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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,908)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Modern Auto Parts

Oct 16, 2024  on Shopify

Rosie was extremely helpful. She understood what I needed doing and did it very quickly and professionally. Fantastic app and staff.

Reborn

Oct 16, 2024  on Shopify

Me han atendido en minutos, resolviendo con mucha atención y profesionalidad mis problemas, Muy contento con el servicio! La persona que me lo ha resuelto todo es Helen!

CAF (Classy And Fit)

Oct 16, 2024  on Shopify

My color swatches weren't showing, but when I contacted support, their cooperative staff quickly fixed it on their own. Great service!

Mavis Handmade

Oct 15, 2024  on Shopify

Customer support was rapid and very helpful - thank you Rosie. The app itself is great so far, giving me flexibility that I need, similar to modifier sets in Square but able to link to inventory. They are very willing to help out with changes and made it easy for someone like me who is new to Shopify and getting a store up and running.

The Oxford Weaving Studio

Oct 14, 2024  on Shopify

Helen was SO helpful. She understood what I needed doing and jumped in and amended so quickly. She was so polite, honestly, such a small thing has made a BIG difference to me.

Grandekor

Oct 13, 2024  on Shopify

Helen was absolutely wonderful to work with. She was incredibly patient, and efficient and went above and beyond to ensure I was satisfied.

AUTO SHOP

Oct 13, 2024  on Shopify

Parfait, remplis parfaitement ce que je cherchais. L’équipe est au top pour coder de sorte à ce que l’application soit exactement comme voulu, super réactifs et agréables ! Encore un grand merci à Rosie pour son aide suite à la mise à jour de mon thème qui a nécessité de reprendre les options cachées par codage !! Je recommande !

Laura Elizabeth

Oct 12, 2024  on Shopify

I just started offering personalized engraving on my site and needed to offer more variants/options than Shopify offers. Shopify suggested Globo. Helen and her team were quick to respond and help me activate my account. They used my brand hex color and kept everything on brand. I couldn't recommend this app more. It relieved a massive headache for me!

Ash & Rain

Oct 10, 2024  on Shopify

Great, user friendly app to customise variable product options. What's even more impressive is the exceptional customer service. Both Helen and Jay responded to my question quickly and fixed my concern promptly.

Visée Bijoux

Oct 10, 2024  on Shopify

très bonne application, dommage que l'on ne peut pas cumuler plusieurs jeux j'ai contacté le service client pour m'aider. Mike a été d'une très grande aide. Merci beaucoup

Hey Queen Co

Oct 09, 2024  on Shopify

The Globo Product Options, Variant app has been a game-changer for my Shopify store. It allows me to customization options like dropdowns, checkboxes, and text fields, making it perfect for stores with complex product variations. The app is easy to set up with its drag-and-drop builder and integrates seamlessly with my store's theme. The customer support is responsive and helpful, making the setup process smooth. Overall, it's a great value for the features offered and perfect for adding a personalized touch to my product pages.

Freedom by Planners

Oct 09, 2024  on Shopify

Every time I contact support, the problem is solved within minutes. So the app is great, but so is the team behind it!

NiZe Online

Oct 09, 2024  on Shopify

I love using Globo, really easy to use and the Customer Service so helpful. I got problem and they helped me a lot. Love it

The Classy Elephant

Oct 08, 2024  on Shopify

I have had a great experience so far with this app. My Rep Rosie was patient with me and walked my thought the set up process. She provided screenshot and videos to help me understand the app and how to set it up correctly on my Shopify account. She stayed with me and answered all my questions until I felt comfortable with the app and how to use it!

RISE The Candle Studio

Oct 08, 2024  on Shopify

Helen was great, responded so quickly and was able to put all the variables on my customers printout, as they were not listed when I printed it. They are now, which is great! Thanks

MA TIERRA

Oct 08, 2024  on Shopify

Hélène ❤️ très bonne technicienne qui a été très réactive ! Je recommande totalement l'application.

AUTO SHOP

Oct 08, 2024  on Shopify

Parfait, remplis parfaitement ce que je cherchais. L’équipe est au top pour coder de sorte à ce que l’application soit exactement comme voulu, super réactifs et agréables ! Je recommande !

Kawai Jewellery

Oct 08, 2024  on Shopify

Amazing app with great support! Rosie was super helpful and efficient. I can't recommend this app enough.

BeVizabele

Oct 08, 2024  on Shopify

Great app. Everything is presented quite clearly, and what is not clear, the consultants of the app help very efficiently! A BIG Thank you HELEN <3

Empire Jewelers

Oct 08, 2024  on Shopify

Amazing customer service had issue with one time they solved in few minutes... and staff is very supportive. i will recommend this app its very easy to use and gives you alot of features

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