I was having a hard time creating text fields and options for my ordering system. Until I was recommended by a Shopify Customer Service to this app. It was simple to use, I also got help from Helen, one of the staff working in Globo Product Options, She is very prompt and her service is just really on the ball.

I had the pleasure of interacting with Helen from the support team, and I cannot say enough about how exceptional she is. From the moment our conversation began, it was clear that Helen is not only incredibly knowledgeable but also deeply committed to providing top-notch customer service. Her patience and understanding made me feel valued and supported throughout the entire process. Helen went above and beyond to ensure that all my concerns were addressed, and her friendly demeanor made the experience even more pleasant. It's rare to encounter someone as dedicated and supportive as Helen, and I truly appreciate all the help she provided. She’s a true asset to the team!

Je recommande, l'application fonctionne. J'ai demander de l'aide via le chat, un agent de support ( Helene) ma aidé de manière très rapide et aimable :)

Thank you for the prompt help from the Globo team. Much appreciated. Their service, especially Helen their staff is very helpful to help me with the theme setting.

Amazing customer support, I had several changes to the functions and look of the app through live chat. They were very patient and knowledgeable and provided all the answers that I needed.

I've always used the app successfully. Had an issue recently and customer service took care of it quickly. Thank you!

Only just downloaded the app, but so far so good - Helen was super helpful as I am not the most knowledgeable shopify user! Thank you for your patience and support.

Great app, does exactly what it should and the service is extremely good, live chat is available within minutes and can help with any problem.

I had a question about a feature and Helen was very helpful I highly recommend this app for product personalisation!

Useful and a easy to integrate with your theme. Also, good option so customizations do not alter your shopping cart (if item with variant is deleted from cart, the variant is automatically erased as well, other apps leave the variant on the cart which is a problem). Also, receipts on terminal print out well and clear, with the variants specified clearly, it is easy manage orders at the store. Good customer support!

It took a hot minute to figure it out, but Rosie was amazing in the chat option and helped me figure it out. I granted temporary access to her for her to help.

I reached out to Customer service regarding the backgrounds on their dropdown lists not properly displaying. Helen responded letting me know she was the employee assigned to assist me and she will let me know when my issue was resolved. Within 20 minutes, I had my issue solved :) great customer service! Thank you again, Helen!!

Great app that hit all of our checkmarks. We recently had an issue that we were unable to figure out so we contacted support. Helen was a great help, kept us updated, and let us know that the issue had been resolved in a very swift manner.

Great Support, help me straight away to fix my issues with add on price. The app is very easy to use and the support team is amazing.

IMPORTANT NOTE: The customer service is AMAZING!! I have contacted them twice and each time they have been wonderful! I have to admit I am still in the testing stages, but I almost have it set up the way I want it and so far everything seems to be working exactly as I had envisioned. I have fought with Shopify since 2017 looking for something that would allow me to add indefinite options in a way that would make it easy for my customers to order and allow me to choose specific products for each template. Not being able to do so has basically paralyzed me with frustration. This is the answer to my dreams. And ... I can't wait to get my website updated and start actually sending customers to it.

Great app but the strength is the support from Helen - super fast, knows exactly what we need and provides the solutions. 8+ years on Shopify Plus and this is exactly what we look for in an app. Look forward to trying out on my other stores...

Helen was really quick and efficient at responding to our question and could tell us what the limitations of the app are. She really helped us to make a decision about what we need to do for the future. For now, the app doesn't allow you to link through to products so customers can view what they are receiving. If this feature was added in the future, it would do what we want.

Customer service is great, Helen was very helpful and quick to help me solve my problem! I would recommend this app to everyone.

I’d thank Helen for her prompt responses, professionalism, clear understanding of the issue and most importantly reflected the true expectation of a service. I’d be recommending this app/plugin, even though I won’t be needing it at the moment just because of that. Thank You Helen

So far so good. Had Rosie assist me with some queries and niggles. She was super helpful in assisting.