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Customer reviews: Globo Product Options, Variant

Develop by Shopify

Product Options Pro is a powerful Shopify app that helps merchants add customizable product options, variants, and upsells to their stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (3,561)

Overall rating
4.9

What Merchants Think

"Globo Product Options, Variant" is widely appreciated by merchants for its robust customization features and user-friendly interface. Many users highlight the app's efficacy in handling variant management and customization on Shopify stores. While most feedback is favorable, a few merchants have faced challenges with certain technical aspects and query resolution in the free version.

Key Strengths

  • Outstanding customer support, particularly noted for prompt and helpful responses by team members like Helen and Rosie.
  • User-friendly interface with a wide range of customization options.
  • Effective handling of product variant customization, essential for stores with extensive options.
  • Easy integration and quick problem resolution.
  • Scalable features include CSV import capabilities and integration with Shopify product variants.

Common Concerns

  • Free version limitations and confusion surrounding upgrades.
  • Technical difficulties related to setup and functionality, including challenges with live chat support and stock management.
  • Complex initial setup for some users, necessitating time and support for full utilization.

Final Thoughts

Overall, "Globo Product Options, Variant" is considered an excellent tool for Shopify merchants seeking a comprehensive solution for product customization. Its ease of use and commendable customer support make it a highly recommended option for adding and managing product variants effectively, despite some noted drawbacks in the free version.

The Sabr Mat

Jan 07, 2025  on Shopify

This app is great and super easy to use - plus their customer service is always very quick and really helpful! Thanks Rosie!

BathBombFlings

Jan 07, 2025  on Shopify

Still in the midst of trying this out but it has been a pleasant journey so far, as compared to other apps I have used. The interface is user-friendly, and the pricing is reasonable. Most importantly, the support are always prompt and clear. I had help from Helen and Mike so far, and they were knowledgeable and understood my requests without me explaining much. Will continue to use the app and hope it helps make shopping at my store much more pleasant :D

DekalGruvan

Jan 07, 2025  on Shopify

Needed help and the service was contacted. Within one hour it was solved. Actually dont know if service is this amazing or because it is my first time contacting them. Anyhow I was pleasantly surprised. Hope I receive same service in the future, and I'll be a loyal customer.

Viajes 4Patas

Jan 07, 2025  on Shopify

Equipo muy resolutivo, amable y rápido. Teníamos varias dudas de implementación y la solución ha sido inmediata . Gracias Jay por tu ayuda.

PERSONALIZED HOME GIFTS

Jan 06, 2025  on Shopify

I like that I can instantly chat with support and get help. Helen was the rep who assisted me and she was quick, efficient and offered to help customize the personalization box for me, making my site even more uniform. Highly recommend this product, is doesn't have a limit on how many characters for personalization which a lot of other apps do.

Sweets and Party Favours

Jan 06, 2025  on Shopify

Best customer service team I've encountered so far. Fixed my issue in no time. I had Jay help me and it was a smooth process

My Store

Jan 04, 2025  on Shopify

Love this app and their customer service is TOP NOTCH and super quick to respond and assist. Awesome services and support ♥️

Yahoo-IP!

Jan 04, 2025  on Shopify

The app is perfect and very powerful. The instructions are clear and helpful, and the customer service is amazing! It only took me less than an hour to do the setup. Special thanks to Rosie!

Defx Mart

Jan 03, 2025  on Shopify

Globo has saved me a lot of time and their customer support is superb and they are are always ready for help and are very fast.

Texstyl Customs

Jan 02, 2025  on Shopify

Jay was so very kind and was able to complete my request very quickly! I appreciate the help to make my request doable! Thank you so much Jay!

GalGifts

Jan 02, 2025  on Shopify

The Globo Product Options app has been perfect for our business. It's really easy to use and customise. Their support team, especially Rosie, has been incredible—quick, clear, and dedicated. Highly recommend it!

Key Solutions.uk

Jan 01, 2025  on Shopify

Having used a few different apps for my product personalization this is by far the best app I have used and the customer support is exceptional

ElissaJay Boutique

Dec 31, 2024  on Shopify

Rosie was super quick in helping me set up options, and answering my questions. Great app to add custom options. Highly recommend.

Mocha Chocolate Shop

Dec 30, 2024  on Shopify

I'm a complete novice so it's always nerve racking when asking for help - but my call for help was answered within seconds and Mike talked me through the solution to my problem. Very impressed with the service and support - thank you

Forever Grateful

Dec 28, 2024  on Shopify

This is so helpful and easy to use. I am also glad to have such kind and responsive help when I get stuck. I had a little issue and Leika helped me out! Great customer service!

RPM Society

Dec 28, 2024  on Shopify

Very good app and great customer service. Rosie was very fast and helpful in solving my problems. Highly recommend

Lahay

Dec 28, 2024  on Shopify

I have contacted support several times now to have code adjusted for my site. Every time the service has been amazing and fixed within hours. This most recent time, I had Helen help me and the issue was fixed within 2 hours. Thank you!

www.fortcraftiot.com

Dec 26, 2024  on Shopify

This app is relatively easy and when I do have a problem, it is resolved immediately. Helen is amazingly fast and accurate. Thank you so much.

Bari Jay

Dec 26, 2024  on Shopify

Easy to use! I had a small problem I couldn't figure out and their customer service helped me right away. They didn't just walk me thru fixing it but logged in for me and set it up for me and explained to me what to which was great! I got disconnected from the chat due to time difference but our whole chat was continued in email which was great! Highly recommend!

Vis Vitalis

Dec 25, 2024  on Shopify

I just started using the app. It is simple and practical. I contacted support team, and Leika helped me with all my questions. She was kind and fast, with good communication skills.

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