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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Reviews (3,503)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Alli Bhavan

Jun 09, 2024  on Shopify

I tried a several apps and frustrated this App is great. The support service is excellent, I worked with Rosi several times and she is very helpful.

6YDoll Premier Choice

Jun 09, 2024  on Shopify

I would like to give this app a 5 stars, customer service respone is so fast. Currently, it can be cover all my need for products options. For more, I will come back later

Adamell.pl

Jun 09, 2024  on Shopify

Customer Service is quick, super helpful, and could not have been better. Helen went above and beyond to help me with my issue.

K Bee Hair Collection

Jun 08, 2024  on Shopify

Helen was able to help me with my problem and I really appreciated that cuz I was having a lot of difficulties in the beginning

Little Boudoir

Jun 06, 2024  on Shopify

Support très réactif pendant la mise en place des options. Un grand nombre d'imports à réaliser suite à un changement d'app. Très bien accompagné par le service support. Possibilité de leur envoyer les fichiers d'import pour test et correction. Parfait !

Outdoor Dream Space

Jun 05, 2024  on Shopify

So far all of the questions I have had have been easily answered with the chat support. This app has allowed me to expand my product base, adding more complicated options. I highly recommend!

Glam Goodies

Jun 04, 2024  on Shopify

Rosie is the BEST! I was trying to add a drop down with 3 options and I couldn't figure it out. So easy. I've been a customer for 4 years. Im not leaving. It is a very easy to use app and they help you when you need it. It's not super expensive and it WORKS.

Signed By Shaun

Jun 04, 2024  on Shopify

very attentive, helped solve an issue immediately and adjusted settings and aesthetic on my Shopify! Great communication

CMax Superstore

Jun 04, 2024  on Shopify

I tried a lot of different apps and was very frustrated however Globo app gave me all the bells and whistles I needed. I worked with Rosie and she was very helpful.

Peddiy

Jun 04, 2024  on Shopify

Amazing app, user friendly and Rosie is so supportive! Will recommend this app to other Shopify store owners!

Honey Beez Candle Company

Jun 04, 2024  on Shopify

Brilliant app, does what I need it for and customer service was excellent- Helen was really efficient and very helpful and polite! Thank you

mens event wear

Jun 03, 2024  on Shopify

A very good plugin, the customer service is very good and helped me solve all the problems. Highly recommended!

VIVE Create Future

Jun 02, 2024  on Shopify

This app is very easy to use, at first I thought it might be challenging, butthe instructions were very intuitive, I had one small hangup and reached out to their Customer Service, and Helen replied in just a few hours and quickly resolved it

Wonder Barn Designs

Jun 02, 2024  on Shopify

Amazing app I’ve been using for years. Super easy to use and customer service is amazing. I reached out with an issue I was having and they got back to me right away! Wish all companies were this attentive!

Motiq Living

Jun 02, 2024  on Shopify

Encounter an alignment issue and reach out to their team for help. Rosie from Globo was quick and efficient to solve the issue for me. Thank you so much!

Laviedos

May 30, 2024  on Shopify

customers support would solve issue, week later still nothing done. i understand sometimes delay but just forgetting someone's issue is no service.

Mrs E' Kitchen

May 29, 2024  on Shopify

I downloaded the app, very easy with the assistant of tutorials and printed information. The app has meet a requirement for our store and very happy with the new custom fields. Thanks to Helen and the support team for providing information on exporting limitations, however a solution and recommendation to another 3rd party via another of shopifys partners has also helped with data migration. The partnership of these additional vendors really does make working on your own store so much easier, particularly when I am very non techincal. Hi -Fi to Globo Product Options - whoop,whoop - Dallas

AddiMak Designs

May 28, 2024  on Shopify

I love this app and customer service is amazing! Rosie was so helpful with getting my stuff all set up and finalized.

Anew Official

May 28, 2024  on Shopify

This is an excellent app for managing product variations. It's user-friendly and highly functional. Rosie from the support team has been incredibly helpful, providing great service and quick resolutions. Overall, it's a reliable tool with outstanding support. Highly recommended!

Tail Wag

May 28, 2024  on Shopify

Been using it for only a couple of hours but was super fast to install and customer support helped me instantly with any needs. thank you :)

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