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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,218)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

RISE The Candle Studio

Oct 08, 2024  on Shopify

Helen was great, responded so quickly and was able to put all the variables on my customers printout, as they were not listed when I printed it. They are now, which is great! Thanks

MA TIERRA

Oct 08, 2024  on Shopify

Hélène ❤️ très bonne technicienne qui a été très réactive ! Je recommande totalement l'application.

AUTO SHOP

Oct 08, 2024  on Shopify

Parfait, remplis parfaitement ce que je cherchais. L’équipe est au top pour coder de sorte à ce que l’application soit exactement comme voulu, super réactifs et agréables ! Je recommande !

Kawai Jewellery

Oct 08, 2024  on Shopify

Amazing app with great support! Rosie was super helpful and efficient. I can't recommend this app enough.

BeVizabele

Oct 08, 2024  on Shopify

Great app. Everything is presented quite clearly, and what is not clear, the consultants of the app help very efficiently! A BIG Thank you HELEN <3

Empire Jewelers

Oct 08, 2024  on Shopify

Amazing customer service had issue with one time they solved in few minutes... and staff is very supportive. i will recommend this app its very easy to use and gives you alot of features

Personnalis'et Vous

Oct 07, 2024  on Shopify

Rosie a été d'une grande aide et a très bien entendu et compris mes demandes. Elle m'a aidé à mettre en place des options et j'ai enfin ce que je voulais. Merci beaucoup.

Lit-AF.in

Oct 07, 2024  on Shopify

Helen was super quick with the answers & implementing them. Super helpfull & efficient. Thank you Helen.

Bloomsbury Bakers

Oct 07, 2024  on Shopify

Rosie was very prompt and helpful with all my queries. My issues we solved very quickly. Thank you team!

Creabibenval

Oct 07, 2024  on Shopify

Excellent app to create custom variations. The customer service is amazing. Would be lost with out this app. Thanks helen

Maxiweb

Oct 07, 2024  on Shopify

App fantastica, team preparato e disponibile, ci hanno risolto diversi impicci in brevissimo tempo. Grazie Rosie e Mike.

Grand Agency

Oct 07, 2024  on Shopify

if there's more than 5 stars i'd love to give to this app and to helen in specific , best service , and very fast assistance , i love this app , im so honored dealing with you , by the way Helen was my assistant was very cooperative and helpful making everything easy for me and by this app i found everything i need ,, i love it

Cape Direct

Oct 06, 2024  on Shopify

Very helpful and take their time to work out problems with you. The Globo team have great customer service, especially Rosie.

My Store

Oct 06, 2024  on Shopify

so, so helpful. The app is easy to use and the costumer service is amazing, if you need anything, they'll help you for sure!

Oddments Studio

Oct 06, 2024  on Shopify

I had been trying to get many things right for different types of options sets, products, their shapes and sizes, and the prices connected to them. I tried for hours and then decided to reach out and got in contact with Helen. She was so friendly and service-minded. She helped me to fix my problems in a matter of minutes - unbelievably great service. I know who I would like to talk to again if there are any other things I need help with. Thank you Helen!!

Pile of Threads

Oct 06, 2024  on Shopify

Great! My questions were quickly answered by Helen, 5 stars to her!! :) However, I wish that I could apply more than one option set to a product!!

Steel 'N' Feel

Oct 05, 2024  on Shopify

Globo app is user-friendly. I find it very easy to use. The supporter is quick and enthusiastic. Highly recommended!

Elleti Collection

Oct 05, 2024  on Shopify

Assistenza velocissima nel fornire aiuto e intervenire con modifiche. Grazie Helen! Gentilissima e professionale!

Embroyce

Oct 03, 2024  on Shopify

I had an amazing experience with this app. The customer service was outstanding, friendly and immediately help me to set up my website and the product was exactly what I was looking for. Highly recommended!

Steve’s Personalised Gifts

Oct 03, 2024  on Shopify

Great app to add personalisation to products in your store customer service I have received from Helen has been great issues was sorted quickly thank you

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