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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,905)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

MODELS INC. Store

Mar 11, 2025  on Shopify

Helen is amazing, works very fast, replies to messages and does the changes promptly. Save my day with my issues, came right on time. So far, I'm liking the app and definitely my customer service rep. Thanks Helen.

Pompeii Home

Mar 10, 2025  on Shopify

Love using this app so far! I needed help fixing an issue / setting up Globo on my store and Helen from the Globo team was extremely helpful, very fast at communicating and fixing the issue. Thanks so much Helen!

SMITH WALBRIDGE BAND PRODUCTS

Mar 10, 2025  on Shopify

This app helps me get around the Shopify variant limitations. The developers are very fast to respond. I updated my theme and the new theme coding had a conflict with this app. Helen responding quickly and fixed it in less than five minutes.

Team IP Preorders

Mar 10, 2025  on Shopify

Helen was an amazing help! After I installed this app, I had some questions and she was able to assist in navigating the settings. Love this app!

Fabrique a Souvenirs

Mar 10, 2025  on Shopify

Service client très réactif, solution apporter en 5min par Helen Je recommande les yeux fermer ! :)

Dannie and Lilou

Mar 10, 2025  on Shopify

This application is a life saver! It allows to have a product with lots of options! It helps so much! It's easy to implement different sets for different products, adjust the prices for add-ons and manage each set when I need to add or remove variants. You can also add photos to your variants. I highly recommend it!

Arte House

Mar 10, 2025  on Shopify

They have really good options. Rosie promptly helped me to match it with my theme. Kudos to the team

Frozen Service UK

Mar 09, 2025  on Shopify

Great app, easy to use with fast and helpful support. Lots of different options for setting up complicated products with multiple options

Park + Coop

Mar 08, 2025  on Shopify

The app works well and was easy to setup. Support was most timely and helpful. The free version doesn’t offer much in the way of formatting without knowing a little css but at least it did allow for that.

TypeTopiaPrints

Mar 07, 2025  on Shopify

Absolutely brilliant, loads of product options & you can customise everything to your liking. Incredibly fast to respond to any questions and queries you may have. Many thanks!

Purely Little

Mar 07, 2025  on Shopify

Had some small technical issues that i needed to sort out. I used the customer chat to ask some questions regarding technical support . The technical team was able to access my store and make the slight adjustments very quickly, which worked out perfectly. Thank you.

The Underfloor Heating Store

Mar 07, 2025  on Shopify

A fantastic app that streamlines the ordering process for our customers, allowing them to effortlessly add relevant products without the need for manual searching. The intuitive settings make setup quick and hassle-free, enhancing both convenience and efficiency!

SHARES DESIGN

Mar 06, 2025  on Shopify

無料でここまでのオプション設定ができるのと わからないことがあればチャットのヘルプで気軽にリアルタイムで対応していただけ、日本語にも対応しているのでとても使い勝手が良いアプリだと思います。

R1:16 Designs

Mar 06, 2025  on Shopify

Globo has worked great for my small business. I am able to provide my customers with multiple options on each listing which is just what I needed as I make personalized items. I had a question and they answered and solved it via chat in a timely manner. Rosie was very kind and helpful when chatting with her. Thanks Globo!

Tulips

Mar 06, 2025  on Shopify

It was Great. Customer Support "Helen" remarkably resolved my issue and keep me updated because it was long Process Really Great experience and im using this app from 2 years. its been excellent search. Thanks

meritkitchen

Mar 06, 2025  on Shopify

Helen from Globo provided excellent customer service! She fixed my issue quickly, responded fast, and was very patient.

VELOCE®

Mar 06, 2025  on Shopify

Globo Product Options is one of the best app on the Shopify store for managing multiple variants. Rosie from Globo has been incredibly helpful and responsive. Thank you so much, Rosie!

Orb Weaver 3D, LLC

Mar 06, 2025  on Shopify

Helen was very attentive. She was quick, efficient and professional. Thanks so much for your help Helen!

majorscale.rc

Mar 05, 2025  on Shopify

top quality service! Helen helped me out big time, very quick responses and very professional! sorted out my stores issue in minutes! Thanks Helen!

Digits | Apple Authorized Reseller

Mar 05, 2025  on Shopify

Excellent customer support. Thanks to Helen! She helped with so quick, and she is very firendly. Thank You

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