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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,218)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Abc Embroidery

Nov 05, 2024  on Shopify

Helen customised the layout for me to match the theme of our shopify. Fast, great communication. Thank you so much Helen!

MakeMeABook

Nov 04, 2024  on Shopify

The app itself is quite flexible - we have quite a specific use case and it almost perfectly covers it. But mostly appreciate the customer support, happy to help to set up some customization

Swiss Cake Toppers

Nov 04, 2024  on Shopify

highly recommended. i was also helped very quickly with the free subscription and a perfect solution was found. The app works great and the support is always available. Thank you Jay for your help!

Giftsidear

Nov 04, 2024  on Shopify

Helen helped me solve a very important problem. Thank you very much. The service is very good and patient. I highly recommend this app. I have been using it for a long time.

Nery McAlister's Boutique

Nov 04, 2024  on Shopify

Quick respond. Kind, listened, answered all my questions. I appreciate all your help. Stay blessed! And continue to help others!!! Helen, keep up the great work!!!!

Altcultures

Nov 04, 2024  on Shopify

Been liking the app so far. Have only been using it for a month but definitely an upgrade from the previous one I've been using. Super easy to contact someone. I have been able to get a hold of a live cha person in under 5 minutes.

TUNAY.CO

Nov 04, 2024  on Shopify

Hello, today I have received many messages from my customers that the photos are not uploaded, I tried it myself but the file upload feature does not work, I lost dozens of sales due to this situation, please fix the problem as soon as possible.

SignExperts

Nov 04, 2024  on Shopify

Customer service was very helpful and solved the problem without any problem, it's great!(Thank you Helen.)

My Store

Nov 04, 2024  on Shopify

Rosie was absolutely phenomenal! This was my first time ever having to request assistance via chat from an app within Shopify. She walked me through every step of the way and was very patient. I would highly recommend chat services from her again.

Corey Paul Golf

Nov 03, 2024  on Shopify

Extremely responsive and helpful customer service. I chatted with Rosie because I needed help formatting some of my options and I couldn't figure out how to do it on my own. She had it fixed within minutes!

TianaLuxe

Oct 31, 2024  on Shopify

I have used Globo Product Options on multiple sites. Excellent product and customer service is top notch. Highly Recommend!

Downtown Juliet

Oct 31, 2024  on Shopify

Very good. After comparing several apps for variant, I choose this one. When you go demo page, you can find demo site based on your business sector, and it looks very good. Plus, I choose this app because it has pop-up & modal option. I guess others don't have this option. Have great expectation on this app. Thanks for great service.

Sena Online Store EU

Oct 30, 2024  on Shopify

Globo’s support is top-notch. I reached out, and Helen and their engineering team helped me right away. I strongly recommend the app.

OnlyInboards

Oct 30, 2024  on Shopify

The support is top notch. I was provided a video explanation of how to set up my product which was super helpful. I think the app is just what I needed and hope the support continues to be this good!

Enlighten Jiu Jitsu

Oct 30, 2024  on Shopify

This product is a great solution when selling customized product. The product support team has been fantastic and helped me with a couple of questions/ issues I’ve had and managed to resolve them quickly each time!

PortaKeeper LLC

Oct 29, 2024  on Shopify

We use on 3 stores. Takes a second to figure out, but really quite easy. Customer support very good, always has things taken care of within 24 hours or less.

Sublimation Blanks UK

Oct 29, 2024  on Shopify

Only just downloaded the app and wasn't sure how to set it up. Luckily I got connected to Rosie, who went above and beyond to help me do that! She was really friendly and professional, hoping I will get connected to Rosie again whenever I need help with the app! A big thank you ❤

My Store

Oct 28, 2024  on Shopify

Customer Support is responsive and helpful, platform is designed well with UI experience in mind. You can implement conditional logic/product add ons just as intended. Great app if you don't know how to code and need it to look beautiful whilst selling product options.

NIMAGiftsCo

Oct 28, 2024  on Shopify

Very good app. If you have a lot of customizable and personalize products, this is an app that will help you get all the information that you need from a buyer.

Your Furry Friends Direct

Oct 27, 2024  on Shopify

It's a great addition to personalized product pages, and they really helped me out, and quickly, when I contacted them for help.

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