Great customer service! They helped us to fine tune the App to our needs. We use the app to enable an easy way for our clients to choose our prints with and without framing. Great customer service! They helped us to fine tune the App to our needs. We use the app to enable an easy way for our clients to choose our prints with and without framing.

So far this has been a very flexible system meeting all of my needs. The customer support has been great with responses typically coming in minutes if not immediately. Highly recommend.

Looks great on the surface but extremely inflexible compared to other product option apps I have used. Really regretting investing so much time implementing this app on the booking element of our site. Suggestions to their support team on what are quite simple implementations, and would make this app best in class are met with a "no we can't do that" from their support team. Back to the drawing board and finding another solution unfortunately.

helen a ete tres professionelle et m'a apporté la solution efficace à mon probleme expezrience tres postive je recommande merci

J'étais très déçue à cause d'un dysfonctionnement de l'application. J'ai laissé un commentaire ici et j'ai été contactée de lendemain. Ils ont résolu mon problème en moins d'une heure. Merci beaucoup !

無料で使用できるプランもあり、とても便利だと思います。デザイン等は有料版でないと自由に変更はできませんが、シンプルに使用するだけであれば無料版でもかなり使えます。また、サポートもしっかりしており、システムで何らかの干渉があり価格表示に不具合が出た際に問い合わせたところ、すぐに解決していただけました。対応も早く満足しております。対応いただいたHelenさんありがとうございました。

Parfait, j'ai eu l'occasion d'échanger avec deux personnes via le Chat et elles sont été très disponibles et à l'écoute. L'appli fonctionne parfaitement.

The app is very good, with many options for product customization and it's easy to set up. However, the fact that the price add-ons are considered as specific products is not what I expected. For orders discounted with a minimum quantity of items, the add-ons will be counted as a separate item, which is not good. The add-on should be set up as a variant of a product, and not as a product itself. If this is not a problem for your store, I would definitely recommend the app.

Une application bien faite et un service client réactif et de qualité . Helen est toujours là pour nous aider, et toujours aussi agréable . Merci !

Love this app, very easy to use. Customer service is amazing. Rosie did a great job resolving my issue and was very quick.

Very helpful! This app allows our organization to create a comprehensive sales page that clearly presents the many available options for our annual event. It makes it easy for participants to tailor their experience — all in one place. So much clearer and more efficient for everyone involved! Also, the customer service has been excellent — responsive, timely, and quick to resolve the issue I encountered. Removed a star for the very basic look of the option form.

Rosie was INCREDIBLY helpful - straight to the point and had an answer for every one of my questions. Responded in a timely manner !!

Iris and Gemma have been amazingly helpful getting everything set up and styled onsite. App offers so much functionally that we didn't have before.

Helen was incredibly helpful and attentive. She took the time to understand my concerns and provided clear, thoughtful solutions. I truly appreciate her patience and professionalism. Excellent service!

This app is great! We use the Premium Plan, which has everything we need to make product customization a very straight forward process for the customer when making a purchase. It's also very easy on the admin side to set up. Their customer support is also the best! Steven got right back to me (like within 5 minutes) with the solution to my question. I also have a very specific color-scheme for my site, and support was able to accommodate by adding custom CSS for me multiple times. If you plan on selling custom products on your site, I could not recommend Globo Product Options more!

I am happy with the app! To improve: Couple of feature I would like to request is 1. link image with option (ie. Font etc) which I was told that it's not supported. 2. Live customised product view option(very important for personalised product to increase conversion rate. Support was good and very helpful. So please keep up with good support, that makes a huge difference. Thanks

Customer service is fantastic. They have fixed all my issues in a mtter of minutes. It's rare to find this quality of service.

This has been a very helpful app for us to deal with engraving options. The price is reasonable and the support has been excellent!

I was having issues accessing my created templates, hopped on to the online chat and spoke with Gemma. She was able to assist me and resolve my issues with ease. It all working again! Fantastic customer service! The Globo Apps are fantastic and a must have!

We’ve had a great experience using Globo Product Options for our Shopify store. The app is powerful and covers all the advanced needs we have — from conditional logic to custom add-on pricing and image swatches. A special thanks to Helen from the support team — she was incredibly patient, professional, and helpful throughout the entire process. She took the time to understand our needs and guided us step-by-step until everything worked perfectly. Globo is not just a great app — their team makes it even better. Highly recommended!