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Customer reviews: QuickBooks Online Global

Develop by Intuit

Reviews (2,869)

Overall rating
4.9

What Merchants Think

Merchants frequently express high satisfaction with "QuickBooks Online Global," appreciating its seamless integration between QuickBooks and Shopify. The support team, including representatives like Ben, Nick, Sherwin, and others, is often praised for their professionalism, patience, and prompt resolution of issues. Overall, users find the app reliable and time-saving, contributing to efficient financial management and business operations.

Key Strengths

  • Seamless integration with Shopify and QuickBooks, enhancing business operations.
  • Highly praised customer support team, known for effectiveness and promptness.
  • Ease of setting up and synchronizing data between platforms.
  • Reliable performance in managing financial transactions and bookkeeping.
  • Live chat feature providing instant assistance.

Common Concerns

  • Occasional setup and initial synchronization issues.
  • Some users encounter periodic syncing errors with Shopify.
  • Need for more detailed guidance on specific configurations, such as tax settings.

Final Thoughts

"QuickBooks Online Global" is widely regarded as a robust and essential tool for businesses requiring integration between QuickBooks and Shopify. The app excels in facilitating efficient financial management. While minor setup challenges may occur, the exceptional customer support helps swiftly resolve issues, making it a recommended choice for any retailer seeking seamless operation and adequate support.

adept food and beverage

Feb 19, 2025  on Shopify

Had an issue with the connector and getting my Shopify store to connect to my QB Online. Sherwin was my sherpa. Actually better than my sherpa. He got us fixed and rolling in very short order. If I have any problems going forward, I hope they land in Sherwins hands. He's the best.

Luscious Cosmetics

Feb 19, 2025  on Shopify

Absolute pleasure to be assisted by NICK. Extremely efficient and solved all issues.

CAtuned Off-Road

Feb 18, 2025  on Shopify

Francis was quick and helpful

MisterBin

Feb 18, 2025  on Shopify

Top Customer Service with a great integration app Sherwin was my contact

Hairsupply LTD

Feb 18, 2025  on Shopify

I originally had some issues syncing my shopify store to quickbooks, but Nick in the connections support team, walked me through everything step by step and did what he could in the background. He really couldn't have been more helpful. I'm quite sure the Quickbooks app is the best accounting software around at the moment and and they've got the support team to back it up!

Timber Mouldings Direct

Feb 14, 2025  on Shopify

Fantastic customer service!!

EcoPaack

Feb 14, 2025  on Shopify

Awesome customer support. SHERWIN was able to help me to pull historic data, great app to sync Shopify data to Quickbooks online.

Pink Grapes

Feb 14, 2025  on Shopify

Nick was very helpful, sorted all the syncing issues straight away.

Knitting Time

Feb 13, 2025  on Shopify

just worked with Ben. Very patient and helpful Great to have someone who doesn't give up on me as I am slow in the digital world. Thanks Ben

El Camino Bracelets Official Store

Feb 13, 2025  on Shopify

Sherwin at QuickBooks Online is great! He is always so helpful, patient, and lovely to deal with. No matter the issue, he takes the time to explain everything clearly and ensures we’re fully supported. We’ve been with QuickBooks Online since the beginning of El Camino and their customer service has always been top-notch. :)

Equestrian Diva Couture SA

Feb 13, 2025  on Shopify

Sherwin was incredible. polite patient and efficient. Grateful for his knowledge and service.

Petsinparty™

Feb 13, 2025  on Shopify

Nick was fantastic and very patient with me. He helped me sync all my orders (which was a bit overwhelming at first) in a very quick way. He was professional and my experience was great.

Nicky Robin Memorial Jewellery

Feb 12, 2025  on Shopify

Ben was extremely helpful in providing honest advice for using QB I already had which would avoid duplications from happening if I had used this app alongside QB itself. Saved a lot of potential revisions and I can now move onto full use of QB.

ChocoSol Traders Wholesale

Feb 12, 2025  on Shopify

I had a fantastic experience with Sherwin! He was incredibly helpful and resolved my issue quickly and smoothly. His efficiency and professionalism made the entire process a breeze.

Candeo

Feb 12, 2025  on Shopify

SHERWIN was really helpful, works as expected

thecornishstudio

Feb 11, 2025  on Shopify

Sherwin what a star. Been trying to sort this for hours. Really patient. Thank you

Snoga Athletics

Feb 10, 2025  on Shopify

francisco was great. patient and helpful

SUSIE WHO

Feb 10, 2025  on Shopify

This is a great app. Works really well with no issues. I had a query today and spoke to Ben who sorted everything out straight away. Very happy.

AMCOM

Feb 10, 2025  on Shopify

Big thanks to Nick for his prompt support and timely follow-up in resolving the issue with our OneSaas QBO and Shopify systems. His help made a huge difference!

Scentimental

Feb 07, 2025  on Shopify

NICK was a great support with syncing my shopify to QBO. Thanks so much.

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