I’m loving this app. It provides me with all of the options I was looking for. And the customer service is fantastic as well. I had an issue that I emailed about and Helen got back to me the same day with a fix. She was great.

The app is super easy to use and whenever I have an issue, the support team responds quickly and very kindly. Special thanks to Rosie for her amazing help!

Phew. This is a really tough one. Unfortunately, it doesn't work directly with the Horizon theme from Shopify. I think that should have been the bare minimum. I got the annual version, and now it doesn't work. Support told me to contact Shopify — that’s not how you create satisfied customers.

Very useful app and the customer service is even better! Helped me customize my options down to the tee perfectly. HELEN was a great help, super responsive and professional

I like to figure things out on my own but I am impatient and often get interrupted by customers so I often miss the little details that are important in getting apps like this to work. Gemma and the rest of their amazing support not only helped me with lightning speed and helped me learn a few things along the way. They also did most of the work in integrating the secondary app to set up preorders. The assistance was much appreciated and helped me run our business better.

Avevo necessità di implementare una App per aggirare i limiti delle varianti di Shopify e devo dire che questa App funziona molto bene, ho avuto delle difficoltà iniziali, prontamente risolte tramite il servizio clienti, mi sono confrontato con "Henry" che mi ha supportato egregiamente nella risoluzione del mio problema, IL BAULE DI NONNA ELVIRA ringrazia.

I had an issue with the app, but managed to resolve it in minutes thanks to Henry's help from customer support. Thank you!

acabei de utilizar o apoio, fui atendido pela Gemma, foi super cordial e profissional, estou muito satisfeito. Obrigado

App has a lot of great features of setting up options, BUT there is no tracking of orders that your option set was used. Talked to representative and asked what the orders in the past 30 days is used for and she said it didn't track the option set orders?... Analytics is a basic need for companies and this app can't do the basics

Henry offered excellent and punctual support. This is the second time I've used this app on my stores. Would highly recommend for a cheap and easy way of including product personalisation.

We’ve worked with several Shopify app providers, but Globo Product Options stands out, not just because the app itself is powerful and flexible, but because of the outstanding support. Helen has been an absolute gem: incredibly fast and solution-driven. Every request we’ve had, she understood instantly and implemented it faster than we thought possible. You rarely come across support like this, it’s what makes the app truly exceptional. THANK YOU!!!!!!! Highly recommend!

So far, so good and the support has been amazing! Shout out to Rosie for going above and beyond to help me and improve the set-up. Thank you!

Henry went above and beyond to help me get fully set up with the app! He was extremely knowledgeable and kind. 10/10 customer service from this app

So far so good, customer service is helpful. Spent hours in shopify trying to get coding to work to add some additional options for products and went nowhere. This thing I was able to do it in minutes. I started on the free version but had to go up a notch due to needing the option for customers to upload photos, I was a little disappointed customers can only upload one photo unless I again upgrade. I didn't want to commit to that just yet so left it as is.

Whenever I need help with this app the support team is always super quick with their responses, and willing to help in any way. Any issue or question is easily resolved and answered.

Excellent app that helps me overcome the Shopify variant limit and also provide many customized product options, color swatches, check boxes, etc. Support is excellent, I needed some help and support was quick to answer me and provided an easy solution.

Solid app, even better support Tried a bunch of product options apps, but this one actually delivers. Simple, flexible, does what it promises – and clean UX too, which is rare. Now let’s talk about the support – absolutely great. Special thanks to Helen, super fast replies, even the smallest UI issues were handled with care. Feels like having VIP support. Really made a big difference. Highly recommend it – a total winner. Trust me.

Fantastic app and Fantastic help from Rosie! I've had it since 2021 and the one time I had issues with add on pricing I reached out. I sent an email thinking it would take some time I started a chat and got assigned to Rosie (It was 3:00am est so I was shocked someone was online). Rosie was kind and patient and after finding out the issue I was having (we exchanged photos) she was able to access my website, troubleshoot and fix it! I was shocked by how fast everything was. Ive had many apps and alot of customer tech support, but never an experience so smooth and fast, Im incredibly relieved. Thank you Globo team! and Thank you Rosie for relieving my stress

Rosie is so wonderful! I just started using it, and there were many settings that were unclear and small problems kept coming up. She patiently helped me solve every problem. With this kind of service attitude, I will continue to use this app.

Gemma was an absolute game-changer for our website. She took the time to understand our brand and completely elevated the look and feel of our site. The custom color palette she selected gave everything a clean, cohesive, and professional edge, and the font choices brought the perfect balance of boldness and readability. What really stood out was her attention to detail and how effortlessly she tied everything together visually. Thanks to her design work, our website now truly reflects the quality and purpose behind our brand. If you're looking for someone who can transform your site into something that looks sharp and intentional—Gemma’s the one.