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Customer reviews: Globo Product Options, Variant

Develop by Globo.io

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (2,910)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

Posterieur

Jul 29, 2024  on Shopify

AMAZING HELP! Helen was incredibly quick and helped me solve two problems in just 5 minutes! It's so refreshing when things are this easy. AMAZING HELP! Helen was incredibly quick and helped me solve two problems in just 5 minutes! It's so refreshing when things are this easy.

Earls Door Store

Jul 28, 2024  on Shopify

They really deserve 5 stars for their customer service. They always get to the bottom of the issue and resolve it in a reasonable time frame. My one complaint would be, because of our unique industry, there is some functionality that would be great for us to have, for example, an extra layer (or two) of conditional logic built in would make creating complicated option sets much easier. However, the app works as its designed to.

Personalise4uLtd

Jul 28, 2024  on Shopify

This app is perfect, it allows us to have total customisation in a unique and organised way. For our business it is truly amazing and exactly what we need. Having used there Customer Service today I was extremely impress at the speed and the way they sorted my issue. To repeat, amazing Best Regards Paul

Moon Jolie

Jul 23, 2024  on Shopify

Rapidissimi nel risolvere qualsiasi problema gli viene posto. App che funziona davvero bene, la consiglio ❤

Kiwi4wd

Jul 23, 2024  on Shopify

Great service, quick replies and always able to answer my questions to maximise the efficiency for our customers.

MP Garment Store

Jul 23, 2024  on Shopify

Helen was such an amazing help and showed so much patience dealing with a novice like my self! Highly recommend both the app for ease of use and how friendly and prompt the support team are!

Eddit Productions

Jul 22, 2024  on Shopify

Great online customer service. I had a small issue with how my order form was displaying and they fixed it super quickly. Thank you!!

MilabelStore

Jul 22, 2024  on Shopify

Just Installed, trying to find out more about this apps, amazed by the service by Helen, super fast response, even help me to make samples of my product, and giving me a very clear information that I am looking for. I believe anyone been using Shopify for long will appreciate this kind of service. 6-star for the service.

The Boardsmith

Jul 22, 2024  on Shopify

Great app, super versatile. Support is responsive and can solve issues quickly, Helen was super helpful.

AOOS Custom

Jul 21, 2024  on Shopify

I saw the monthly subscription fee, but the charge was made annually. By the time I realized I was charged over $250, it was too late. I felt deceived. I decided to give it a try, but then I discovered many issues with the app. I uninstalled it soon after, yet I was still charged $250.

LOLITAGift

Jul 21, 2024  on Shopify

Sehr gute App, vielseitig, einfach, verständlich und mit vielen Optionsmöglichkeiten. Der Support ist auch bemüht Kundenwünsche zu erfüllen.

Kinugawa Turbo Australia

Jul 20, 2024  on Shopify

Versatile and functional app, we use it on two stores to fully customise our products. Pricing is fair and the support from Globo is always first class and efficient. Special thanks to Helen for her recent support - 5 out of 5 stars.

Newton Pens

Jul 20, 2024  on Shopify

Love the app. The customer service is great too. This allows me to offer a lot of options for my pens and makes it easy for my customers to pick exactly what they want. Thanks so much! Shawn - Newton Pens

Sparkle Studio

Jul 20, 2024  on Shopify

very good app, and the support is amazing ! helped me right away when i had an issue for the options not showing up on the home page products.

Rivist

Jul 18, 2024  on Shopify

I had an excellent experience with the app and customer service. Helen was particularly helpful and provided quick and effective assistance. I highly recommend this app for its ease of use and quality service. Thank you, Helen, for all your help !

YAYA SPORTS

Jul 17, 2024  on Shopify

Amazing app with seamless expereince. Furtherly, their support team is one of the best teams on Shopify. They will support you swiftly, solve your issue, and tell you how they fixed it - and this was at 3AM! Would strongly recommend.

Sakura Signatures

Jul 17, 2024  on Shopify

Helen helped me out with some website layout and was SO HELPFUL. I was hesitant to pay for the fee at first but with this customer service it makes total sense and is worth it! Thank you so much!

Five Cinnamon

Jul 16, 2024  on Shopify

Globo Product Options is an amazing app that has truly transformed our Shopify store. The app is incredibly user-friendly and allows us to offer a wide range of customizable options for our products, enhancing the overall shopping experience for our customers. What sets Globo apart is their exceptional customer service. They respond with lightning-fast speed and are always ready to assist with any issues or questions. One feature we particularly love is the seamless integration with our store, which has made managing product options effortless. Highly recommend this app to anyone looking to add versatile product options to their Shopify store!

www.shoppingkoenig.de

Jul 16, 2024  on Shopify

Helen is a very nice and dedicated employee. She solved my problem within a few minutes. Thank you very much

VenturingEarth

Jul 15, 2024  on Shopify

Amazing customer service, sent out an email for help and received help almost instantly. Super friendly, quick and helpful. Would recommend.

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