Was having issues with my option boxes not appearing on my website, but within two hours (after submitting an email help request and reaching out via chat) I had it fixed! They identified a syntax error in the theme (which I never would have figured out) and got it fixed for me. Jay was super helpful over the chat and it was great to see how much they cared about fixing my website!

this is wonderful app. the support team is amazing and willing to consider our advise and get improvement. I hope this can keep this company culture and spirit

お互い翻訳を使いながら日本語メールと画像のやり取りで導入の疑問が解決しました。迅速にわかりやすく対応していただき、言葉の壁は感じなったです。 導入を前向きに検討します。ヘレンありがとう！

The configurability and options are SO flexible -- it can do anything. And the tech support is incredible. They responded instantly and answered all of my questions :) Thank you!!!!

We've been using this app for over 2 years and it always works quite well. The customer support is prompt and precise.

The app is easy and simple to use. Very self explanatory. I had some issues with it popping up on my store and Jay was incredibly helpful and fix it all for me then proceeded to tell me what I needed to do in the future for that not to happen again.

We have been using this app since we started our site 11 months ago and have been loving it. We had a small connection issue pop up and they were super quick to help. Their customer service is really helpful and gets it done. We 100% recommended this app for your variant needs.

Great app and amazing support! I’m using Globo to add custom fields to my store, and honestly, it’s exactly what I needed. The app is super easy to set up and really convenient, even if you’re not super tech-savvy. A huge thanks to Jay from the support team! I had a somewhat specific question, and he was super responsive. He fixed my issue in no time and even took the time to explain how everything worked. If you’re looking for an app to customize your Shopify store, go for it you won’t be disappointed!

This app is amazing! I managed to add 2 text boxes all on my own! haha Well not really, the fantastic team chat also assisted me to get this all done & dusted within 20 minutes! Thats a miracle - especially with my limited tech knowledge!! Thanks awesome team!

Support was very helpful. The app is clear and easy to use and feels modern. Has all the options and features I was looking for!

Rosie the customer service support agent was amazing! She helped activate the app and follow me through options and explain why stuff wasn't showing. 10/10 would recommend! Polite and great service from Rosie.

We’ve been using the Globo Product Options app since the beginning, and I cannot recommend their team enough! From the very start, the app has been fantastic for our needs, but what truly sets Globo apart is their outstanding support team and developers. I’ve had the pleasure of interacting with Rosie extensively, and she has been nothing short of amazing! Rosie’s and the developing team's prompt responses, clear communication, and dedication to solving our unique challenges have been mind-blowing. We had very specific customization requests to tailor the app to our business, and the developers went above and beyond to make it all happen seamlessly. If you need a flexible product options solution paired with stellar support, Globo Product Options is hands down the best choice! Thank you the entire Globo team—you’ve been game-changers for us!

Great Support! Rosie was super helpful and resolved my issue quickly. She was also very friendly throughout the process. Highly recommend their service!

This is a great app. Easy to set up and get going. The support was top notch and helped when I had an issue. I highly recommend.

This is the best app for creating a customizable product that integrates with the default Shopify inventory. The customer service is one of the best I've seen with a web app, Helen responded within an hour and immediately logged in and changed the code on my theme to fix a problem I had. Thank you!

I had a great experience using this app! The support team, especially Helen, was really helpful when I had a problem. Thank you for the fantastic service!

Glob Product Options, Variant and the team is amazing. So many others charge an arm and a leg for what they offer and even though their product is free, they still offer amazing customer service! I had an issue and they were prompt and helpful. Highly recommend.

Jay was a very nice support person who was happy to help with whatever I needed. This app works well and I haven't ran into any troubles yet.

I’ve been using the Globo Product Options app for my Shopify store, and I must say, it’s been a game changer for adding product options. I had trouble organizing everything and hiding the prices of certain options, but I reached out for help. Helen was incredibly kind and responsive, resolving my issue in mere seconds. Not only did she fix everything for me, but she also customized the design to perfectly match the look of the store. Now, everything is working seamlessly and looks fantastic! Helen’s quick and efficient support made all the difference, and I couldn’t be happier with the results. Highly recommend this app and the amazing customer support team behind it! 5 stars all the way!

I am new to the app and didn't know what I was doing. I got on a chat with Rosie. She was a HUGE help!