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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,618)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Fence & Deck Rite

Mar 17, 2025  on Shopify

great support; Ben & Francis from customer support both very helpful, fast and precise answers

Lake Happy

Mar 14, 2025  on Shopify

This app is crucial in sending sales from Shopify to QBO. I have never had a problem in 5 years. Sherwin was very speedy and new exactly how to fix my problem to get the two programs to connect again. Thank you Sherwin!

Proud Vzlan

Mar 13, 2025  on Shopify

Great app and integration. Also, Ben was incredibly helpful in assisting me with syncing QuickBooks and Shopify. He was knowledgeable, patient, and made the process seamless. I really appreciate his support and expertise.

WCS Canada store

Mar 12, 2025  on Shopify

Sherwin was very helpful. After talking to several Quickbooks Advisor he was the first one to explain the issue. Thank you!

Sea Jewels Swimwear

Mar 12, 2025  on Shopify

Nick assisted me in setting up bank clearing accounts thereby clearing my errors in the sync feed between Shopify and QB

Baby Brands Direct Ltd

Mar 11, 2025  on Shopify

Nick was amazing. He helped us resolve all the issues related to the connector sync. Thanks guys for the support.

The SportScreen Ltd.

Mar 07, 2025  on Shopify

So far so good. We had lots of questions on the initial integration but Ben was quick to answer our questions in the live chat and help us resolve our questions.

Cheshire Print

Mar 07, 2025  on Shopify

Great experience with customer support, Ben was VERY helpful, and quick to assist me setting up the integreation! 10/10

Fair Chance Learning

Mar 07, 2025  on Shopify

It is very easy to set up but I wish the fees would come in better. It's an overly complicated entry. Ben at customer service was great!!

phoenixhandlebars

Mar 06, 2025  on Shopify

I've used this app for a few years now to manage sales receipts in Quickbooks Online. I recently had an issue where my Shopify disconnected and my settings were lost. Thankfully, Ben was super helpful in getting everything back how it needed to be in record time! Thank you for the great customer support.

Hooké Repeat Orders

Mar 06, 2025  on Shopify

Thank you Ben for your great help! I feel like the support for this app is the best I've experienced. Fast, simple and polite!

Emerald Spa & Bistro

Mar 05, 2025  on Shopify

sherwin was very good -i was in a mess as i am not too technically minded - thank you for your patience and helping me sortn out my integration!!

Hobby Zone UK

Mar 05, 2025  on Shopify

Great app and great service from the team, had an issue setting up the app and Sherwin helped me promptly. Thank you and highly recommend this app.

Vanity Hair Xtensions

Mar 05, 2025  on Shopify

Nick was absolutely amazing. More than helpful, he went out of his way to be patient and solved every problem I had. Thanks Nick!

The J's Official

Mar 05, 2025  on Shopify

I recently had the pleasure of interacting with NICK from QuickBooks Chat Support, and I cannot express enough how impressed I am with his service! Nick was incredibly knowledgeable, patient, and efficient in resolving my issue. He took the time to listen to my concerns, explained everything clearly, and guided me step-by-step until the problem was completely resolved.

Stellar Online

Mar 04, 2025  on Shopify

Being brutally honest I'd never done this before and was a little in the dark. Sherwin was a great help and reassured me if I needed further help just to get in touch (I have a feeling I will )

Crim Wear Co

Mar 03, 2025  on Shopify

Works flawlessly, haven't touched it in years, even forgot how my orders were syncing with QuickBooks because I never need to think about the app as it runs so well.

Light of Day Organics

Mar 02, 2025  on Shopify

Thank you Francis! The customer service on this Shopify to Quickbooks app is accessible, extremely helpful and show a well experienced crew there! I have tried the Intuit to Shopify connector app and did not have success so returned to OneSaas and am completely happy. I have been using them since 2017 for my previous website. Way to go OneSaas team!! Thank you Francis for taking the time to help my transition back to ONeSaas to be pleasant and accurate! I reallt appreciate you!

Crafted Pizza

Feb 28, 2025  on Shopify

I just started using QuickBooks and for now the experience has been great. I had many questions which were replied by Customer agent Nick very efficiently. This has been very helpful to use the app with confidence.

Kinky-Chicken UK

Feb 28, 2025  on Shopify

Excellent service from Francis, he helped me bring all my legacy sales data back and sync it via QB.

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