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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,908)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Nilly Candle

Sep 24, 2024  on Shopify

Helen a compris rapidement ma demande et a pris le relais dans l'exécution de ma demande ! clair, rapide et efficace. Merci beaucoup !

Cindy Pretorius

Sep 24, 2024  on Shopify

The customer service is fantastic. Rest assured if you need any help, they will be there to help thoroughly. I’ve tried other apps and their “help” was appalling honestly. So far Rosie and Mike has helped me and, thank you for EXCELLENT CUSTOMER SERVICE

Artigiano Del Libro

Sep 23, 2024  on Shopify

L' app è veramente rapida e intuitiva. Ma il meglio è venuto dopo. Quando ho avuto bisogno di fare una modifica ho scritto al servizio clienti e Helen, molto zelante, mi ha aiutato nel giro di pochi minuti. 10 e lode.

Tixhub

Sep 23, 2024  on Shopify

Great techincal support from Helen assisted within seconds and knew exactly what I was needed and helped out

Leather Hero Australia

Sep 23, 2024  on Shopify

We are only at the setup stage with this app but the support has been exceptional and the functionality of the app appears to be equally impressive. It looks good and does what we need. Thank you!

Sweet Cotten Tails

Sep 23, 2024  on Shopify

Very easy to use Customer Service is fabulous, and they always respond quickly. Helen resolved my problem within the same day

Juniper & Maple

Sep 22, 2024  on Shopify

Does exactly what i need and customer service is always easily available and get back quick with a solution, that's all a business owner needs!

SuccesPlanner DE

Sep 22, 2024  on Shopify

We needed more options for our products than the standard 3 from Shopify. It works great, and the helpdesk is on-point (when you are a beginner like me, this helps to speed up the process). It feels smooth!

Crafty Construct

Sep 22, 2024  on Shopify

Very useful app. Just the right fit for my door-selling business. Also, the support team is very friendly and quick to reply. Shoutout to Helen :)

The Tailored Tales

Sep 22, 2024  on Shopify

The support is amazing. I got Helen to help me out with all my questions and she did it super fast and super comprehensively. The app also works really well - good options

eclipticaustralia

Sep 22, 2024  on Shopify

Rosle from Global Products Options was very helpful in assisting me today with my questions, providing advice and helping me fix some issues. Thank you so much for the support guys!!

Farana-créations

Sep 19, 2024  on Shopify

au top ! j'ai pu mettre plus d'options pour mes articles et comme je ne suis pas professionnel de l'informatique, j'ai demandé de l'aide et en 2 mins quelqu'un a trouvé une solution avec le chat en ligne. Au top et gratuit !!!!!!!

BHelmi

Sep 19, 2024  on Shopify

Thanks to Helen for her patience and help! She provided me with the relevant code, which I was able to manipulate and modify the font and swatch shape of the application to match our website design!

「うちのこ」セルフプロデュース専門店 はこころこ

Sep 18, 2024  on Shopify

PREMIUM PLANを利用して半年ほど経ちますが、最近はアプリの日本語対応もがんばってくれているおかげで、特に不便なく利用しています。 問い合わせサポートも迅速かつ的確で、メールを送るとすぐに返事がきました。Thank you Helen ! ひとつリクエストするなら、Proプランで増える機能(自動化)がどんなものなのかもっと詳しく知りたい。デモストアを見てもよくわかりませんでした。

Zenir

Sep 18, 2024  on Shopify

Rosie, The support staff were really nice and helped me out. This app is well worth the money. The quick response to questions, live dialogue and proactive help makes it stand out from other apps.

do+dare undie co.

Sep 18, 2024  on Shopify

The app has lots of great features and works well! I really like that I can customize the CSS to make it look just about any way I want. The support team are really helpful, but it sometimes takes a short while for them to write back - but they do a great job!

Primrose + Ginger

Sep 18, 2024  on Shopify

Rosie was an angel! She took the time to guide me and support me with setting up the app. She is lovely and it was seamless support!

Fede3D

Sep 18, 2024  on Shopify

Ormai uso questa app da anni, la consiglio a tutti sia nella versione gratis che nella versione a pagamento! WOW!

Voodoo Apparel

Sep 18, 2024  on Shopify

A very powerful app, lots of features but very straight forward, the customer service is excellent - the team are always on hand if needed. I would like to personally thank Helen for all the help too!

Feathers and Stone

Sep 18, 2024  on Shopify

Loving this app so far. Support is amazing - Helen was super responsive and got the app working and customised (very promptly) as per our needs. Very happy!

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