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Customer reviews: Globo Product Options, Variant

Develop by Shopify

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,846)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

FREYARA Italia

May 16, 2025  on Shopify

JUST AMAZING! I've been searching for this for a long time and finally found an app that can implement functions

dtfintexas

May 15, 2025  on Shopify

I think it is one of the best applications on shopify. It works very well and the customer service is very good.

MilaTech Designs

May 15, 2025  on Shopify

Excellent Support and Great App The team at Globo has been super helpful and responsive. They solved my issue quickly and professionally. The app works great and is exactly what I needed for my store. Highly recommended!

My Store

May 15, 2025  on Shopify

This App is great! Rosie was very helpful when I needed it and made the process super quick and easy!

Creative Babes Fabrics

May 15, 2025  on Shopify

this app is the best hands down, customer service is amazing! I have tried many different apps and nothing beats this app and customer service! you will be so thankful if you give this app a try for your website!

Pokalbutikken

May 14, 2025  on Shopify

We have required assistance a couple of times from Globo and Globo ALWAYS delivers a quick and competent answer. My latest interaction was with Helen and it was as always, perfect. If I could I would give this 10 stars. 10/10

Reign Outdoors LLC

May 14, 2025  on Shopify

Amazing app and the customer service is the best! They always answer all of my questions. I always ask for Rosie!!

King of Cotton

May 13, 2025  on Shopify

I found an issue with the app's functionality that I couldn't resolve on my own, so I contacted the Globo team, and they found a solution in 5 minutes. Truly recommend this app.

Bottles2Gift

May 13, 2025  on Shopify

globo is an awesome app and the support is even better, cant thank Rosie enough for helping me figure out a dilemma i was having and right away in less then 5 min the problem was solved !! thank you Rosie !!!

werbegruen

May 12, 2025  on Shopify

We've tested several apps, and in the end, we decided to stick with GLOBO. It's simple for both us and our customers, and it aligns well with our overall theme. The combination of variant products and product options works seamlessly—especially after Helen repositioned the GLOBO app below the Shopify variants and resolved the issue where GLOBO options disappeared when switching Shopify variants. Great work—thank you, and keep it up!

My Little Jubba

May 12, 2025  on Shopify

I have been using the app a little over a month, and I love it. I have used others, but the customer support is great, especially from Helen. The app has really good features and so far haven't had any incompatibility issues or customers complaining not working etc. A great app, highly recommend.

Mampe Spirituosen GmbH

May 11, 2025  on Shopify

Since 2 weeks the app has some problems in our shop. Unfortunately, we wrote multiple mails and tried to address the issue. Still without help or solution. We can't recommend using this app and will probably also switch to a working competitor.

BearBuild

May 11, 2025  on Shopify

Great app with exceptional customer service, easy to set up and has helped increase conversion rate!

Bijouterie La Forge d'or

May 09, 2025  on Shopify

Application très utile pour nos besoins en tant que bijouterie. Service amical et efficace. Nous recommandons cette applications

Brodame

May 09, 2025  on Shopify

Helen has been really helpfull with problems we encountered. We've been using this app for a while now and we have nothing negative to say. We love that we can integrate the app on our POS platform.

Plate Craft UK

May 09, 2025  on Shopify

this app is amazing so simple to use no more pricing every single variant individually and being limited to 100 from shopify. this make all of that easy and with the conditional variant it just makes life easier. Also thank you to Helen in support for helping me out where i got stuck, problem was solved in a grand total of 5 mins, absolutely amazing!!!

TheDoggyDispenser

May 09, 2025  on Shopify

Great customer service, easy to navigate the app. The only difficulty is learning how to edit the elements and getting the hang of it. Other than that, great app for beginners in the scene, and also for those looking to scale.

JOLIE'S BAKERY BAR

May 07, 2025  on Shopify

I had some trouble with the app but Rosie was excellent and very patient with me while she worked on all of the edits that I asked for. I am very happy with her assistance!

Collectives Unlimited

May 07, 2025  on Shopify

I have found the basic option to be sufficient for my website needs at this time, and is relatively easy to use. I needed to change the font color on the personalization box, and Helen was prompt and knowledgeable in taking care of this. She also tweaked things a bit to provide a cleaner look on my end. Thank you!

HadrKérka

May 07, 2025  on Shopify

We've been using the Globo Product Options app for a few months now, and it's been a total game changer for our store. It allows us to offer complex customization options to our customers in a clean and user-friendly way. The interface is intuitive, and setting up new products with custom fields is quick and easy. One of the standout features is how seamlessly it integrates with our theme and cart – everything looks native and works smoothly. Their support team is also top-notch: super responsive and always helpful when we have questions or need small tweaks.

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