"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.
Key Strengths
Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
User-friendly interface with a wide range of customization options.
Effective handling of product variant customization, essential for stores with extensive options.
Easy integration and quick problem resolution.
Scalable features include CSV import capabilities and integration with Shopify product variants.
Common Concerns
Free version limitations and confusion surrounding upgrades.
Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
Complex initial setup for some users, necessitating time and support for full utilization.
Final Thoughts
Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.
Dilly Dollar Optical
Nov 11, 2024
on
Shopify
Globo Product Option is a powerful tool with great customization features, allowing us to meet various specific needs and tailor product options effectively.
My Store
Nov 11, 2024
on
Shopify
Amazing experience! Had an issue and not only were they instantly available with a real human helping me, they did the work and fixed it and even added a custom font to match my theme which is usually only for the paid theme. Shows how they actually value their customers and go above and beyond.
The Head Plan
Nov 10, 2024
on
Shopify
I've used Globo for the past two years to give people the option to add embossing to the journals I sell. It works great, and I've generated very strong sales. I had a small technical issue recently and within 5 minutes the guys had it resolved, fantastic customer support, very fast! I am happy to recommend this app :)
Ma boutique
Nov 10, 2024
on
Shopify
Simple d’utilisation et complet l’application Donne à mon site Internet, un aspect professionnel.
The Fernery
Nov 10, 2024
on
Shopify
Had a couple of issues with the app not charging for the add ons, but I raised a support on friday afternoon and by Monday morning I had a reply to say it was fixed. Seems to be working perfectly now, which is great as the app is EXACTLY what my shop needs (I use it to allow customers to personalise fairies which i then make!) - its a great app, so I'm really pleased the team were able to work on thsi little issue to get it functioning as I need it to. On top of this, every member of the team I spoke to was so lovely, really human interactions with great people, so thank you Mike and Rosie!
Pirlanta Tektas
Nov 10, 2024
on
Shopify
Hi everyone , if you have a product variant that is based on a dynamic live pricing and varying sku - this is the app to go with. done so much research and I was about to write a code - dont waste your time and try this app - works fantastic - if you encounter a problem just send a message to support and they will solve it - definitely five star - check out their other apps as well we are using SUBMIT a REQUEST and GLOBO MEGA MENU - great guys. Especially thanks to Helen
Maimoa Creative
Nov 10, 2024
on
Shopify
Great app, and love how much you can still include in the Free Version. Fast and helpful customer service. Thank you!
SK Judaica Studio
Nov 10, 2024
on
Shopify
The app is good and Helen gave excellent service.
It could be perfect if there was an automation that allows you to add a field for each item the user add
WildRush UTV
Nov 10, 2024
on
Shopify
Fantastic experience, Helen made sure we were well taken care of. Hats of to them for getting exactly what we wanted!
Sago
Nov 10, 2024
on
Shopify
Helen was incredibly helpful, assisting me multiple times with updating content directly in the code. Her expertise made the process smooth and efficient. I highly recommend Globo for their excellent support!
Art Gold Jewelry
Nov 10, 2024
on
Shopify
Globo Product Options has been an incredible addition to our store! The app works flawlessly, offering a seamless experience for adding custom product options. It’s flexible, easy to use, and has significantly enhanced our store's functionality. On top of that, their customer support is top-notch—quick, knowledgeable, and always ready to help with any questions or adjustments we need. Highly recommended for anyone looking to improve their Shopify store with custom options!
Custom Heartfelt Designs
Nov 09, 2024
on
Shopify
This app lets me set certain prices for custom products. I wish there was a way to add photos to certain items within the app. Overall I like how this app works.
Runner's Frame
Nov 07, 2024
on
Shopify
The app is easy to configure and offers a lot of options. Customer service is very responsive, Helen attended my request in a short time.
ZADAN
Nov 06, 2024
on
Shopify
I've had a few issues integrating the Globo app with my website, sometimes the price wouldn't appear on the site or the add-ons will display as products on my page. However, I reached out to their development team and they were able to resolve any issues I had in a quick and friendly manner. Would recommend this app due to their customer service and ability to resolve issues.
Kaitlyn's Kreationz
Nov 06, 2024
on
Shopify
I was having a little trouble figuring out how to add options to one product on my website and Helen saved the day and did it for me. Thank you so much I totally recommend Helen from Globo to help you and add to your Shopify store. She was very helpful and very knowledgeable.
Grace Harrison Design Co.
Nov 06, 2024
on
Shopify
I sent a request for help and received an email back very soon afterward. Helen helped me with my ticket and explained what the issue was and added a screenshot so I could see exactly what the issue was. Helen also went above and added some extra style codes so that everything matched my theme. I'm SO appreciative for Helen's assistance on this!! Thank you Helen!
Basingstoke
Nov 06, 2024
on
Shopify
Jay was very helpful when I had some questions around customisation of the widget. He dealt with my request very quickly and was very friendly!
Exotica
Nov 06, 2024
on
Shopify
We’re incredibly grateful for Rosie's hard work and the fantastic results! We had a challenging set of custom options that we thought would never work, but Rosie managed to make it happen! She went above and beyond to tailor the features to our exact needs, showing exceptional skill and dedication throughout the process.
Blesolina
Nov 05, 2024
on
Shopify
I am very satisfied with the app, as well as with the customer service. My problem was quickly resolved.
NJbijoux
Nov 05, 2024
on
Shopify
The app is great, i have been using it for over a year. I had a small issue recently but it was quickly resolved by the support team especially Helen. I highly recommend it.