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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,503)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

NAIRA-PET

Jul 31, 2024  on Shopify

Der Support ist sehr sehr schnell und hilfreich. Das Tool ist auch mehr als zufriedenstellend. Danke!

Australia Cardealer-Direct

Jul 31, 2024  on Shopify

I think this is a great plugin to give my clients more customization options without being limited by the 100 variations of the system. Of course I hope it can be upgraded in the future to offer more options, such as more customization settings and better aesthetics.

שלי'ס בוטיק מתנות מעוצבות

Jul 31, 2024  on Shopify

It's already the fourth, maybe fifth, time that I've turned to their service, and every time I'm surprised anew by their professionalism and patience. Just perfect!

The Inkspiration Station

Jul 30, 2024  on Shopify

I cannot say enough about this app. It has made my customer options SO easy to use, and their customer support is PHENOMINAL.!! I highly recommend this app for any store!

Trail's Edge Woodworks, LLC

Jul 30, 2024  on Shopify

I've been using Globo and have been very happy, was intuitive and pretty easy to learn without headaches. I did request a customization and it was completed promptly and works well for what I needed. I have several option sets due to how my products are setup and Globo has allowed me to tailor the options for each type of product. I've received support several times from from Helen who was very friendly and responded quickly to my questions. David and Ariya have also been pleasant to work with, so have been very happy with the whole support team.

BTOパソコン通販 RevoK(レボック)

Jul 30, 2024  on Shopify

It is multilingual and easy to understand how to use. Support was quick and helpful, and our issue was resolved in a short amount of time.

MyMemoriesItalia

Jul 29, 2024  on Shopify

outstanding support from Rosie who promptly resolved all my doubts and problems related to linking the app with Shopify products

Leather Universe

Jul 29, 2024  on Shopify

This app does everything I can think of. I have a few custom products and Im making a switch over to shopify from magento, but was worried I wouldnt find a decent solution. but this app has a much better look than what I'm using on Magento. So many ways to utilize this app. Support is great. and their templates are great to get ideas of how to show options in different ways/methods. Prior to finding this app, i was very worried i would not get the look i was after. There are many nice features, even the small features are great , such as displaying different verbiage once added to the cart. I also like how it allows the website visitor to edit the options from the cart. that was not possible with my old setup. a person had to delete and start all over again which im certain frustrated people and likely lost sales (because i have a very complex custom product). I can keep writing, but there is a free trial so check it out :) I cant imagine a better app out there because what more can this ap do? :) its great

NOHEROES TCG

Jul 29, 2024  on Shopify

Even the free version has features that suites many cases! I even got a whole new feature that was custom made for me after asking the support if it was possible. Works like a charm even with high traffic on the site

Posterieur

Jul 29, 2024  on Shopify

AMAZING HELP! Helen was incredibly quick and helped me solve two problems in just 5 minutes! It's so refreshing when things are this easy. AMAZING HELP! Helen was incredibly quick and helped me solve two problems in just 5 minutes! It's so refreshing when things are this easy.

Earls Door Store

Jul 28, 2024  on Shopify

They really deserve 5 stars for their customer service. They always get to the bottom of the issue and resolve it in a reasonable time frame. My one complaint would be, because of our unique industry, there is some functionality that would be great for us to have, for example, an extra layer (or two) of conditional logic built in would make creating complicated option sets much easier. However, the app works as its designed to.

Personalise4uLtd

Jul 28, 2024  on Shopify

This app is perfect, it allows us to have total customisation in a unique and organised way. For our business it is truly amazing and exactly what we need. Having used there Customer Service today I was extremely impress at the speed and the way they sorted my issue. To repeat, amazing Best Regards Paul

Moon Jolie

Jul 23, 2024  on Shopify

Rapidissimi nel risolvere qualsiasi problema gli viene posto. App che funziona davvero bene, la consiglio ❤

Kiwi4wd

Jul 23, 2024  on Shopify

Great service, quick replies and always able to answer my questions to maximise the efficiency for our customers.

MP Garment Store

Jul 23, 2024  on Shopify

Helen was such an amazing help and showed so much patience dealing with a novice like my self! Highly recommend both the app for ease of use and how friendly and prompt the support team are!

Eddit Productions

Jul 22, 2024  on Shopify

Great online customer service. I had a small issue with how my order form was displaying and they fixed it super quickly. Thank you!!

MilabelStore

Jul 22, 2024  on Shopify

Just Installed, trying to find out more about this apps, amazed by the service by Helen, super fast response, even help me to make samples of my product, and giving me a very clear information that I am looking for. I believe anyone been using Shopify for long will appreciate this kind of service. 6-star for the service.

The Boardsmith

Jul 22, 2024  on Shopify

Great app, super versatile. Support is responsive and can solve issues quickly, Helen was super helpful.

AOOS Custom

Jul 21, 2024  on Shopify

I saw the monthly subscription fee, but the charge was made annually. By the time I realized I was charged over $250, it was too late. I felt deceived. I decided to give it a try, but then I discovered many issues with the app. I uninstalled it soon after, yet I was still charged $250.

LOLITAGift

Jul 21, 2024  on Shopify

Sehr gute App, vielseitig, einfach, verständlich und mit vielen Optionsmöglichkeiten. Der Support ist auch bemüht Kundenwünsche zu erfüllen.

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