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Customer reviews: QuickBooks Online Global

Develop by Intuit

QBConnector seamlessly integrates QuickBooks with Shopify, simplifying accounting workflows for eCommerce businesses. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (2,618)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

Clovermead

Jul 01, 2025  on Shopify

The tax features of this app are not as good as they could be. It seems like a lot of people need 3rd party software to sort this out. It seems like QuickBooks could fix this rather easily. BUT they do have live customer support. BEN explained to me how the tax worked. I spent hours searching online, and he answered all of my questions in 5 minutes. So THAT is a big plus.

batterieswarehouse.com.au

Jun 02, 2025  on Shopify

Support by Ben is excellent. But the app does not always clearly say if there is an error, some times it stops and you would not know. The money side always works but what doesn't work always in the Sync.

Fair Chance Learning

Mar 07, 2025  on Shopify

It is very easy to set up but I wish the fees would come in better. It's an overly complicated entry. Ben at customer service was great!!

Kibow

Feb 13, 2025  on Shopify

Sherwin helped me to understand issue and guided me well. Though i couldn't find solution due to technological constraint but i really appreciate the sincere efforts made by Sherwin.

EM Gift Boxes

Jan 20, 2025  on Shopify

Quickbooks frustrates me - there are always issues. One Saas support (Nick) was very helpful in fixing an issue.

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