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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,218)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

YAYA SPORTS

Jul 17, 2024  on Shopify

Amazing app with seamless expereince. Furtherly, their support team is one of the best teams on Shopify. They will support you swiftly, solve your issue, and tell you how they fixed it - and this was at 3AM! Would strongly recommend.

Sakura Signatures

Jul 17, 2024  on Shopify

Helen helped me out with some website layout and was SO HELPFUL. I was hesitant to pay for the fee at first but with this customer service it makes total sense and is worth it! Thank you so much!

Five Cinnamon

Jul 16, 2024  on Shopify

Globo Product Options is an amazing app that has truly transformed our Shopify store. The app is incredibly user-friendly and allows us to offer a wide range of customizable options for our products, enhancing the overall shopping experience for our customers. What sets Globo apart is their exceptional customer service. They respond with lightning-fast speed and are always ready to assist with any issues or questions. One feature we particularly love is the seamless integration with our store, which has made managing product options effortless. Highly recommend this app to anyone looking to add versatile product options to their Shopify store!

www.shoppingkoenig.de

Jul 16, 2024  on Shopify

Helen is a very nice and dedicated employee. She solved my problem within a few minutes. Thank you very much

VenturingEarth

Jul 15, 2024  on Shopify

Amazing customer service, sent out an email for help and received help almost instantly. Super friendly, quick and helpful. Would recommend.

PoppyPack

Jul 15, 2024  on Shopify

Non-existent live support. There's a "Start a Live Chat" button but clicking it literally does nothing... How does this app have 2,000+ 5 star reviews?

PosterJunkie

Jul 15, 2024  on Shopify

They are always super helpful with all problems you might have. Great working app and great support!

Viera Blooms

Jul 15, 2024  on Shopify

We've been using this app for a year now and recently discovered its customizable theme feature. The chat support has been incredibly helpful and responsive to our inquiries. We appreciate the great service!

Spex Adda

Jul 14, 2024  on Shopify

The customer support for this app is outstanding! They were prompt, knowledgeable, and resolved my issue quickly. Excellent service—truly appreciated!

Well, Hi!

Jul 14, 2024  on Shopify

The app has been easy to use and the support, when needed, has been quick in response and helpful with solutions.

ThePearsonShop

Jul 14, 2024  on Shopify

They were able to address an issue we were having with the options working correctly on our website. Now everything is working correctly, thank you!

Michelavgioielli

Jul 14, 2024  on Shopify

Applicazione molto intuitiva per personalizzare i prodotti, team assistenza disponibile per qualsiasi dubbio o problema .

Luxury Affordable Restrooms

Jul 10, 2024  on Shopify

This app is so useful! I use it on two of my stores and the customer service is always quick, nice and helpful! I would recommend this app if you want different variants.

The21Suns

Jul 10, 2024  on Shopify

Super great service! I reached out to them about an issue and Helen responded quickly with a solution. I absolutely love the customer service and will continue to use globo :)

IWINLY

Jul 10, 2024  on Shopify

OMG, Helen was amazing! I had a small (user error) issue and she fixed it so quick! Picture directions and all. Thank you, Helen!

bbgourmet Loja

Jul 10, 2024  on Shopify

An amazing app, does exactly what we are looking for. A good alternative to shopify variants. I recommend it.

Lua Banana

Jul 10, 2024  on Shopify

Very good app. I had some doubts at the beginning with some configurations and Helen from Globo was super quick to respond and help with my questions. Everything was resolved thanks to this fantastic support.

Drapeful

Jul 09, 2024  on Shopify

The app is constantly updated and optimized, always providing better service to the customers, this is the best add-on option app!

Chrisraw Store

Jul 09, 2024  on Shopify

Great app easy to use interface super enthusiastic support, will recommend to many friends if needed Thank team

circleandsquaredecor

Jul 09, 2024  on Shopify

We found Globo after spending a long time with a different product options app that promised so much and was top dollar...but constantly was a headache to deal with and broke down! Globo is SO much better than our old app! If you are debating between apps - stop and just pick Globo!! My store heavily uses personalizations in very intricate ways...and I've broken so many apps because of it. Globo has been amazing! The logic behind how it works and how to set it up is impeccable and much easier to maneuver with when you need changes. And the best part?! When there is an issue - Globo's team fixes it right away!! They adjust code quick to make sure everything works flawlessly. Their support is unstoppable! The best part is how quickly your changes are updated - it's SO much faster than other apps AND you can actually import your personalizations!!! Which is a HUGE time saver, there are very few apps that can do that AND work well.

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