Hello, today I have received many messages from my customers that the photos are not uploaded, I tried it myself but the file upload feature does not work, I lost dozens of sales due to this situation, please fix the problem as soon as possible.

Customer service was very helpful and solved the problem without any problem, it's great!（Thank you Helen.）

Rosie was absolutely phenomenal! This was my first time ever having to request assistance via chat from an app within Shopify. She walked me through every step of the way and was very patient. I would highly recommend chat services from her again.

Extremely responsive and helpful customer service. I chatted with Rosie because I needed help formatting some of my options and I couldn't figure out how to do it on my own. She had it fixed within minutes!

I have used Globo Product Options on multiple sites. Excellent product and customer service is top notch. Highly Recommend!

Very good. After comparing several apps for variant, I choose this one. When you go demo page, you can find demo site based on your business sector, and it looks very good. Plus, I choose this app because it has pop-up & modal option. I guess others don't have this option. Have great expectation on this app. Thanks for great service.

Globo’s support is top-notch. I reached out, and Helen and their engineering team helped me right away. I strongly recommend the app.

The support is top notch. I was provided a video explanation of how to set up my product which was super helpful. I think the app is just what I needed and hope the support continues to be this good!

This product is a great solution when selling customized product. The product support team has been fantastic and helped me with a couple of questions/ issues I’ve had and managed to resolve them quickly each time!

We use on 3 stores. Takes a second to figure out, but really quite easy. Customer support very good, always has things taken care of within 24 hours or less.

Only just downloaded the app and wasn't sure how to set it up. Luckily I got connected to Rosie, who went above and beyond to help me do that! She was really friendly and professional, hoping I will get connected to Rosie again whenever I need help with the app! A big thank you ❤

Customer Support is responsive and helpful, platform is designed well with UI experience in mind. You can implement conditional logic/product add ons just as intended. Great app if you don't know how to code and need it to look beautiful whilst selling product options.

Very good app. If you have a lot of customizable and personalize products, this is an app that will help you get all the information that you need from a buyer.

It's a great addition to personalized product pages, and they really helped me out, and quickly, when I contacted them for help.

The app is incredibly user-friendly and offers a wide range of customization options, allowing me to create detailed product variations with ease. The interface is intuitive, and it integrates seamlessly with my Shopify store. What truly sets Globo apart, though, is their customer service. Any time I’ve had a question or needed assistance, their support team has been prompt, professional, and helpful. They went above and beyond to ensure the app met my specific needs, even assisting with customizations to match my store’s design perfectly. I highly recommend the Globo Product Options app to anyone looking to enhance their product offerings—it’s an invaluable tool with outstanding support!

Good functions! Perfect for the customization product. Customer service is super helpful, especially thanks to Rosie.

I do what I can to figure out things on my shopify site. So I needed to configure an addon for a product page and was able to figure it out on my own after shopify support informed me that an app was used by a developer I hired - so I opened the Globo Product Options and was able to configure a variant without assistance. I had reached out to the app makers and they responded within 24 hours. Thanks for making an app that non-developers like myself can use!

I waited to write this review until I had more than one interaction with the company. The first was perfect, but I waited until the second to be sure... it was just as perfect! I needed some advanced customizations made to better suit the app integrations with my workflows and packing slip printouts. Helen and the crew were more than accommodating, professional, and fast at getting my requests done!

This app is worth its weight in gold. makes life sooooo much easier than adding a million variants. customer service is top notch as well!

Helen offered great service, once I explained my issue she fixed it and got me the info on how she did so.