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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,218)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

PECKPECK Lifestyle

Oct 17, 2024  on Shopify

The app does exactly what I want. I needed assistance on tweaking it to better fit my need and Helen was quick and friendly to provide me a solution!

Hey Jude Shoppe

Oct 17, 2024  on Shopify

Globo has been an absolute game-changer for my personalized business! Their features are incredibly helpful, and the support team is always responsive and efficient. They've made it easy to customize my store to fit my needs perfectly. Highly recommended!

Bornamenter

Oct 17, 2024  on Shopify

First of all, great support! ( Helen is a champ!) This app works very well for making product options - we only have a few, but it's quite easy to set up.

My Store

Oct 17, 2024  on Shopify

It is easy to manage and customize and the customer support (Rosie) was very helpful. She solved my problem.

PoppaDo Balloons

Oct 16, 2024  on Shopify

Fabulous service when I managed to set something up incorrectly. They swooped in and fixed it in no time. Its such a great and easy product 5 stars!

Bizarre Fit

Oct 16, 2024  on Shopify

I've used Globo apps since last year, recently had some demand to add on custom ink service, Globo customer service is great. I meant i had lots of app but customer service is the key, some app has really nice features but their customer service is suck. Had Jay, helped me in both Globo app, very helpful.

Modern Auto Parts

Oct 16, 2024  on Shopify

Rosie was extremely helpful. She understood what I needed doing and did it very quickly and professionally. Fantastic app and staff.

Reborn

Oct 16, 2024  on Shopify

Me han atendido en minutos, resolviendo con mucha atención y profesionalidad mis problemas, Muy contento con el servicio! La persona que me lo ha resuelto todo es Helen!

CAF (Classy And Fit)

Oct 16, 2024  on Shopify

My color swatches weren't showing, but when I contacted support, their cooperative staff quickly fixed it on their own. Great service!

Mavis Handmade

Oct 15, 2024  on Shopify

Customer support was rapid and very helpful - thank you Rosie. The app itself is great so far, giving me flexibility that I need, similar to modifier sets in Square but able to link to inventory. They are very willing to help out with changes and made it easy for someone like me who is new to Shopify and getting a store up and running.

The Oxford Weaving Studio

Oct 14, 2024  on Shopify

Helen was SO helpful. She understood what I needed doing and jumped in and amended so quickly. She was so polite, honestly, such a small thing has made a BIG difference to me.

Grandekor

Oct 13, 2024  on Shopify

Helen was absolutely wonderful to work with. She was incredibly patient, and efficient and went above and beyond to ensure I was satisfied.

AUTO SHOP

Oct 13, 2024  on Shopify

Parfait, remplis parfaitement ce que je cherchais. L’équipe est au top pour coder de sorte à ce que l’application soit exactement comme voulu, super réactifs et agréables ! Encore un grand merci à Rosie pour son aide suite à la mise à jour de mon thème qui a nécessité de reprendre les options cachées par codage !! Je recommande !

Laura Elizabeth

Oct 12, 2024  on Shopify

I just started offering personalized engraving on my site and needed to offer more variants/options than Shopify offers. Shopify suggested Globo. Helen and her team were quick to respond and help me activate my account. They used my brand hex color and kept everything on brand. I couldn't recommend this app more. It relieved a massive headache for me!

Ash & Rain

Oct 10, 2024  on Shopify

Great, user friendly app to customise variable product options. What's even more impressive is the exceptional customer service. Both Helen and Jay responded to my question quickly and fixed my concern promptly.

Visée Bijoux

Oct 10, 2024  on Shopify

très bonne application, dommage que l'on ne peut pas cumuler plusieurs jeux j'ai contacté le service client pour m'aider. Mike a été d'une très grande aide. Merci beaucoup

Hey Queen Co

Oct 09, 2024  on Shopify

The Globo Product Options, Variant app has been a game-changer for my Shopify store. It allows me to customization options like dropdowns, checkboxes, and text fields, making it perfect for stores with complex product variations. The app is easy to set up with its drag-and-drop builder and integrates seamlessly with my store's theme. The customer support is responsive and helpful, making the setup process smooth. Overall, it's a great value for the features offered and perfect for adding a personalized touch to my product pages.

Freedom by Planners

Oct 09, 2024  on Shopify

Every time I contact support, the problem is solved within minutes. So the app is great, but so is the team behind it!

NiZe Online

Oct 09, 2024  on Shopify

I love using Globo, really easy to use and the Customer Service so helpful. I got problem and they helped me a lot. Love it

The Classy Elephant

Oct 08, 2024  on Shopify

I have had a great experience so far with this app. My Rep Rosie was patient with me and walked my thought the set up process. She provided screenshot and videos to help me understand the app and how to set it up correctly on my Shopify account. She stayed with me and answered all my questions until I felt comfortable with the app and how to use it!

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