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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,220)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Online Ordering Portal

Jun 26, 2024  on Shopify

Tried many apps like this in the past, but this is the best of them. Great and quick customer support when it's needed

だるまーと

Jun 26, 2024  on Shopify

It is a very good application. When I had a problem, Helen in support resolved it immediately. There is a contact form in the app and when I contacted her, I got a reply within 30 minutes. She made some tweaks regarding the problematic UI and gave me a good explanation of the cause of the problem. Thank you Helen.

GIGATE KSA

Jun 25, 2024  on Shopify

The app is easy to use and even though we faced many complications, the support team are very helpful and respond quickly most of the time. I recently chatted with Helen from the support team and she was very helpful and responded to my inquiry right away.

TEI-NEI

Jun 25, 2024  on Shopify

チャットでいつも待機していててくれ、今回もコードのバッティングによるサイトの不具合を30分で修正してくれました!Rosieさんありがとう!!

VAGAVE

Jun 25, 2024  on Shopify

One of the most successful programs for product customization. Additionally, the technical support team is very approachable and extremely attentive. Special thanks to Helen from the technical team.

abshockey.ch

Jun 25, 2024  on Shopify

Man I really had issues with the product options and couldn't solve it at all. I use computers every day and am alright in coding and such. But I could not figure out this problem at all. Then Helen from Globo came around and fixed the issue in a very short amount of time. I am very happy with the support I got.

Round Things

Jun 24, 2024  on Shopify

This is a great app for easy but also complex and unusual variant situations. It is pretty user friendly. They also have really great customer support. Really helpful, easy to reach and quick to answer.

Lademya Silks

Jun 24, 2024  on Shopify

I can highly recommend this app. Even though it was a free plan, they followed up with me very carefully until I understood the plan. Thank you very much.

Peppertees

Jun 24, 2024  on Shopify

I was seraching for a good and easy app where I can give offers to my customers to choose from multiple tshirt color (set of 2, 3 or 4 pcs) with individaul color and size as well in dropdown manner. I find this wonderful and easy app "Globo Product Option" where my search was ended. I would specially like to thanks to Helen, who gave her valulable time and managed to implement this app option just like I wanted to have in no time.

KINAMANIA

Jun 23, 2024  on Shopify

Helen was super reactive and helpful. I chose to start with the free version that I applied to two of my "Make Your Own Shoe" products. I was able to add static text / image variants and drop down menus. The app is super user friendly, and it works wonderfully on the front end. Love it !

Canal Furniture

Jun 20, 2024  on Shopify

I am extremely impressed with the Globo apps! they work flawlessly and have quickly become indispensable tools for me. The user interface is easy to use and navigate. What sets this app apart, though, is the exceptional support team. When I reached out for help; their response was incredibly fast and they resolved my problem. I highly recommend this and Globo's other apps to anyone looking for a reliable and well-supported solution.

Myfihu

Jun 20, 2024  on Shopify

This app is a must-have! It’s intuitive and simplifies everything on Shopify. Special thanks to Rosie for her outstanding support—she’s been fantastic!

Mokari

Jun 20, 2024  on Shopify

I am very happy to have been able to set up my store properly thanks to this app. I would especially like to thank Rosie for her exceptional assistance and support.

Stardust Candles

Jun 20, 2024  on Shopify

Simple, easy to use app; has plenty of different options to choose from. Rosie also provided quick assistance through the chat feature when I needed help. Highly recommend!

Cosmica Gioielli

Jun 19, 2024  on Shopify

Very useful app with a super customer service team! Shout out to Helen, she was very nice & kind and helped me solve some issues quickly!

Antea Social

Jun 19, 2024  on Shopify

It is our first time developing our store on Shopify and Globo is such a great feature for us to expand our variant options. They are fast in response and are very accommodating with requests. They get exactly what we are looking to achieve in terms of the design and outlook. Helen was such a great help!

Life of Riley

Jun 18, 2024  on Shopify

Rosie responded very quickly to our request and implemented changes that we were unable to do in record time. Thank you

ROJI日本橋 ONLINE STORE

Jun 18, 2024  on Shopify

オプション機能が使いやすく、長く使用させてもらっております。 また、サポートもしっかりとしていただき、不具合が起きた際は細かいやりとりやオンライン上で直接原因究明をしていただきました。 とてもおすすめのアプリです。 The optional features are easy to use and we have been using them for a long time. Also, the support has been excellent, and when problems have occurred, we have had detailed communication and direct online assistance to determine the cause of the issue. I highly recommend this app.

センイルJAPAN

Jun 18, 2024  on Shopify

デフォルトのバリエーションとこのアプリのバリエーションを組み合わせた際に、「カートに追加する」ボタンが2つ表示されていたため、チャットで問い合わせたところ、早急に修正対応をしてくださいました。

Karma Fairy

Jun 16, 2024  on Shopify

I was experiencing issues with my custom options for my products and could not figure out how to configure them properly. Rosie chatted with me and then configured them for me. I greatly appreciate the speedy response and friendly service. I am up and running smoothly, I recommend this app to help you configure you product options. Thank you!

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