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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,908)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Noelou

Sep 04, 2024  on Shopify

This app is amazing and working perfect. But the customer support with "Helen" was spot on. Thx again Helen!

Jaymes Paper

Sep 04, 2024  on Shopify

I highly recommend this app! I was previously using another product customization app but it had limited functionality and Globo has been incredible so far and looks seamless on my Shopify site. The customer service is absolutely amazing as well. There was a glitch in the integration on my website and Helen ensured it was resolved quickly!

Wheelie Tees

Sep 03, 2024  on Shopify

I was given a lot of help from Helen. She didn't let me be forgotten. I'm happy with the support I got. I'm not able to put my customized item in the cart for some reason, when I charge a fee for the customization. But if I leave it off it all works great. I'm very happy with how it makes my product page look.

PUT ON LOVE + MARKET

Sep 03, 2024  on Shopify

Rosie helped me so much! She was kind, quick, responsive, and so smart! Thank you for creating such an amazing experience and client support.

The Rad Mama Shop

Sep 03, 2024  on Shopify

I love that it allows me to change options for multiple products all at once instead of having to go into each product listing to change things. The customer service has been incredible since day 1 and I have had to reach out a couple times for questions and they have always been fast and helpful!

Dynacore Technologies Pte Ltd

Sep 03, 2024  on Shopify

Good customizations option, the customer service was very helpful as well. Looking forward for more design customization in the future.

AutoTecknic USA

Sep 03, 2024  on Shopify

We’ve been using Globo Product Options for sometimes now, and it has truly exceeded our expectations. It’s hands down the best app for managing product options and variants on Shopify! The app is incredibly user-friendly, making it simple to customize and configure even complex product setups. We were able to quickly get our store’s options organized without any hassle. What really sets Globo apart is their fantastic customer support. Whenever we had a question, their team was easy to get in touch with and always responsive, providing fast and effective solutions. Whether you’re a beginner or have more experience with Shopify, this app is a must-have. Highly recommend!

Harmone

Sep 03, 2024  on Shopify

We sell items with MANY variables and Globo has been great for organizing our product pages. Also, the support woman Helen was really quick to respond to my inquiry and helped solve my issue in minutes :)

Naloop - Super Natural Care

Sep 02, 2024  on Shopify

The app works well and you can manage quite well on your own. If you need help, Helen is there. She has just configured the Image Swatches for me. She worked perfectly, was quick, friendly and the communication was great. I can recommend the app and Helen's support to anyone.

MIZIZI

Sep 02, 2024  on Shopify

Extremely friendly and helpful customer service. Shoutout to Helen for the swift response and conflict resolution!

דלתות דרור

Sep 01, 2024  on Shopify

Second site I use this app on, it is beyond and above my expectations. It could use some nice to have feature like showing the swatches as a slider, but overall it is very versatile and useful. Rosie, from the support was very nice to me when I needed help and had some questions. My verdict is it is very recommended to use the app.

Sewn by Stephanie

Aug 31, 2024  on Shopify

This app has worked great! I needed help with an entry and used the chat function and received great support with a resolution within minutes.

Nix Studio Co.

Aug 29, 2024  on Shopify

I have used Globo for a few years now and have contacted them on a couple of occasions and always found them very responsive and helpful. Overall the app is very straightforward to use and set up and I like that I can automate option sets to speed things up. Recently I reached out to inquire about changing how the add-on prices show in the cart and Helen quickly got on to it and had it modified for me within a matter of minutes. Highly recommend!

柏木工株式会社オンラインストア

Aug 28, 2024  on Shopify

This app is so useful for who want to make more variant options. There are so many features, and very easy to use. I really like it.

Critter Lane

Aug 28, 2024  on Shopify

Not only a great customization app but their customer service is next level. Just interacted with Helen and as per usual, responses were prompt, helpful, and always courteous. I am a life-long member.

Grayonet

Aug 28, 2024  on Shopify

I will recommend it because it makes variants available to the user so they can diversify their product

Charlay Creations

Aug 28, 2024  on Shopify

Worked perfectly to add multi colour, multi choice swatches to my checkout and the customer service was next level (I would steal Rosie and hire her for my team in a second :)

Frozen Service EU

Aug 27, 2024  on Shopify

We tried using variants and other options native to shopify to try to achieve what we were looking for with a product that requires alot of info from a customer but couldnt quite get there - I then found this app and it was the perfect solution. Easy to setup and heaps of great options, we now use this on multiple stores for different types of products. Support is also great whether it be for a design or technical issue, they are always fast to respond and get things sorted - shout out to Helen who has helped me out a few times with this app and always does a great job.

Reslides GmbH

Aug 26, 2024  on Shopify

The app works really well and Helen from the support team always knows an solution for our problems.

Mishka Bakery

Aug 26, 2024  on Shopify

Great app, really offers a lot and you can customize everything you need to. Also great customer support, they respond immediately! Highly recommend!

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