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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,218)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

MyGarageGolf.com

Oct 03, 2024  on Shopify

Very good app. Went through several before I found this one and best part is customer service is very very good. Just spoke with Helen and she was fantastic with solving a question I was having on how to easily create a template. I am very happy I found this app.

Li Fjur

Oct 03, 2024  on Shopify

The Team are so helpful with the customisation of their APP to integrate perfectly within my store.

K&S - Sydney

Oct 03, 2024  on Shopify

easy to use, with some of the best support I have ever seen! Rosie fixed my problem in almost no time. The free plan also helps me to get started.

Pawfectly Collarful

Oct 02, 2024  on Shopify

Sehr einfache Bedienung, man kann es auf deutsch einstellen und der Support ist super schnell und effizient! Man kann sehr viel einstellen und anpassen

EmilyRay

Oct 02, 2024  on Shopify

The app is by far the best and easy-to-use options app there is! Also, when i needed help, Helen was the one for me! Very helpfull and also understanding of my isue! 5stars!!

SoftSpot

Oct 01, 2024  on Shopify

Thank you Helen for your GREAT and Very fast ⭐️ assistance in resolving an issue. Job well done!!

Ready Set Travel

Oct 01, 2024  on Shopify

Just getting started with this app and needed some assistance, I used the live chat support and Helen was a great help

Master Line

Sep 30, 2024  on Shopify

Hace un tiempo que usamos la aplicación y estamos muy contentos, además la atención al cliente es muy rápida y efectiva

diinsign

Sep 30, 2024  on Shopify

The Globo app is great. The setting options are excellent. I had previously used another app for 1.5 years and the app often had errors and almost made me give up my business. Then I discovered Globo and I'm super happy. The app looks very nice in the front end and is very easy to set up. The support is super helpful. You can almost always reach someone and everyone is very friendly and helpful. Among others Rosie and many others I have been in contact with. :) Thank you so much for your great app and support!

L'Atelier Camélia

Sep 30, 2024  on Shopify

super, très efficace et facile d'utilisation, la personnalisation est idéale avec votre site. J'ai pu bénéficier d'une assistance au top et rapide, Je recommande pour vos sites personnalisables !

TicketsWorld

Sep 29, 2024  on Shopify

The support is outstanding; they helped me set up the app quickly and efficiently. A big thank you to Hélène for her valuable help and responsiveness. I highly recommend this app!

Indigo & Jade Flowers

Sep 29, 2024  on Shopify

Really great app, I'm only on the free plan right now but it works great for what we need it to do! I contacted support for help and Rosie had great communication and was very quick.

Bon Vivant Design House

Sep 29, 2024  on Shopify

This app was pretty slick, and the free options are amazing. I actually got live support tout de suite, too! Rosie who helped me was amazing, knowledgeable and quick! It was a no-brainer to upgrade the app to the paid version.

SwiftDTF

Sep 28, 2024  on Shopify

The support was quick and helpful. Rosie assist me with a concern I was looking for a product customizer app that I can configure it in a way that would resemble amazon and I think this is the most efficient want I could find before resorting to a custom solution. Thanks!

AnayasGarden

Sep 28, 2024  on Shopify

Helen was very responsive and went above and beyond to be helpful. She fixed the issues I had with the program.

Jamie Tarot

Sep 28, 2024  on Shopify

This is a great app that does exactly what it says. Helen helped me to customize it to my store, she was extremely helpful!

Metal Crafted Jewelry

Sep 26, 2024  on Shopify

This has to be one the easiest and most straight forward options app available for shopify. When I did need help the customer support was very quick to respond. I had the pleasure of Helen assisting me and she fixed my problem in less then an hour. I highly recommend this app.

Dart Cabinet Design

Sep 26, 2024  on Shopify

Would highly not recommend. Look for a different company that stands by their product. We set everything up correctly on our website. Because of a glitch in THEIR software not being compatible with a feature on shopify they gave away thousands of dollars of product away for free. When I contacted them about the issue they offered a measly 15% discount off the subscription price. A whole $15 dollars compared to the thousands that I lost because of their mistake. Im lucky I caught it when I did. They also couldn't guarantee that this wouldn't happen again either. They clearly don't stand by their products and don't care about customers whatsoever. They just want your money

iPetDesign Company

Sep 26, 2024  on Shopify

Good support. However, it would be great if the user could change the size of the buttons by themselves.

PrintYourCard

Sep 26, 2024  on Shopify

I contacted Globo Product Options support because I use two different colors. Mike and Helen helped me fulfill my custom request within 24 hours. That's what I call a very good experience. I can only recommend Globo Product Options.

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