding cost)! Thanks a lot Rosie from Globo

Shop S2F

Mar 11, 2025  on Shopify

The globo options are awesome and make product building easy and quick. These guys were great! Rosie was very helpful and worked through the issues we were having. It took use a few attempts but finally got it working the way we wanted. Thank you

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