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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,218)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Zenir

Sep 18, 2024  on Shopify

Rosie, The support staff were really nice and helped me out. This app is well worth the money. The quick response to questions, live dialogue and proactive help makes it stand out from other apps.

do+dare undie co.

Sep 18, 2024  on Shopify

The app has lots of great features and works well! I really like that I can customize the CSS to make it look just about any way I want. The support team are really helpful, but it sometimes takes a short while for them to write back - but they do a great job!

Primrose + Ginger

Sep 18, 2024  on Shopify

Rosie was an angel! She took the time to guide me and support me with setting up the app. She is lovely and it was seamless support!

Fede3D

Sep 18, 2024  on Shopify

Ormai uso questa app da anni, la consiglio a tutti sia nella versione gratis che nella versione a pagamento! WOW!

Voodoo Apparel

Sep 18, 2024  on Shopify

A very powerful app, lots of features but very straight forward, the customer service is excellent - the team are always on hand if needed. I would like to personally thank Helen for all the help too!

Feathers and Stone

Sep 18, 2024  on Shopify

Loving this app so far. Support is amazing - Helen was super responsive and got the app working and customised (very promptly) as per our needs. Very happy!

My Store

Sep 17, 2024  on Shopify

Great service, I needed different types of help and the attendant "Rosie de Globo" helped me a lot. I recommend!

Bon Vivant Design House

Sep 17, 2024  on Shopify

This app was pretty slick, and the free options are amazing. I actually got live support tout de suite, too!

Carismo

Sep 17, 2024  on Shopify

Amazon app and support! Helped me implement a lot of small changes that really made the app perfect for my store

Talking Jesus Doll

Sep 17, 2024  on Shopify

We tried a few order products and landed on Globo. The product is really good. But their support is great. We had a requirement that we needed their help on and they came through. Recommend GOP.

Seery-Us Creations

Sep 17, 2024  on Shopify

I was struggling for days trying to figure out how to specialize my product listings as I have so many options for product customization. I reached out and received help instantly and was walked through the entire setup with photos and all to aid me. Rosie was amazing!!

Flour & Venus

Sep 16, 2024  on Shopify

The app had everything I needed for my store. Customer service is top tier! Rosie was able to fix my issues that I couldn't figure out on my own and gave me suggestions about another hurdle I had trouble with.

Wayward Fishing

Sep 16, 2024  on Shopify

App is great for adding additional options without adding too much clutter. Support has been good too.

Univers Noir et Blanc

Sep 16, 2024  on Shopify

I've had the same problem for several days now, and thanks to Globo and Mike from support, I solved my problem in 10 minutes. Thanks a lot!

Essency Engraving

Sep 16, 2024  on Shopify

Had excellent support from Mike, managed to fix my issue within minutes of me first contacting support

LilyBee Wrap

Sep 16, 2024  on Shopify

Excellent product. Gives me the ability to provide flexible product options to my customers without having to split product inventory up between variants. Had a minor technical glitch recently when I published an updated theme and Helen jumped right on the problem and had it fixed overnight for me. Very happy to recommend for both product and service.

Wanddo

Sep 16, 2024  on Shopify

I contacted the Globo support team. Helen provided me a prompt reply & she resolved my issue in under a day. I truly appreciate this quick support.

3D Dreams

Sep 15, 2024  on Shopify

I've been using Globo Product Options, and it works perfectly for managing product variants and custom options. Special thanks to Helen from the support team—she was super helpful and quickly resolved my issue with hiding blank product pages. Highly recommend this plugin for anyone looking to customize their store easily!

The Hamper

Sep 15, 2024  on Shopify

It's been a great experience for using this. Staffs are very helpful, especially Helen who has given me a lot of support, very patient, very helpful. 5 Stars

Carvinea

Sep 14, 2024  on Shopify

Really great app that lets us customize how customers interact with our products. Highly recommend!

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