Taranker.Com Logo
Globo Product Options, Variant logo

Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,908)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Ready Set Travel

Oct 01, 2024  on Shopify

Just getting started with this app and needed some assistance, I used the live chat support and Helen was a great help

Master Line

Sep 30, 2024  on Shopify

Hace un tiempo que usamos la aplicación y estamos muy contentos, además la atención al cliente es muy rápida y efectiva

diinsign

Sep 30, 2024  on Shopify

The Globo app is great. The setting options are excellent. I had previously used another app for 1.5 years and the app often had errors and almost made me give up my business. Then I discovered Globo and I'm super happy. The app looks very nice in the front end and is very easy to set up. The support is super helpful. You can almost always reach someone and everyone is very friendly and helpful. Among others Rosie and many others I have been in contact with. :) Thank you so much for your great app and support!

L'Atelier Camélia

Sep 30, 2024  on Shopify

super, très efficace et facile d'utilisation, la personnalisation est idéale avec votre site. J'ai pu bénéficier d'une assistance au top et rapide, Je recommande pour vos sites personnalisables !

TicketsWorld

Sep 29, 2024  on Shopify

The support is outstanding; they helped me set up the app quickly and efficiently. A big thank you to Hélène for her valuable help and responsiveness. I highly recommend this app!

Indigo & Jade Flowers

Sep 29, 2024  on Shopify

Really great app, I'm only on the free plan right now but it works great for what we need it to do! I contacted support for help and Rosie had great communication and was very quick.

Bon Vivant Design House

Sep 29, 2024  on Shopify

This app was pretty slick, and the free options are amazing. I actually got live support tout de suite, too! Rosie who helped me was amazing, knowledgeable and quick! It was a no-brainer to upgrade the app to the paid version.

SwiftDTF

Sep 28, 2024  on Shopify

The support was quick and helpful. Rosie assist me with a concern I was looking for a product customizer app that I can configure it in a way that would resemble amazon and I think this is the most efficient want I could find before resorting to a custom solution. Thanks!

AnayasGarden

Sep 28, 2024  on Shopify

Helen was very responsive and went above and beyond to be helpful. She fixed the issues I had with the program.

Jamie Tarot

Sep 28, 2024  on Shopify

This is a great app that does exactly what it says. Helen helped me to customize it to my store, she was extremely helpful!

Metal Crafted Jewelry

Sep 26, 2024  on Shopify

This has to be one the easiest and most straight forward options app available for shopify. When I did need help the customer support was very quick to respond. I had the pleasure of Helen assisting me and she fixed my problem in less then an hour. I highly recommend this app.

Dart Cabinet Design

Sep 26, 2024  on Shopify

Would highly not recommend. Look for a different company that stands by their product. We set everything up correctly on our website. Because of a glitch in THEIR software not being compatible with a feature on shopify they gave away thousands of dollars of product away for free. When I contacted them about the issue they offered a measly 15% discount off the subscription price. A whole $15 dollars compared to the thousands that I lost because of their mistake. Im lucky I caught it when I did. They also couldn't guarantee that this wouldn't happen again either. They clearly don't stand by their products and don't care about customers whatsoever. They just want your money

iPetDesign Company

Sep 26, 2024  on Shopify

Good support. However, it would be great if the user could change the size of the buttons by themselves.

PrintYourCard

Sep 26, 2024  on Shopify

I contacted Globo Product Options support because I use two different colors. Mike and Helen helped me fulfill my custom request within 24 hours. That's what I call a very good experience. I can only recommend Globo Product Options.

WarWood.Shop

Sep 25, 2024  on Shopify

Very impressed at the moment,, Just started my first Shopify account and this app is perfect for I need - Help desk have been brilliant, Helen in particular- very quick to respond and no messing about -Its great to deal with Humans in this day and age... so I guess that's a good sign- so very happy at the moment. Thanks

Awareness Avenue Jewelry LLC

Sep 25, 2024  on Shopify

Definitely the best personalizer app I have worked with. Support was great, ask for Helen, she was definitely the best rep I spoke to. Thanks guys.

Lolas Leads

Sep 25, 2024  on Shopify

Great App!!!Fr and Exceptional support - honestly the best support I have experienced online for the free version I am using. Rosie and Quang have been super helpful with my multiple request in altering our code for Globo! A real asset to our new product, very appreciative! We have just begun to integrate a selected amount of products with Globo Product Options on their free plan. It works so well for the variant options our product offers, I contacted support to ask if they could change the colour of the drop down menu and was put in the hands of Helen who was extremely helpful and speedy with our request. Very happy with this supportive service and look forward to further working with this app.

Loop

Sep 25, 2024  on Shopify

The app is great for its purpose and has many nice features. What's even better than that is the customer service. Very responsive and will help you get whatever you need done!

Laurus Milano

Sep 25, 2024  on Shopify

Ottima App per aggiungere tante varianti ai prodotti! Il servizio clienti è fantastico, rispondono subito alle richieste, e in più mi hanno modificato l'app su mia richiesta per avere qualche particolarità in più, se si dovessero riscontrare problemi, sono sempre pronti ad aiutarti, anche per una semplice domanda! Grazie mille ragazzi siete fantastici!

La bande à Jerry

Sep 25, 2024  on Shopify

Really great app and customer service! Helen is really sympathic and professionnal, all my issues were briefly fixed. I recommend

Scroll to Top