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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,502)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

デジモク

Dec 11, 2024  on Shopify

今回、オプション表示の件で問い合わせしたところ、すぐ対応いただきました。本当にありがとうございました。今後とも、よろしくお願いします!

Ševeliūra.lt - gamtos pagalba plaukams, bei odai

Dec 10, 2024  on Shopify

Very happy I've found this app, helped me to grant my wish making products as I wanted, saved me a lot of time, support is very fast, helped me with everything I've needed. Recommend!+++

My Store

Dec 09, 2024  on Shopify

Great app that fits my needs. Customer service is very quick in responding. Very kind and helpfull. Thanks team for helping me find my way in Shopify!

Heidi's Missionary Mall

Dec 09, 2024  on Shopify

Rosie was FANTATIC! She went above and beyond to help me and create exactly what I wanted. Rosie was kind, quick and provided amazing communication!

Aeonabaya

Dec 08, 2024  on Shopify

I recently had the pleasure of being assisted by Mike, and I cannot speak highly enough of his dedication and professionalism. He went above and beyond to resolve the issues I was facing, demonstrating both expertise and patience throughout the process. Mike’s clear communication and proactive approach made a potentially stressful situation much smoother. Thank you for your outstanding support.

Kanvah

Dec 08, 2024  on Shopify

App is good, didn't meet our specific requirements but would work for most use cases. The team were highly responsive; Helen was very helpful.

My Hero Pet

Dec 06, 2024  on Shopify

Team is absolutely great in providing support, customizing exactly to your needs. I have a very visual website and they made sure the image swatch is not only sized to my preferences, but also with added text to make it even more clear. Absolutely perfect!

Luminis

Dec 06, 2024  on Shopify

I've been using this app for a short time, and so far, it has greatly simplified managing products with many variants. It's highly customizable and allowed me to create options I thought would be impossible to set up without complications. One thing that deserves special mention is the customer service: fast and efficient. Every time I needed support, the team resolved my issues quickly, providing clear and precise explanations. Highly recommended product and experience.

Beehive Lasercraft Creations

Dec 05, 2024  on Shopify

Oh boy, where to start? I just wanted the simple ability to have customers type in a name to etch on their Christmas ornament, journal or coasters. What a nightmare, not possible in Shopify - until Globo Products comes to the rescue. Rosie, spent a lot of time (hour and half) walking me through using their excellent product and then helping customize the background colors, what an amazing person. Amazing support.

ECCLAT

Dec 04, 2024  on Shopify

Me agrada bastante, es fácil de usar, el plan gratis es muy útil si estas recién comenzando y el servicio de atención es muy eficiente.

Craft Rapids Workshop

Dec 04, 2024  on Shopify

Excellent App with Outstanding Support! The Globo Product Options app has been a game-changer for our store. It seamlessly added the customization options we needed for our products, and the best part was the support team's responsiveness. They went above and beyond to ensure the app fit perfectly with our site's theme, customizing it to align with our brand's look and feel.

EDGY VIOLET

Dec 04, 2024  on Shopify

I’ve tried several similar apps, but this one is the best. The features, design, usability, pricing, and customer support are all flawless. Highly recommended. The support was especially fast, which was excellent.

Coastal Golf Canada

Dec 04, 2024  on Shopify

Quick turn around, friendly and fast service on fixing a error on my end that I could not figure out. Thank you!

Little Cafuné

Dec 03, 2024  on Shopify

User friendly, highly functional, and backed by a responsive customer service team. I can’t recommend it enough!

The Boop Shop

Dec 03, 2024  on Shopify

Hi Rosie, thank you so much for the help. Excellent customer support! Very efficient and fast response.

Chocoline

Dec 02, 2024  on Shopify

I really love it, helped me so much and the live chat is VERY INSTANT and did the best for me especially Rosie who worked on my case.. best wishes..

My Flora Shoes

Dec 02, 2024  on Shopify

Una aplicación muy intuituva, y para las dudas un soporte realmente rapido y eficiente con soluciones :)

ZEFIRE JEWELLERY

Dec 02, 2024  on Shopify

Hey Rosie Thanks for help me & everything and best customer support Global Product Options, shopify team

honok

Dec 02, 2024  on Shopify

日本語でも対応してもらい、こっちの意図もしっかり理解してもらいました。結構便利なアプリです。

ezforfun.shops

Dec 02, 2024  on Shopify

This app has a comprehensive range of features and is very user-friendly. Whenever I had an issue, I could easily get in touch with their customer service. Especially Rosie—she helped me resolve my problem quickly and was so friendly and helpful.

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