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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,220)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

EMIRISTIC

Jan 21, 2024  on Shopify

Great service. Great communication. Rapid response. We had trouble turning on the application after updating our theme. We contacted them and within only half an hour. Problem fixed. They even told us how to fix the problem.

irwinfitness

Jan 11, 2024  on Shopify

Have been using this 3rd party app for awhile and love it. What is making me write this today is a recent incident that caused some issues on our website. I was removing some unwanted apps from the store and somehow this app was deleted. This was extremely worrisome as we had spent a great deal of time creating custom options sets for each of our products. Long story short after it was reinstalled there was no infromation. I contacted customer service with a glimmer of hope that the data could all be returned. Within 2 hours they had got back to me and by morning all of the data was restored. This was a huge relief as we had paid our developers alot of money to customize the website. Just wanted to say thankyou to the app team for being there when needed!

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